WHIO app not working? crashes or has problems?

WHIO Status

Published by Cox Media Group on 2023-11-20

WHIO-TV Channel 7 is serving the Dayton-Miami Valley Area coverage you can count
on as it happens with our 24/7 news app. Dig deeper on the major news of the day
with our live and on-demand videos to keep you plugged in to what’s happening
now.

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Common WHIO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WHIO app on iOS and Android devices. Solve all WHIO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WHIO iPhone Issues and Solutions

WHIO iOS app crashes, not working, errors
WHIO iOS app network issues
WHIO on iOS has black/white screen

WHIO Android App Issues and Solutions

WHIO has errors/crashing/not working
WHIO server network connectivity issues
WHIO has black screen

WHIO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WHIO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WHIO app crashes or not working on Iphone (iOS):

Close and restart the WHIO app on iPhone
Update WHIO app to the Latest Version for iOS
Uninstall and reinstall WHIO iPhone app
Update your iPhone to the latest iOS version

Fix WHIO on iPhone unable to connect to server/internet connection issues::

To resolve WHIO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WHIO black/white screen (blank screen) on iPhone:

Follow the WHIO iOS app troubleshooting guide Here →

WHIO Android App Issues and Solutions

Fix WHIO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WHIO app issues:

Force Stop the WHIO App
1. On android, goto "Settings" » click WHIO app. » click "Force Stop".

Update WHIO to the latest version on PlayStore

Clear WHIO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WHIO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WHIO.

Fix WHIO unable to contact server/ WHIO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WHIO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WHIO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WHIO on android.

Solve WHIO black/white screens issue on Android:

Follow the WHIO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cox Media Group, developers of WHIO.

100% Contact Match

Developer: Cox Media Group Inc.

E-Mail: [email protected]

Website: Visit WHIO Website

About this app

Local news that matters for Greene, Miami, and Montgomery counties including Dayton, Kettering, Beavercreek, Huber Heights, Fairborn, Centerville, Miamisburg, and West Carrollton. this app-TV Channel 7 is serving the Dayton-Miami Valley Area coverage you can count on as it happens with our 24/7 news app. Minute-by-minute weather using this app-TV Channel 7’s StormTracker Doppler Radar and 5-day Forecast so you know how the weather will impact you. Dig deeper on the major news of the day with our live and on-demand videos to keep you plugged in to what’s happening now. Direct sports coverage of the OSU Buckeyes, Cincinnati Bengals, Cleveland Browns, Dayton Flyers, and more. Please note: WHIO features Nielsen's proprietary measurement software, which will allow you to contribute to market research like Nielsen's TV Ratings. Getting where you need to go on time with live drive times in and out of the Dayton Metro Area. Get accessible coverage that keeps you up-to-date with this app-TV Channel 7. National and world news and what it means for you. Engaging content that you can share easily from WHIO to Twitter and Facebook. Continued use of GPS running in the background can dramatically decrease battery life. Please see for more information.