Google TV Status

Last Updated on 2024-10-21 by Google LLC

I have a problem with Google TV

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⚠️ Most reported problems ⚠️

Not working

78.6%

7.1%

Photo/Video

7.1%

Something else

7.1%

24 hour clock ⏰

- Some users are unable to purchase movies through the app due to Apple's rules.

- The app has experienced bugs and audio cracking during playback.

- The interface for purchased TV show seasons is confusing and difficult to navigate.

- Some users have had difficulty watching purchased movies, with issues ranging from no sound to no picture.

Douglas Taylor 2022-06-24

Can’t use my Play Movies App,just says retry,still doesn’t work.

Showing 1-1 of 1 reported issues:

Common Google TV Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Google TV network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Google TV App
1. On android, goto Settings » Google TV » click [Force Stop]

Clear Google TV App Cache and Data:
1. On android, goto Settings » Apps » Google TV » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Google TV.

On android, goto Settings » Apps or Manage Apps tab.
Click Google TV » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Google TV » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Google TV