Wonolo Reviews

by Samanda041229

In an attempt to fine flexible work, I hopped onto Wonolo Store and found this app. I decided to download it since the interface looked nice and it had several high scoring reviews. Immediately after creating my profile, Wonolo let me know they are not allowing companies in California (the state I reside in) to make job postings. Understandable, I’ll just delete/deactivate my account. this app does not allow you to do so on your own— you must contact customer support, who’s only form of communication is through email. I fill out the form and await a reply. I am unable to respond until a few days later. By this point, I receive an auto response saying the ticket has been closed and I need to resubmit. Frustrating, but I create a new ticket. The following day I go to respond to the new email and it says again the ticket has been closed, even though it has been opened for less than 24 hours at this point. Again, I’m instructed to resubmit yet another request. I scour the internet in an attempt to find any other contact information, to no avail. I had no negative feelings about not being able to use Wonolo to its fullest abilities, but this is downright ludicrous that you cannot delete your account on your own. Obviously I do not recommend this for anyone in California but beyond that, I will never recommend this to anyone for the simple fact that you cannot address concerns en vivo and the customer support is a joke.

by Aspen1720

I’ve worked for this app for close to two years now. At first it was nice because I was desperate for money! But I have noticed within the past year this app really is not a good place to work. I’ve been injured on the job due to hazardous work environments, worked with people with no experience and actually got kicked in the face by someone! Had a boss put me in a headlock! I’ve never worked a job that hasn’t requested me back! My work ethic speaks highly for myself. The requesters really have no respect for their employees. You’re promised a total payout and if the requester is done with you they cut your hours and you don’t get paid the whole day you reserved for the job and lost other opportunities doing so. If you have a family emergency and don’t withdraw in 12 hours you get cut from work for a month. Pay out is 3-5 business days. I switched to Veryable. Daily payout. Better jobs. Higher paying jobs. You can connect with support 24/7 unlike the ridiculous communication system with this app.

by E Aware

Overall, my experience with this app has been very unique. It’s an excellent way to earn extra money, however, when it comes to contact between the this app Workers, and those in charge they either don’t respond to our emails and case tickets, or respond so late that the issue resolves itself. Specially as it relates to pay. I know several wonolers who have not been paid for jobs they worked weeks ago, and are still awaiting payment. And the this app team has not responded to their emails or case tickets. I myself am now experiencing this and I am having to chase them down to get paid for a job I worked almost a week ago, and even after creating 2 case tickets, still haven’t heard back. It doesn’t help that there isn’t any inbound calling. Until they do a better job it responding in a timely manner to workers issues, this app is never going to be as great as place to work for as it can be.

by Tyron...

Seemed great at first until you get to some of these jobs rude management poor app support structure and if they don’t like you they’ll cancel all your shifts very bias and also will cancel your shifts after not putting all requirements in the job description then when you go to the job site they try to enforce dress codes that were not mentioned in Wonolo before accepting the job one job told me I couldn’t wear a hoodie or a jacket with pockets and no jogging pants with no mention of that in there requirements and pay sometimes can take 4-5 days sometimes even longer wouldn’t do this app if your looking for consistent structured work this app is confusing and unorganized once you get to these job sites and the management tries to treat you like you’ve worked there for years it’s sad I was so happy about Wonolo and first but would not recommend anymore there’s way better options for money making

by Archbishop Is Ga

At first it was a good app and you got paid in a timely manner. However recently I was put down as a no show for a job and was refused payment for the work I actually did. Contacted support and they claim that the would “investigate “. They don’t investigate they get your complaint hold for a day or so and then respond with some “ we sorry but after investigating we have little to no proof that you worked”. So I still had the on-site manager number, I contacted him and he pulls his timesheet and voila proof. I tell support these they still don’t investigate so I asked him could he send the timesheet. When they respond again they he got in touch and sent the timesheet but because they did not see my name I will no be paid and still put down as a no show due to lack of proof that I worked.
It’s starts off good but trust me from the other reviews I read this happens a lot and support does not help nor intend to. You risk the chance of working with no paying using this app

by Vhind Dry Bbnkmn

Wonolo was recommended to me by two people who are incredibly close to me so i believed it would be a big help. Boy was i wrong, i have accepted at least 5 jobs through Wonolo and all of them have ended up cancelled on me within a few days without any reason as to why. You email them and they don’t respond to you at all. If you’re looking for a way to earn extra cash i would not recommend Wonolo. it’s simply become a waste of time. This goes double if you live in the New York/New Jersey area. you won’t get work all you’ll get is a headache

