Contact MyHumana Support
Company Name: Humana Inc.
About: Humana's operates through three segments: Retail, Group, and Healthcare Services.
Headquarters: Louisville, Kentucky, United States.
MyHumana Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with MyHumana. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyHumana. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: MobileDevelopers@humana.com
Website: 🌍 Visit MyHumana Website
Privacy Policy: https://www.humana.com/about/legal/privacy/
Developer: Humana Inc.
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Read 3 Customer Service Reviews 😭😔💔
Poor app
by Nlkflint
This app does not update Medicare stages. I fully met my deductible and when I sign in on the computer it shows me so. This app still says I’ve met zero dollars of my deductible.
This app does not correctly show pricing. I was prescribed a new med and the app said I would pay $300 for 90 days. When I signed it online it said I would pay 680 for it for 90 days and that’s what was charged to my credit card. So I no longer use the app as it just doesn’t update. I waited untilthe end of the month to see if it just updated once a month, but new month and no updates. I also cannot use the price estimator on the app as it is not accurate and does not agree with what you get when you sign in on a computer. This is really an issue. Position here. Have use lots of healthcare and Medicare apps both as a provider and as a consumer. This app is a fail.
Horrible customer service
by Jasandsam90
I’m trying to get my policy so I can go to the dentist. I applied online with all my personal info and a credit card. I got an email saying look forward for a decision letter. It never came and I’m calling customer service. Well, bad idea. I called them for three days straight with no answer. It’s a automated system that supposed to connect you to a person and it doesn’t, it just rings until you give up. I finally got someone on the phone this morning and he put me on hold for 20 mins until the call unexpectedly ended. Worst company because of their customer service. I don’t know what kind of service they have because I just can’t make it that far to even get a client ID so I can visit the dentist.
No functionality
by VelcroP
I have Medicare Part D. Every single drug I enter says ‘Not Covered’- including ones that I just filled and ARE covered. Also annoying- I can only search for a medicine based on the first three letters of its name. While I usually know that, I don’t for every med-especially vaccines. I need a Tdap, for example. I don’t know all the brand names for those. The deductible shows me at $0 even though I’m several hundred in. For pharmacies, it won’t let me maintain a list of frequently used. Instead it wants me to share my location- which isn’t helpful if I’m not near my pharmacy.
I tried contacting the mobile developers as suggested. No response.
Have a Problem with MyHumana? Report Issue
Why should I report an Issue with MyHumana?
- Pulling issues faced by users like you is a good way to draw attention of MyHumana to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyHumana customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyHumana.
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