BigCommerce Reviews

BigCommerce Reviews

Published by on 2021-03-08

Wherever you are, take your online store with you. The BigCommerce app lets you
manage orders, view customer details and access key performance metrics for
running your business on-the-go. BigCommerce is the most versatile ecommerce
platform for growing brands and is now accessible from...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


BigCommerce Reviews


  • By

    Mobile ap

    Not sure what all the complaints are about. I just downloaded the ap and logged into my store. Many functions I would do from the desktop are here. Review orders in detail, update order status, total open orders, etc. i have not (and probably would never) tried to upload a new product, but I don't need that on a mobile ap. I just wanted to see open orders, and have the ability to update the status. The daily/weekly/monthly sales reporting is seemingly more accurate than the desktop. Example- this weeks sales are actual calendar week, not just the last 7 days. 👍🏼





  • By

    Pointless

    Barely provides any useful data and has no management features. There’s very little point in being able to review orders if you can’t actually do anything. Please provide a more robust and functional app.


  • By

    Limited to no functionality!

    Order notifications don’t always work No ability to update product descriptions/inventory No analytics Doesn’t accurately report sales It’s useless.


  • By

    FINALLY!

    I don’t understand why would it take a technology company such as BigCommerce sooooo long to create an app?? They know how to sell the developers’ app to you but they won’t have one for BC itself. They used to have a beautiful multifunctional app years ago but abruptly they stopped it, 3-4 years go by and here we are again. But this time with a very simple app. (But I’ll take it, beats signing into BC with a mobile browser on the road for a quick work done.) Patiently waiting for many updates to come. I’m so happy! Thank you for listening to your customers.


  • By

    Very Dissapointing

    The old app I had was much more functional and short of being able to see the total sales it’s not very helpful. I can’t see what was sold other than a brief description with no size reference. There is also no product options to change numbers on the fly so pretty much average at best.


  • By

    If I could give it zero stars I would!

    We’ve patiently waited YEARS for an app and this is the junk they give us? I can’t begin to understand after all this time AND an extremely long beta period how it’s this bad! The dashboard doesn’t provide the ability to see “today’s sales” only weekly and monthly. The conversion rate it shows is laughably high. Honestly, this list could go on and on but I’m going to stop myself by telling you to checkout the text at the top of the “feedback” section if you want a good laugh. Come on bigcommerce! You guys make a nice (but expensive) product besides this app! Can’t we at least get an app on par with my $10/month big cartel store?


  • By

    No functionality:(

    App lets you view orders. It that’s it. Why would I ever need to view a list of my 10,000 customers? Just to scroll through for fun?? This is a pointless app. The insights show zero. The orders tab just lets you view the orders. And that’s it. I mean, I get this much info from getting copies of each order I my email. Again, this app was a pointless waste of IT resources.





  • By

    Great idea! Quick access to info!

    I’m an avid BC user and manage multiple sites. This app just made my life easier. (Installed literally 2 minutes ago). Great job bigcommerce!


  • By

    Notifications not working

    The app works fine but notifications don’t work which makes the app pretty useless for me. This is the same issue I had since the first beta of this app and notified developers, yet they still release the same app with known bugs


  • By

    Changing my tune

    The interface is not super intuitive but the basics are there. Good first step. Looking up specific order numbers is massively important and that is great. You can actually call customer directly from the app


  • By

    Ugh

    This app needs ALOT of work! I was extremely excited to finally have an app for BigCommerce because it’s WAY overdue. I’m extremely disappointed in it to my surprise. It only shows me the last 6 orders and I cannot pull up any other orders at all, even when I search. I hope they fix this ASAP because it makes the app pointless


  • By

    OK, but needs more functionality

    The UI is nice, allows you to see an overview of current orders, and shows a couple basic analytics graphs. Unfortunately, that’s the end of its functionality. Coming from Shopify, this app is a underwhelmingly simple. With Shopify, you can do pretty much anything with the app that you can on the website. Dear developers: this is a great start but please keep going. At minimum, store owners should be able to perform basic order actions (edit, ship, change status, print invoices & packing slips). The most important piece missing, in my situation, is not being able to see product customizations chosen in orders. My store only sells a handful of items, but with hundreds of customization options. So simply seeing the product title is not enough for me to fulfill an order. I believe in you devs, please make it happen! Cheers, Trent - NobleCables.com


  • By

    What’s the point?

    I was excited an e-commerce platform FINALLY got with the times and developed a mobile app for their customers. Then I was disappointed after downloading it because it really doesn’t DO anything. I need to manage my business from my phone. Neither the website or app allows that very easily


  • By

    Beautiful app!

    Been waiting for a while and it’s finally here. A beautiful app to give me an overview of my store orders! Exactly what I needed.


  • By

    Excellent app, great work BC!

    This app makes it so easy to keep up with my store and get notified as orders roll in.



A better way to Contact apps


You can now contact BigCommerce customer service directly
via Email using our new site - AppContacter.com

Contact BigCommerce directly


Is BigCommerce Safe?

Yes. BigCommerce is very safe to use. This is based on our NLP (Natural language processing) analysis of over 480 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for BigCommerce Is 41.7/100.


Is BigCommerce Legit?

Yes. BigCommerce is a totally legit app. This conclusion was arrived at by running over 480 BigCommerce User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BigCommerce Is 41.7/100.


Is BigCommerce not working?

BigCommerce works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with BigCommerce? Report Issue

Leave a comment:



Why should I report an Issue with BigCommerce?

  1. Pulling issues faced by users like you is a good way to draw attention of BigCommerce to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BigCommerce customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BigCommerce.


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