So i am back to add that not only did I work a job, but now that i’ve worked a job they’re not even trying to pay me. so yes, this just confirms that Wonolo is completely useless and doesn’t help with much. for those it works for i’m happy for you but i’ve experienced more headache than help since i’ve been involved with Wonolo and it will finally be deleted from my phone. Thanks for nothing this app

by Lgw10967

I’m waiting for my restaurant to open and trying to make some cash until then so I signed up to deliver pizza tonight. When I arrived they told me I’d be washing dishes and making pizzas. Which I didn’t agree to. I nicely and professionally explained this to the manager and told him I’d be happy to stay this time and do whatever was needed but they needed to change their ad to reflect what was actually expected. His response was to ask me to leave so I did. Next thing I know, I’m being reprimanded by this app via email. Look, I get that you deal with felons and people who can’t keep jobs but I’m not that person. I’m very professional and I expect to be treated the same. I downloaded Wonolo at the request of a friend to get her a referral fee and figured I’d make
Some extra cash but not like this. It’s very convenient that you keep your phone number hidden.

Don’t expect this company to be in business much longer. We are in a new day and time where people won’t be treated like slave labor and disrespectfully anymore.

by Mama_bear2011

Wonolo is literally a waste of time. Very little work will be found on Wonolo . I live in the Cincy area and they have like 2 jobs available in this area that’s it. There’s so many places hiring around here it’s not even funny. I work for UpShift also and they make this app look pretty bad. Lots of opportunities on UpShift and you don’t have to worry about being screwed over. If you have problems this app has nobody to help you and will take days to send you auto generated messages. You can be preferred by an employer and when that happens Wonolo stops you from seeing the job. The place I last worked at couldn’t even get wonoloers to stay for an entire day then Wonolo blocks preferred wonoloers from accepting a job they’re preferred at. I don’t recommend Wonolo to anyone read the other reviews with the same exact issues as mine, people not getting paid or nothing! Wonolo really isn’t worth it and just needs shut down. Thank god I just got cleared to go back to work for UpShift!

by 1219chris

Supervisor Saul placed me on the line by myself as well as had me far away from everyone. On lunch I asked Saul if there was a break room so I can find something to eat and he said no. I then asked him if there was at least a vending machine I can use and he said no. I let Saul know one of my brothers died today so I am having a family emergency. He gave me no response, he didn’t care. After I asked Saul for help to clock out, he did not want to help me once again. I had to plead with him for at least two minutes before he reluctantly came to the clock out tablet and offered me absolutely no help once again. I observed how Saul treated the other races that were in the warehouse, and the vibe was completely different when responding to their questions or lending a helping hand. I was not treated fair the entire time I was there. I thank you this app for providing opportunities, but I am highly disappointed in how I was treated today.

by Kindergarten Wrangler

Since the announcement of this app coming to an end, I haven’t been paid for my last few jobs. After a run around, I still haven’t received pay. Completed the last job on December 18, 2019. Received a 5-star rating. Requestor approved the job. this app still hasn’t paid me. this app advertises a 3-day pay period. So far, it has been 3 weeks. I’ve referred 10 people to Wonolo using my specific referral link and name. this app has NEVER paid me the referral bonus.

I have been with this app since the year it was invented. The first time I wrote support an email about my pay, they took away my hard-earned badges. Recently I was in a car accident and had to cancel a job and they still restricted my account and brought my rating down to a 4.6 when I had always earned 5 stars for the past 5 years. this app support and worker service is incompetent to say the least. They don’t care about the labor force. I have stayed this many years for the companies they partner with like Stitch Fix, Dolls Kill, Yerdle and Farmgirl Flowers. this app didn’t seek those bids though, it was the labor force that helped bring them to this app.

by Ajafree

I have had a horrible journey with this app and the job requesters they allow on their platform. Both this app and job requestors work hand in hand in targeting and forcing work force issues and behavioral and social experimentations. They even go as far as to hire people to play out roles in these matters to push and enforce unjust working environments and personal presence. They suspended my account based upon he said she said issues and never followed through in looking into the matters. They didn’t have my back taking my word at all, as if what I said never mattered. They don’t follow their own posts about their business practices. And they and their requestors constantly use me as a subject for experiment I’m sure I may not be the only one. They cover up these covert actions with displacement of responsibility and reverse psychological practices, much like the system we live in in general just another fake platform disguised as a private contract pick and be on your own time app In order to mental test people, almost like the police force or military are secretly controlling it.

