CipherRounds app not working? crashes or has problems?

CipherRounds Status

Last Updated on 2024-05-15 by Cipherhealth Inc.

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Common CipherRounds Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CipherRounds app on iOS and Android devices. Solve all CipherRounds app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CipherRounds iPhone Issues and Solutions

CipherRounds iOS app crashes, not working, errors
CipherRounds iOS app network issues
CipherRounds on iOS has black/white screen

CipherRounds Android App Issues and Solutions

CipherRounds has errors/crashing/not working
CipherRounds server network connectivity issues
CipherRounds has black screen

CipherRounds iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CipherRounds app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CipherRounds app crashes or not working on Iphone (iOS):

Close and restart the CipherRounds app on iPhone
Update CipherRounds app to the Latest Version for iOS
Uninstall and reinstall CipherRounds iPhone app
Update your iPhone to the latest iOS version

Fix CipherRounds on iPhone unable to connect to server/internet connection issues::

To resolve CipherRounds network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CipherRounds black/white screen (blank screen) on iPhone:

Follow the CipherRounds iOS app troubleshooting guide Here →

CipherRounds Android App Issues and Solutions

Fix CipherRounds not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CipherRounds app issues:

Force Stop the CipherRounds App
1. On android, goto "Settings" » click CipherRounds app. » click "Force Stop".

Update CipherRounds to the latest version on PlayStore

Clear CipherRounds App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CipherRounds app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CipherRounds.

Fix CipherRounds unable to contact server/ CipherRounds internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CipherRounds » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CipherRounds » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CipherRounds on android.

Solve CipherRounds black/white screens issue on Android:

Follow the CipherRounds android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cipherhealth Inc., developers of CipherRounds.

About this app

this app is a sleek, intuitive rounding application for healthcare systems that plugs directly into CipherHealth's patient engagement platform. With a full reporting and analytics suite, this app brings unparalleled visibility, transparency, and accountability to healthcare organizations. Choose different programs for executive, nurse, staff and safety rounding. Staff have the ability to efficiently improve outcomes and experience with the swipe of a finger and the press of a button.