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This app does not update Medicare stages. I fully met my deductible and when I sign in on the computer it shows me so. This app still says I’ve met zero dollars of my deductible. This app does not correctly show pricing. I was prescribed a new med and the app said I would pay $300 for 90 days. When I signed it online it said I would pay 680 for it for 90 days and that’s what was charged to my credit card. So I no longer use the app as it just doesn’t update. I waited untilthe end of the month to see if it just updated once a month, but new month and no updates. I also cannot use the price estimator on the app as it is not accurate and does not agree with what you get when you sign in on a computer. This is really an issue. Position here. Have use lots of healthcare and Medicare apps both as a provider and as a consumer. This app is a fail.

I’m trying to get my policy so I can go to the dentist. I applied online with all my personal info and a credit card. I got an email saying look forward for a decision letter. It never came and I’m calling customer service. Well, bad idea. I called them for three days straight with no answer. It’s a automated system that supposed to connect you to a person and it doesn’t, it just rings until you give up. I finally got someone on the phone this morning and he put me on hold for 20 mins until the call unexpectedly ended. Worst company because of their customer service. I don’t know what kind of service they have because I just can’t make it that far to even get a client ID so I can visit the dentist.

I have Medicare Part D. Every single drug I enter says ‘Not Covered’- including ones that I just filled and ARE covered. Also annoying- I can only search for a medicine based on the first three letters of its name. While I usually know that, I don’t for every med-especially vaccines. I need a Tdap, for example. I don’t know all the brand names for those. The deductible shows me at $0 even though I’m several hundred in. For pharmacies, it won’t let me maintain a list of frequently used. Instead it wants me to share my location- which isn’t helpful if I’m not near my pharmacy. I tried contacting the mobile developers as suggested. No response.