Contact Slideshow Maker Music Video Support

I’m just beyond upset with this app. I downloaded this app to make a video for my girlfriend for her birthday. As I was using this app I noticed there is no explanation on what each thing is for so your literally clicking and figuring it out yourself meanwhile your trying to figure out how the app actually works, the app is charging you $1.99 every time you think your trying to remove the work you’ve done and start over it’s just removing water marks that never existed to begin with. On top of that I canceled the subscription on my card the day I made it and it’s still charged me after the free trial! There is no way to contact for help so your just out of your money and still don’t have what you originally downloaded the app for ! Complete waste of time and an utter disappointment! Definitely don’t recommend this app to anyone ! If anyone knows how to fix this problem and return the money I just lost on this app would greatly appreciated.

D/l this, paid to remove watermark. Created a slideshow but music doesn’t show up even though it’s in my library and I own it. Picked another song, can’t really hear it because it doesn’t play in the app. I have to listen to it thru iTunes to figure out how many seconds in to start t; added images...can’t delete them or move them around at all. Added subtitles and made a typo. I’ve tried changing the type about twenty times. Each time I click on the check and exit the keyboard the subtitle turns back to the unedited typo version. Clicking an edit subtitle shows me fonts etc but can select any of them. Got out of that, hit preview. There is no preview, it just doesn’t play. Exported to camera roll. Hey it plays a 15 sec clip with....you guessed it the typo. Save your money.

I picked this app after trying out a bunch of others. I created the slideshow on the free version, purchased the song I needed on iTunes, then decided to pay the 4.99 so I could remove the watermark. Now all of a sudden it isn’t working. The audio I add to the video isn’t audible in the app. I have to export the slideshow in order to hear it. The app is called PicMusic and it’s whole point is setting images to music but you can’t hear any music while working. I thought it was a rare or maybe new glitch but I checked reviews and someone had my identical experience 2 years ago, and I don’t see a response from the developers in the comments. I’ll be asking for a refund.