Data Manager app not working? crashes or has problems?

Data Manager Status

Published by Sunny Studio

Sync Fitbit data to Apple Health App, and visualize data in an innovative
way! * Sync data to HealthKit * Works with ALL Fitbit trackers * Track and
visualize your health related data like sleep, body fat percentage, weight,
steps, distance, active time, calories, flights of stairs climbed. * Support
iPad and iPhone * Get statistics like how many miles you've run this year, or
how many hours you slept on an average day * Easi.

I have a problem with Data Manager

Are you having issues? Select the issue you are having below and provide feedback to Data Manager.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with Data Manager for Fitbit? Report Issue

Common Data Manager Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Data Manager app on iOS and Android devices. Solve all Data Manager app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Data Manager iPhone Issues and Solutions

Data Manager iOS app crashes, not working, errors
Data Manager iOS app network issues
Data Manager on iOS has black/white screen

Data Manager Android App Issues and Solutions

Data Manager has errors/crashing/not working
Data Manager server network connectivity issues
Data Manager has black screen

Data Manager iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Data Manager app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Data Manager app crashes or not working on Iphone (iOS):

Close and restart the Data Manager app on iPhone
Update Data Manager app to the Latest Version for iOS
Uninstall and reinstall Data Manager iPhone app
Update your iPhone to the latest iOS version

Fix Data Manager on iPhone unable to connect to server/internet connection issues::

To resolve Data Manager network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Data Manager black/white screen (blank screen) on iPhone:

Follow the Data Manager iOS app troubleshooting guide Here →

Data Manager Android App Issues and Solutions

Fix Data Manager not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Data Manager app issues:

Force Stop the Data Manager App
1. On android, goto "Settings" » click Data Manager app. » click "Force Stop".

Update Data Manager to the latest version on PlayStore

Clear Data Manager App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Data Manager app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Data Manager.

Fix Data Manager unable to contact server/ Data Manager internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Data Manager » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Data Manager » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Data Manager on android.

Solve Data Manager black/white screens issue on Android:

Follow the Data Manager android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sunny Studio, developers of Data Manager.

11.11% Contact Match

Developer: Fitbit, Inc.

E-Mail: [email protected]

Website: Visit Data Manager Website

88.89% Contact Match

Developer: App Annie Basics

E-Mail: [email protected]

Website: Visit App Annie Basics Website

About this app

Sync Fitbit data to Apple Health App, and visualize data in an innovative way! * Track and visualize your health related data like sleep, body fat percentage, weight, steps, distance, active time, calories, flights of stairs climbed. Running designed by Anthony Lui from The Noun Project. Moon designed by P. J. Onori from The Noun Project. More wonderful features are to come, and we're collecting feedbacks! Star designed by Ema Dimitrova from the Noun Project.