I heard about this and thought it sounded like a great gift idea for two of my friends. I ordered two pairs of yoga pants on March 5th, and received an order confirmation email saying that my order should arrive in 7 days. Sounds good. I sent a follow up email 11 days later, asking for an ETA after not receiving my order, or even a tracking number. I received a response from someone on their team telling me that the design/image placement on the pants would require a little more time, and that the next email I received would be when they hit the production floor. They didn’t say how much longer it would be, but I replied, “thanks! Can’t wait!”
After another 10 days, I still hadn’t heard anything from them, and was starting to get annoyed. I sent another email asking if I was going to receive my order anytime soon, as the occasion I had purchased these for had come and gone.
It’s been ANOTHER ten days since my last email, and not only have I not received a response from them, but I also have not received an order status update indicating that they’ve even started on my order, (let alone a tracking number). I’ve never left a review of anything like this online before, but this is a little ridiculous. If I don’t receive a response by tomorrow, I’m going to put a stop on the charge with my credit card company. Would have made a great gift if it had shown up on time. For this kind of a delay and $72 a pair, I’m expecting these to be printed on some Lululemon’s, (if they ever arrive).