Contact Amex MENA Support
Company Name: AMEX (MIDDLE EAST) B.S.C. (C)
About: The official Amex (Middle East) B.S.
Amex MENA Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Amex MENA Website
Developer: AMEX (MIDDLE EAST) B.S.C. (C)
3 Most reported problems 😔💔
App is 1000 years old
by TechGuy1993
The application looks like 1000 years old it has the main functionality required but it breaks (connection to server is lost) which will require you to install the application all over again.
It is also slow and unresponsive.
It also lacks the required information to track supplementary cards expenditure in an easy intuitive way.
Overall the AMEX card has the best features yet the app is a horrendous buggy piece of software.
This is a terrible representation of the AMEX BRAND
by LP-M1
This app needs a total overhaul and redesign. Whomsoever was given the project by Amex clearly has little imagination when it comes to Mobile App Design Principles.
Even to start a new paragraph by pressing "enter" to write a comment doesn't work.
Who in this time of app development, puts all functions in a single scrolling list?
And who uses serif fonts which are not the best for today's high resolution screens?
It would appear the project for the app development was awarded to a company with little prior UI/UX experience and the Management who even approved the design concept clearly did not evaluate other Mobile apps before proceeding with this.
A total embarrassment.
Sales agents lie to customers
by Dino2911
Their sales agents lie to customers.
I was made to sign a paper stating I would get 20,000 reward points but I receive only 10,000. I was also told I would get a deposit receipt against my cheque payment. I didn’t get any receipt. Sales agent is not replying to my emails. Their call center is asking me to contact the agent again. Worst banking experience ever.
Have a Problem with Amex MENA? Report Issue
Why should I report an Issue with Amex MENA?
- Pulling issues faced by users like you is a good way to draw attention of Amex MENA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Amex MENA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Amex MENA.
