Contact Zillow Rental Manager

Contact Zillow Rental Manager Support

Published by on 2023-12-13

About: Landlords, Save time with everything you need to fill your vacancy — from
listing to leasing — all in one place. Our easy-to-use tools let you list your
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How to Contact Zillow Rental Manager Customer Service/Support

Zillow Rental Manager Contact Information

Listed below are our top recommendations on how to get in contact with Zillow Rental Manager. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Zillow Rental Manager. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of

100% Contact Match

Developer: Zillow

E-Mail: [email protected]

Website: Visit Zillow Rental Manager Website

Reported Issues: 13 Comments

4.6 out of 5

By pierce terry

6 months ago

Listed a rental 4 days ago, listing never showed up, so I paid the 29.95 (that is the only part that works). I cant sign in, web site freezes and nothing happens. When I try to get to "rental manager",it wants me to sign in again? when I attempt that it just flips back to the sign in page. I cant edit or access my listing. I have used zillow for years, this new web site is impossible. 405-326-3850

By Stacy Terrell Dennis

8 months ago

My listing is not working. When I click on it it defaults to just info and not pictures. It will not allow me to do an inquiry.

By Vicki Loring

10 months ago

I cannot publish my listing because you think it is a big complex and are asking for an advertising contract. My condo is part of the complex but owned by me, not the company. Please help

By Lisa McClure

1 year ago

You guys have a listing wrong and it’s preventing me from listing my house for rent. You show 2413 Lou lane unit C is for sale. Unit A is for sale. I own unit C. I am trying to list it for rent. I spoke to the listing agent for unit A and they have it correct on the MLS listing. Please correct.

By Lisa Mayer

1 year ago

I tried to relist 14 s Arlington ave in Gloversville NY and make changes to the listing but the app won't let me. Please help. I paid for the premium service as well. I deactivated the listing once I realized I couldn't make any changes. I tested one of my other old listings and can change that one. So I don't understand why I'm locked out. Please help

By Bill Holliday

1 year ago

Cannot get status of Lease Application. The invitation date is 3/1, it is now 3/7. Applicant says he submitted it and is asking status.

By Contance Graham

1 year ago

I listed my property 446 North Campbell 2104 with a paid account. Then it expired. I relisted it. I started to turn it to paid account, but hardly could find it. You apparently have it listed as if it came from Hot Pads.. Mine did NoT (That wasn't me., buT IT is NOT The samE lisTIng FORMAT, SIZE, LOCATION,EXPOSURE i had and paid for BEFORE. THIS ONE is all but.Impossible to find and skimpy, small. abbreviated and hidden. If you must temporarily close the "other" account then do so as long as it takes to get this loaded right. but first bring back and publish my original (owner's) account. This time I want it given the same exposure, platform and respect as the original... "releasing" one is impossibly bad. This is time sensitive. i intend to get the paid service. also if you wish to send me payment instructions email as i use a credit card. PLEasE RUSH. Please relist 446 n Campbell Unit 2104,tucson. I am the OWNER/zillow client. LiST this. 520-529-9687. ) PLEASE PUBLish in a way TO RECEIVE EXPOSURE. (Now hard to find.) Connie Graham

By Kathy Chico

1 year ago

I had a person send in a application and it said it paid but I never got the application. What do I tell the person? Thank you.

By Joe Corbisiero

1 year ago

I’m having trouble viewing our applications we received. Can you assist with this?

By Lemar McNair

1 year ago

How to eliminate error message "incomplete" for rent details

By they've got me over a barrel

Zillow lost all their videos!!

Zillow is the best marketplace to advertise in my area but their app is very glitchy and struggles to upload pics and videos. On top of that they won’t let you upload your own vid file, they make you take it within the app. So I bought some expensive lenses for my phone and worked for a couple years to switch all of my marketing video walkthroughs into the Zillow app. Then last week I got an email from Zillow apologizing that they had lost ALL of the videos on their end. For me this is a huge loss because I can only take the best videos while my properties are vacant so now I have to go through a whole round of Re-leasing without videos which puts me at a disadvantage to any listings that do have videos! Zillow went through all this trouble to get market share but their product is horrible. I can’t wait for the next company to take over so that I can delete Zillow forever, but until then I need to use it to be competitive...

By lexaul


I have used rental manager for about a year now. A year too long. Every time I upload pictures, they either 1) don’t actually upload, 2) duplicate and have multiple of the same pictures or 3) completely screw up the order of the pictures previously uploaded. When you’re trying to reach out to leads, good luck swapping between different properties to contact the potential applicants who inquired about a specific property, your app will probably just crash or make every message disappear! For such a huge giant like Zillow, you’d hope there would be better quality control than this. And these are not new issues. These have been consistent since I started using this system. Unfortunately, it’s the one my boss chooses to use since he doesn’t actually have to use it himself. Please…. PLEASE fix this app. No updates have ever addressed these issues.

By Part-Time Picker

Not well built

Does not sync well desktop. Does not always mark messages as read. Does not allow me to mass delete messages or notifications. Throws "read" messages back to to the top again. Does not allow for making a list. No search function to find someone that I interacted with already. Only allows me to perform certain actions on the desktop only. 3 messages sent to customer service and all replies were not helpful. 18 years a landlord and 2 years using this app now. Please scrap this one and start over. By the way, what's the purpose of a messages and a notifications button. Very unsatisfied. But Zillow does bring tenants for the $10/week which used to be free. I'd pay $15/week if this frustrating app and website worked smoother. Matt

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Why should I report an Issue with Zillow Rental Manager?

  1. Pulling issues faced by users like you is a good way to draw attention of Zillow Rental Manager to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Zillow Rental Manager customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Zillow Rental Manager.

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