Bigin by Zoho CRM Reviews

Bigin by Zoho CRM Reviews

Published by on 2024-10-01

🏷️ About: Bigin is a CRM app designed for small businesses that combines the power of a pipeline-centric CRM with the simplicity of spreadsheets. It offers an easy-to-use interface that helps manage pipelines, add notes, update records, and schedule follow-ups with leads. With Bigin, users can focus on winning more customers.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
45.8%

👿🤬😠 Negative experience
41.7%

🙄💅🫥 Neutral
12.4%

~ from Justuseapp.com NLP analysis of 582 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Notes feature for each event is useful

- Allows users to see the world and progress on deals

- Simple to use for keeping in touch with contacts and building business

- Email templates are helpful

- Great tool for businesses trying to grow on a budget

- Intuitive apps with fantastic support



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Can't get pass the login screen

2022-05-21

I use this app on my broswer and it works well. I saw that they had Bigin, which would've been great to use. However, I can't get passed the login screen. Every time I press login, it doesn't respond. Would've been nice if it worked

Needs work

2022-06-22

Nice look, and I’m some ways it is great.

But once you get into Bigin , you see that the relationship among Deals, Contacts, Tasks, etc. is confused. I found it very hard to adapt the product to the very simple event booking business I conduct. Frustrating and disappointing.

If you work everything from Company, you will have an easier time. Not what I would have expected.

Support is very responsive, and they seem to be trying. I just have disagreements with the vendor’s concept of relationship management.

Also it’s a little buggy. Example: a contact with no first name doesn’t appear in the contacts list. If it hasn’t already been linked to a Company or something else, it’s lost unless you search for it. Surprising after so long on the market.

Very promising crm for small business!

2022-07-23

We’ve tried many options for our small agency including pipedrive, salesmate, capsule, copper, and hubspot. I can say hands down this app is the best blend of simplicity and power to keep a small sales team organized. It’s very clear the team behind it has learned a lot about what’s real important in a crm from the years of developing the big brother to this app, ZohoCRM. this app’s apps are very beautiful and there’s even a native Mac app. They’re so customizable, I especially love how you can control exactly what shows up in each type of notification!

There are a few things I think could be improved and hope this app may work on <3

First, it would be great to have a week calendar view for activities instead of only list view. It would be especially great if you could see all your team’s activities (esp events) in a calendar.

Second, the way this app syncs with google calendar (requires creating a separate calendar folder) is frustrating - it should let you sync with one or more existing calendar folders since you may have dozens of meetings already scheduled into the future.

Finally, the support only by email is a bit slow and I wish they had chat support for the top tier plan.

Overall keep up the good work and excited to see what’s next!

Works with Zoho One

2022-08-24

This latest update did require deleting, reboot, and reinstalling for the login to work so there is likely a bug somewhere. Otherwise smooth sailing with Zoho as always.

Simple and intuitive

2022-09-25

Simple to use... think Trello, but better

Good, but...

2022-10-26

Good, but it has a weird resizing problem on one specific page: the kanva page. The pains don't resize for some reason.

A Good App

2022-11-27

We were looking for somethign not to hard to use and looked good while being at a good price. These days it is hard to find. We like Bigin

Blgin - Zoho

2022-12-28

Great app to keep track of deal flow, contacts, emails, and income. Why does events multiply by 10 for each scheduled event?

Mostly good out of the Gate

2023-01-29

The UI and feature are perfect for a small CRM. I like the web and mobile app.

Some downsides are the daily send limit for email is 250. I wish it was more reasonable such as 500.
Also, I found importing a problem with picking field property types.

Love this company and its products!!! Constantly innovating

2023-03-02

Thank you Zoho! Highly recommend any and all Zoho apps. The support is fantastic and the apps are intuitive.

I never write reviews

2023-03-31

For real never have, but wow! Impressed

Easy to use!