by User242529

I started picking up jobs in July and everything started out great. It took 4 weeks before things started taking a nose dive and they continue to get worse. Support has taken up to a month to respond to concerns that needed to be addressed in that day. Some of my submissions have never been responded to at all. I have jobs I haven’t been paid for. I have cases that were closed repeatedly and I was forced to reopen the case as it was never resolved. this app does not care what happens to any of the wonoloers as their requestors will lie and the lies will cost the worker time and money. this app never bothers to consult the worker about anything. They prefer to just restrict or just cancel the account. The people I have been working for ask me to come back and give me great ratings but this app trashes my credibility by canceling my jobs. There lack of concern or support and the glitches in their system has caused me a good deal of financial hardship. And the promos and bonuses are BS because somehow the system seems to glitch in just the right way to insure you never get one. And they will never get around to resolving that glitch either. When this worked it was great but 5 months later the risks have more than out weighed the reward.

by BigWeese206

this app takes advantage of hard working people trying to get by. I smell a class action lawsuit very soon. A company without integrity, this app will make a statement in their App store description, say something different within Wonolo itself, and then actually do something inconsistent with either. For example: “Get Paid 1-3 days after completing a job”, becomes “Get paid 3-5 days after completing a job”, which in reality is: get paid whenever we feel like paying you, which can take a week or more. Another example: “Our people’s health and safety are important to us. During the COVID-19 outbreak- if you feel sick or have been in close contact with someone sick you can withdraw from a job within 12 hrs of start time without any penalties”- in reality- you follow their recommendations, yet they penalize you for doing so. Another example: “After a job is complete, if a requestor wants to change the Wonoloer’s agreed upon hours, this MUST be approved by the Wonoloer before any adjustments are made” - in reality- they will adjust your hours without your knowledge and pay you accordingly- regardless of how long you actually worked. I could go on and on, but my point is that this app is greedy, dishonest and irresponsible & they need to be held accountable.

by Stopblack Hate

Took 2 jobs went to the job site and worked. When I got the their app dint allow me to start of complete the job I contact support they said talk to request let to sighn me in I did the requester said okay they will sighn me in worked all day when time to go the requester said okay he will clock me out I’m good . It’s been days nothing has happened their trying make me work for free the 2 and requester even tried to deny I was at job site their job description is not the same as what u be doing at that job. Guys be very careful of this jobs . Till today my pay hasn’t been payed don’t know Whr to get help with this issue contacted their support team no one in answering so sad the jobs was so far away. this app is now as am!! Be warned . Places they send u they be rasist treat u so bad humiliation u name it this app doesn’t protect its workers just being a mess now the support lady who is Asian at every plate she’s rude treating people as slaves yelling at people if u ask her not too she place a fake job on ur app that’s their way of punishment sending u to fake jobs be warned

by Lyfe0414

This was an excellent idea to help those interview various companies, learn various job descriptions and career outlets to help with career debit repair planning . I feel it could help those with low pay in need of help with bills, medicines like chemo,divorces, child support, a disabled child, elderly parents they care, for or simply a person trying to pursue life goals. The gigs that pay you quickly sometimes aren’t that pleasant it’s like a slave shop then the W-2 companies don’t want to pay you on time they want you to sweat as if your in a sweat for your money worked for as if this crazy world we living in isn’t enough stress already. I work from Dec 13th until January 2 without pay yea I’m the fool for trusting in an app but had no problems last year unfortunately I lost my car and couldn’t continue tried it again this year after all it is a temp and was let down something awful after the various referrals for the incentive and without.

by Black Draggen

This a great app for work In Atlanta so far. But the Two Times issues come up like either your phone could die. Or you not in cell range to check in.
You can either be canceled as a no show. Then be removed and then have to write them an email you cannot call these people. Wait for a response and then prove to them you were there. Then wait to be hope this doesn’t happen on weekend. Once this happened I waited 7 whole days for one shift I worked. As of April 3rd it’s been two weeks since I worked March 20th six Flags job. and still haven’t paid I went back and worked another shift got paid for one and took a picture and emailed to them and told the requester to let them know. and they still haven’t paid me for that day I worked. My Rent is weekly. So imagine if you was in a situation expecting them to pay you. They are good but resolving your pay issues on time you better have another thing to fall on.

