NJ Child Support app not working? crashes or has problems?

NJ Child Support Status


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⚠️ Most reported problems ⚠️

Login
33.3%

Not working
33.3%

Something else
16.7%

Account
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of NJ Child Support Problems 😠👌🔥

- App does not work with iOS 13

- Upgrade made the app useless for some users

- App crashes and automatically boots users out

  2 Reported Issues: 😵🆘🛟🚨📢

Magalie Vineyard
2023-08-15

I am trying to log in in NJ Child Support and it says I do not have a case at this time.

Samantha Fowler
2022-07-05

I am trying to log in to child support case on both the app and online site and it's saying I have no cases at this time, but when I call, my cases are open as should be.

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Common NJ Child Support Problems & Solutions. Troubleshooting Guide

       


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About this app

NJChildSupport also includes case details such as: dependent information; obligations and arrears; payment history; schedule and enforcement details; genetic test results; and any intergovernmental case materials.  It allows custodial and non-custodial parents to retrieve secure case information related to their child support cases.  The New Jersey Child Support Case Information application is the official child support mobile application for the State of New Jersey.  Users are only authorized to view a case to which they are a party and utilize a member ID and PIN to access the information.  Non-custodial parents are able to make payments directly through NJChildSupport using a Visa or Mastercard, as well as set up and manage monthly recurring payments.  This application gives the same information and access as the web-based Case Information portal app. org.