ManageEngine ADSelfServicePlus Reviews

Published by Zoho Corporation on 2026-02-24

🏷️ About: The ManageEngine ADSelfService Plus iPhone app is a corporate app that allows users to reset their forgotten passwords and unlock their Windows Active Directory accounts securely from their iPhones. It is designed to work only when the company has already installed ADSelfService Plus and will not work for home users or private emails such as Google, Hotmail, Yahoo, etc. The app also allows users to change their Windows Domain passwords and synchronize it with a wide range of cloud-based applications and on-premise systems including Office 365, Salesforce, Zoho, IBM AS400, HP UX, Oracle DB, and E-Business Suite.

Rating 2.1/5

Safety Score: 6.5/100

Legitimacy Score: 10.8/100

Is ManageEngine ADSelfServicePlus Safe to Use?

We Investigate the app owner's website (Manageengine.com), verify their legitimacy, and uncover hidden scams and complaints.

Overall Customer Experience 😎

🤬 Negative experience

89.7%

😎 Positive experience

6.2%

🫥 Neutral

4.1%

~ from Justuseapp.com NLP analysis of 73 combined software reviews.

Is ManageEngine ADSelfServicePlus Safe?

ManageEngine ADSelfServicePlus does not appear safe based on available data.

6.5/100

Safety Analysis »»

Is ManageEngine ADSelfServicePlus Legit?

ManageEngine ADSelfServicePlus does not appear legitimate based on our analysis.

10.8/100

⚠️ Share your Experience & Warn Others

Summary of Customer Reviews (Takeaways): 💎

- Simple and easy to use

- Works as described

- Can unlock a locked account

Read 10 Customer Service Reviews 😠💢

2.1 out of 5

Can’t connect to the server

by MaxRPGer

Downloaded it, trying to set it up using QR code but get a message stating unable to connect to server.

Won’t even read QR code

by Zombay Slayer

Useless app that can’t even recognize the QR code

Unable to connect to the server

by Kurt_K86

Doesn’t work if it can’t connect.

Literally a useless app

by DanishDynamite23

Does not work for intended purpose. 0/10

⚠️ Share your Experience & Warn Others »

Terrible

by Jaudhw

Just awful

Don’t wast your time to download this app

by App Gnaw

Useless

You insane or what?(about restrict jaIlbroken device)

by Maximser

1star

Works mostly

by Digmax

Works to unlock a locked account. Tried to setup push notifications but get message about miss matched version with server. Checked iOS app version and server are both in latest. Either an incorrect error message or a version is not released yet.

It works!

by Thames River

Works as described. Will try to get users to remember to use this when they get locked out of their computers :)

⚠️ Share your Experience & Warn Others »

Does the job it suppose to

by Bacjac.fab5

Don’t know why all the negative reviews but ManageEngineADSelfServicePlus is simple and easy to use.

Is ManageEngine ADSelfServicePlus Safe? 🙏

ManageEngine ADSelfServicePlus does not appear safe based on available data. JustUseApp Safety Score for ManageEngine ADSelfServicePlus is 6.5/100.
This assessment is based on our NLP analysis of 73 user reviews. Combined with the app store average rating of 2.1/5.

Safety Analysis

66.7% of users say app is risky 🚨

66.7%

19.7% of users say app is safe 👍

19.7%

13.6% of users have some concerns ⚠️

13.6%

Is ManageEngine ADSelfServicePlus Legit? 💯

ManageEngine ADSelfServicePlus does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for ManageEngine ADSelfServicePlus is 10.8/100 .
This conclusion is based on analysis of 73 user reviews.

🔏 Privacy & Data Safety

ManageEngine ADSelfServicePlus collected the following data from you:

Data Linked to You:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

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Features

- Self-Service Password Reset: Users can reset their forgotten passwords securely from their iPhones without the need for help desk assistance.

- Self-Service Unlock Account: Users can unlock their Windows Active Directory accounts securely from their iPhones without the need for help desk assistance.

- Password Synchronizer: Users can synchronize their Windows Domain passwords with a wide range of cloud-based applications and on-premise systems.

- Multi-factor Authentication: The app supports multi-factor authentication for added security.

- Change Password: Users can change their Windows Domain passwords securely from their iPhones.

Overall, the app helps reduce the number of password-related calls to the help desk, allowing administrators to focus on more critical tasks, and end-users can regain access to their Windows accounts without any delay.

Contact Support

Developer:

Zoho Corporation

Contact e-Mail:

http://www.manageengine.com/products/self-service-password/support.html

Website:

🌐 www.manageengine.com

⚔️ http://www.manageengine.com/privacy.html