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Company Name: C2 Development, LLC
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Developer: C2 Development, Inc.
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3 Most reported problems 😔💔
Don’t buy an ai prime!
by Sullijazz89
TERRIBLE customer service. They literally gave me someone else’s information, not to mention these lights burned a hole in my couch. I’m sorry if you get Alex young as your help as he will not respond to you and close out your account even if you are in warranty. They don’t give you any warnings that these lights can start a fire. Make sure if you’re adjusting the spectrum that these lights are not sitting on something as they will start a fire and ruin the light. They will not cover this. Go with kessil instead because there costumer support is top notch. They lost a customer and I will only buy kessil from here on out. Kessil is super friendly and communicate so much better. Ai prime will screw you over once anything goes wrong. Their lights are one of the least reliable on the market. I don’t even want to start about how awful the app is. DONT BUY FROM AQUAILLUMINATION!!!!! Or echo tech for that matter!
Useless app
by Anonymitys
Can’t setup light with a specific kelvin in a schedule unless you right down the percentages of light and input the manually into the non easy setup. I guess the lights no longer look for firmware updates envelopes on a wifi connection. Used to be able to click the firmware button in settings and it would look for an update while on wifi. It’s not highlighted anymore. It’s either bugged or they stopped supporting firmware updates...
These light were always hit or miss when trying to customize the lights . $1,400 and you would think they would include a better cooling fan because in a closed tank hood they get too hot and turn off... A couple buttons on the light for simple on and off and preset kelvins would of been a simple standard ... Nope that’s asking too much.
I’d suggest another company that doesn’t rely on an app for tank lights
Really needs improvement
by Sadship13
This app is terrible. It’s hard to actually program what you want and small changes are impossible to implement. It took me about 20 tries to implement a night time lighting schedule. Also, they keep removing features. For example, if you look at the photos of the app listed on this page, you will see a special effects tab that is supposed to recreate weather events. Well apparently the abruptly decided to stop supporting it, despite this being advertised on all the packaging and I the actual App Store.
The hardware is great. Makes sufficient par and a lot of different color options to really make my tank pop. The app is what brings the product down.
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