by Lex711991

I live in Philadelphia and do not have a car, but have been in desperate need of some kind of work. Finally found a job I could get to with public transportation assuming I left 3 hrs early. So I left at 5am, but my connecting train was a minute early and I missed it, so I immediately called the manger on site (the job was for BigFly) who belittled me, but told me to come in anyway and I would be able to work. So instead of withdrawing from the job because I assumed I’d be working, I waited an hour for the next train, walked a mile to get to the warehouse, called and texted the manager who told me to come in anyways, but received no response. Waited another hour at the work location to no avail. Then opened Wonolo to see all my jobs had been canceled and I could not take another one. AND I just spent 30$ on train tickets that will only add to my debt. Wonolo has no respect for an individuals time and if you dont have a car to get to the ridiculous locations, don’t even bother- you’ll end up spending more money than you’ll make.

by Don Dadasky

I have had the opportunity to read some of the review here and I wonder if it's same this app company they talking about . I have worked with this app for a year now and all I can say is thank you this app. Yes I live in Sacramento and drive to SF to work but I must confess my experience has been amazing . I work and I get paid. Whenever I have issue with payment this app is quick to deal with it immediately . Whenever a requestor cancel on me I get paid half of the money for gas. And whenever a bad requestor maliciously rate me a low star and my account gets disactivated , I send this app an email explaining the reason with credible evidence and my history of work and they get me back on my gig. They aren't perfect but they are the best for now . For me it's easy money. I work delivery for GOODEGGS COMPANY IN SF. Great company and amazing payment . Dollars bills everywhere.

by Azilliondollas

The administrators and owners of Wonolo need to do better at arbitrating for their workers with the amount of prejudices and discrimination that gets us workers restricted because of their own interpersonal issues. I've been giving bad reviews and restricted because of these petty bigots giving falsified ratings! I'm homeless and without transportation and I've commuted far just to be mistreated like this. I've been withheld from earning badges because of this. I'm missing out on bonuses because of this. I've stopped using Wonolo for months because of this and returned to it continuously occurring still! I'm a hard worker and I refuse to allow a racist company to destroy my opportunity at finding work

by Bling Diggity

I’ve tried several different gig/shiftwork/temp job apps, but none of them except this app actually had any jobs available in my area. I mean, don’t get me wrong, i know Pensacola FL definitely isn’t the biggest city in the world - but we still have ~400,000 people in the metro area. There are tons of businesses hiring around here. So i feel like those other apps must not actually be trying to add gig listings outside of the major cities like NYC, LA, Seattle, Atlanta, etc. Which is pretty dumb because there’s tons of ppl looking for work and tons of businesses looking for temp workers in medium and small size cities like the one i live in. Thank goodness this app is around. I found a decent 4-day gig within 5 minutes of signing up that’s 20 minutes from my house.

by Tweetythechihuahua

I live In the east coast and several times we’ve been promised work at certain companies all for it to fall through . The closest jobs over the last month and a half have been in New York and Washington DC, which are both around 2-3 hours away ONE way ! They advertise that they have all these jobs when they really don’t , just to get people to sign up for this app , and you’re left wondering !! If I could give zero stars I would because support is a joke too ! I’ve sent many messages about my concerns about these things and many others , and they respond with some sort of robotic response , or just don’t answer your question . Work now locally. ?( this app. ) no , no local work ! I’ve also accepted a job just for the job to be canceled literally last minute maybe a couple hours before the shift . Really !! Wow .

by Tropwenj

They start out by sending you good workers then you get crap workers. My problem was trying to find local workers who would even show for interviews. The sales person said they can solve that for me. I was told that if the this app workers don’t show/late for a gig, cancel last minute or are bad then they are kicked off the platform. This is an absolute lie. They don’t kick any workers off the platform.

Have had several workers cancel 1 to 5 hours before the shift and then you don’t get a worker. Also, Wonolo is horrible you can’t edit some jobs via Wonolo .

Watch out! The workers constantly end the job 30 to 60 minutes after their shift. To not get charged the extra time you have to contact support which never responds. I suggest finding a good worker on here and then steal them off the platform. Oh, if you ask for a credit because of a worker or app screwup they will give you a credit for one specific week, but then your jobs that week never get accepted (Here is a credit for the next 7 days. Oh, that’s weird nobody accepted your jobs for the next 7 days).