2023-05-02

So easy to use and keep me organized in my small business on the go!

works great

2023-06-02

excellent product and easy to use

GREAT

2023-07-04

Can't wait to use

The more I use it the more I like it

2023-08-04

I would like to see all my connected account emails. like in one big in-box.
Anyhow I love the notes feature for each event.
Wish the mobile app had the signals feature, to notify you of new emails..
I hope they keep making improvements!

Would be better with some additions

2023-09-05

I just started and so far so good. I have a couple suggestions. 1. Increase max tags per record (5 seems to be the max). 2. Add lookup fields between contact, company, and product. Almost ideal for a small business.

Clean and easy

2023-10-07

So often sales driven CRMs are cluttered. Not this one!

For me, as CEO, it allows me to see the world and progress on deals. For my team it allows them to capture data easily, stay on track and increase their close rate.

Simple CRM

2023-11-07

This product works well for what I need. It’s very simple to use to keep in touch with contacts and build your business. I really like using the email templates.

Easy

2023-12-09

Contact

Simple and Affordable

2024-01-09

Great tool for a business trying to grow on a budget

Good, but...

2024-11-17

Good, but it has a weird resizing problem on one specific page: the kanva page. The pains don't resize for some reason.

La mejor App para pymes

2024-11-17

Excelente aplicación

افضل تطبيق CRM للمنشآت الصغيرة ويدعم العربية

2024-11-17

زوهو
أبدعت في تطبيقاتها الإنتاجية أيما إبداع وهذا التطبيق أحد ابداعاتها، ويعتبر برنامج مصغر للتطبيق الأكبر zoho crm..

انصح به وبشدة…



Is Bigin Safe? 🤗🙏


Yes. Bigin by Zoho CRM is very safe to use. This is based on our NLP (Natural language processing) analysis of over 582 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Bigin Is 52.3/100.


Is Bigin Legit? 💯


Yes. Bigin by Zoho CRM is a totally legit app. This conclusion was arrived at by running over 582 Bigin by Zoho CRM User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Bigin Is 66.5/100..


Is Bigin by Zoho CRM not working? 🚨


Bigin by Zoho CRM works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Bigin Express

- Monthly subscription: $7/user/month

- Yearly subscription: $60/user/year

Features:

- 50,000 records

- Multiple pipelines

- Custom fields

- Tags

- Custom dashboards

- Automatic data backup

- Email integration

- Mobile app access

- 24/7 customer support



How was your experience with Bigin by Zoho CRM? Post a Review




Features

- Contact management: Get a complete overview of prospects' information in the CRM from a quick glance at the screen.

- Sales pipeline tracking: View the sales pipeline in a convenient layout and track the progress of deals across all stages. Set up distinct sales processes and manage deals and sales pipelines by switching between them with just a tap.

- Task management: Get a clear overview of scheduled tasks, events, and calls in the CRM. Add, edit, and update activities, and mark them as complete once done.

- Notifications: Set reminders to get instantly notified of upcoming activities so that nothing important is missed.

- Widgets: Stay updated on activities without opening the app. Widgets come in multiple sizes and stay on the home screen like post-it notes displaying tasks, events, and calls, allowing users to create new activities easily.

- Siri shortcuts: Get Siri to perform activities such as call, schedule, create tasks and events, and take notes on the go.

- Wind Down shortcuts: Get a head-start on tomorrow with Wind Down Shortcuts. Bigin is now available as a Wind Down Shortcuts, so users can always see what their next day looks like before going to bed.

- Security refresh: With Apple's new Photos picker, apps can only access the images users choose to upload and not their entire gallery. Bigin added a photo moderation feature that alerts users of images that aren't work-friendly, helping keep things neat and tidy.

- Bigin Express: Users can upgrade to Bigin Express for a monthly or yearly subscription that offers 50,000 records, multiple pipelines, custom fields, tags, custom dashboards, and more.

  Customer Service/Support
Developer:
Zoho Corporation