Alerts Reviews

I installed Alerts in hopes of getting alerted before and during an outage for my home. Unfortunately, not only is Alerts incredibly late (notified me that there was an outage far after the fact), but it’s inaccurate to boot. My app seems to think that power is restored in my area when I can assure you, it definitely isn’t! We need to get more prior notice about planned outages, more accurate this app for unplanned outages, and accurate information on estimated and actual restoration. A direct form to report an outage through Alerts would be nice, too.

I would gladly rate this higher if Alerts did what it claimed to do. Unfortunately, it currently performs poorly on all fronts. I hope the developers can look into this reporting and resolve it in the next few updates.

Alerts is a joke. Totally useless. Shut off and power up times are off by hours.

It took 12 hours for Alerts to tell me my power was out. A few hours later it said my power was restored - it wasn't. A fancy app is of no use of the data it provides doesn't match reality.

this would be a good app if it also showed and alerted on unplanned events. Having to open up a browser to find the outage, Alerts doesn’t help solve that problem. Five stars if it included that.

Awesome way to manage fire risks while minimizing inconvenience to customers. The this app are really helpful as they allow us to plan around potential outages and also beware of fire risk in the area. Way to go SDGE!

Such a great idea

Very easy to use

Thanks SDG&E. Great app with very useful information for this upcoming fire season

Such a great idea! Fire season in SD is no joke - looks like this was implemented just in time. This will be a great resource for San Diegans living in areas affected by fires!

Love Alerts!

Great app. Super clean and easy to use. Info is super current and relevant.

Great looking app that provides links to SDG&E’s Weather Awareness system which provides real-time information and maps. Very useful resource from San Diego’s utility.

Thank you for building Alerts! It is simple and very easy to use and most importantly gives me peace of mind that I’ll be alerted if my power will be shut off so I can be prepared.

I love the this app, I love knowing when my power might go off. I also love the map capabilities. Great use of technology and sharing information with your customers. Congrats.

Very helpful to be able to track outages not only for my house but for my family that may be impacted. Really easy to use layout and design

Now that there are so many more “suburban” areas being affected by power shut-offs with Santa Ana winds… It’s nice to have real time data at my fingertips so I can make better decisions for my daily travels.

Recent update broke Alerts will no longer open asking me to update when I already have updated.

Update app has started working.

I used Alerts for the last outages and Alerts worked great. I was able to register my address as well as my moms and it was perfect for both addresses! Thank you SDG&E!

Alerts looks to have all the information i need to manage PSPS events. Great design as well. Thanks SDG&E!