Prepper app not working? crashes or has problems?

Prepper Status

Last Updated on 2020-03-22 by Matthias Schmid

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Common Prepper Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Prepper app on iOS and Android devices. Solve all Prepper app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Prepper iPhone Issues and Solutions

Prepper iOS app crashes, not working, errors
Prepper iOS app network issues
Prepper on iOS has black/white screen

Prepper Android App Issues and Solutions

Prepper has errors/crashing/not working
Prepper server network connectivity issues
Prepper has black screen

Prepper iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Prepper app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Prepper app crashes or not working on Iphone (iOS):

Close and restart the Prepper app on iPhone
Update Prepper app to the Latest Version for iOS
Uninstall and reinstall Prepper iPhone app
Update your iPhone to the latest iOS version

Fix Prepper on iPhone unable to connect to server/internet connection issues::

To resolve Prepper network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Prepper black/white screen (blank screen) on iPhone:

Follow the Prepper iOS app troubleshooting guide Here →

Prepper Android App Issues and Solutions

Fix Prepper not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Prepper app issues:

Force Stop the Prepper App
1. On android, goto "Settings" » click Prepper app. » click "Force Stop".

Update Prepper to the latest version on PlayStore

Clear Prepper App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Prepper app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Prepper.

Fix Prepper unable to contact server/ Prepper internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Prepper » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Prepper » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Prepper on android.

Solve Prepper black/white screens issue on Android:

Follow the Prepper android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Matthias Schmid, developers of Prepper.

Verified email ✔✔

E-Mail: ligi+survival@ligi.de

Website: 🌍 Visit Offline Survival Manual Website

Privacy Policy:

Developer: ligi

About this app

With this app App you keep perfect overview over your food supplies at home! You cannot remember which food is in your deep freezer? Do you expect the financial crisis to be back soon - worse than ever? If you want to prepare your family purposeful with food supplies for any case of emergency, with Prepper you will be provided with a helpful supporting tool.