Had a worker that was suppose to hit 50 stops in the shift, all close by. The worker pretended to hit the stops to pickup some paperwork. Later I found out the worker only went to half the places.

by BRIESULLI

I worked two jobs with this app at the Nordstrom fulfillment center. I was supposed to get paid on the following Friday after working and didn’t even though I emailed support a week prior to pay day to make sure I would. They did try and pay a completely different amount under someone else’s completely different name though and they tried to directly deposit it into my account. That means they are crossing bank information and it’s not secure at all. That’s very scary considering the fact that we have all this fraud going on now. I’ve emailed this app over 6 times no response. Fortunately I’ve been able to find a lawyer who is going to not only make sure I get paid but also make sure I’m compensated for my bank information being compromised but I really wish I didn’t have even do that. It’s not far people work and don’t get paid.

by Mix Tabal Bouda-Lycaon

Hey all! Let me give an honest critical review about this junk app; its not worth your time.

First off, you aren’t able to review the companies you’ve been fired from.

Second, they will fire you and underpay you in wordy contracts, that include the tip that you wont receive, in the pay.

Third, this app will make you sit through multiple scripted seminars where the host wont know what you’re talking about and you’ll likely fail their retarded 9-question test with retarded multiple choices that will make you choose the wrong one because thats how bad this test is.

Recommendation: let everyone vote on their bosses: somwhow their ratings are 4.8 while they smoke weed and talk trash to us, making us work, and penalizing us in pay and account restrictions

Make an option for a help button; as these guys get shady as hell at site, unsafe, and violent

Your scripted seminar was EXTREMELY offensive as you mocked people asking for an ambulance instead of withdrawing from a this app job.

Your company has fired people for incurring multiple breaches on a batch job simply because they were minutes late. No one reaches out to these people. Youre losing your workforce because youre a dumb company that wont listen to me ever

Fyi ive been working fieldnation, onforce, workmarket, etc without issue for 6years

You are the worst.

by TheVillan71

Wonolo is BS! I canceled a job for the 1st time and I got restricted for 3 days and that was cool, I read that in the policy. But once you cancel a job, you are restricted to work the other jobs as well until the restriction lifts. So my other jobs were canceled by this app and not by me. You have to accept those jobs again if you like to and if their available. They got it as if I was a “no show” for the jobs they canceled because of the restriction. Mind you, I never accepted another job after the restriction so how the hell I was a no show if I never was scheduled to work at any location after the restriction was over?! Somebody explain that?

I emailed them countless times and the only reply i received is them saying you are now restricted permanently. I guess no one in the help center got any of my emails about my issues?!!!! I worked 2days at 1 location and thought that this was a good App to find immediate, short term work but I see they just wanna mess up your name.

DON’T WASTE YOUR TIME!!!

by AmightyLeanos

Wonolo has been amazing for me. I took some time off from my regular job and wanted time to reexamine what I enjoy doing with my free time, but bills and life catch up, that's when I found this app. It's been great I have been able to dip into other industries and have fun meet new people and work some great events and have even found steady gigs to help me cover my bills. If you are between jobs or just need a little extra money Wonolo is great pick the times and jobs that suit you and work as little or as much as you want, this app gives you the power to be your own boss.

by Mr MacNasty

I used to be stuck wondering how was I going to pay for certain bills or have extra cash to spend on my Family unfortunately sometime working 1 job isn’t enough Thanks to this app they have given me the freedom to do this , my advice to new Wonoloers is follow the process don’t drag your feet get your drug test don’t complete your profile you will be able to earn and earn money on your schedule and you experience some pretty cool places.

One last tidbit Wonolos support team is on point and if you ever encounter any problems they will have your back 100%

Five Star Hands Down

by Joel P.fox

Hi,

I have been an independent contractor with this app for about 7 months now and I must say that it is an ingenious simply EASY and UPTO DATE app that works very well with job seekers, job requesters, and this app has a very supportive team working AROUND the clock to maintain a great flow.

I live in the Bay Area and with this app I have experienced meeting new people and gaining new career ideas while working the contracted assignments that I signed up on either a daily or weekly basis. Has a good software and easy to use, straight forward app. Once assignments are completed,my Pay was always on time, usually within 1-3 business days, almost NEVER had an issue with getting the exact questions I was in need of answered through this app Support. All I can say is thanks for the help I received through this app and for being able to have jobs accessible to everyone!

If you’re curious I say give it shot, you’ll do fine!

Thanks,
Joel