VSee Messenger Reviews

I looking for a HIPPA compliant video conferencing app for our hyperbaric clinic we discovered VSee! WOW what a slick program that is user friendly and SIMPLE. I like the fact that it runs on a low band width for connecting in places where band width might be low and you can share a screen, everyone can annotate at the same time without having to transfer the ability and sharing a file is instantaneous by dragging it to the video of the person you are talking to! I've used many web based video conferencing tools like Go To Meeting & Webex which were my favorites until now! Can't beat this program for all the above reasons including simple sign in and great definition of video. Dr R. Ash

I am slowly building an online client base and I do much of my supervision of therapists in training. The hardest thing to do is log on with a client the first time and that has taken more than 5 minutes and making sure you both have your emails straight. I t gives me greater flexibility and was handy down here during our last snow storm when the roads were a mess. Any snow in GA creates danger on the roads. I have terrible DSL at home, barely better than old dial up and 1/2 my work using Vsee is home.

I have trained on 8 different web based telemedicine platforms in the last 3 years and VSEE is my hands down favorite! It is secure, reliable, tested and easy to troubleshoot. Many Telehealth platforms require the user to invest in a paid subscription for services that do not exist. I trained on the advanced site eVisit that offers 12 hour tech support, only to find no one returned my call or responded to my service ticket. HIPPA compliant encrypted audio visuals make me feel safe and protected.

When I go to sign up to create an account it says that I have no internet connection. This is untrue because I verified by going to a website and opening other apps.
When I attempt to then sign up with my Google account, it takes me right back to the sign in homepage on VSeeMessenger and doesn’t connect. It doesn’t even give me the opportunity to type in my Google password.
When I hit the “forgot password” link it goes to a page that can’t be loaded because the web address is just “@.”
Very frustrating. I’m supposed to have a visit with my provider today.
Please fix these problems as provider visits are very important to me at this time.

It does have some cool features such as interactive screen sharing and all that, but I feel like VSeeMessenger is still in development stage that the quality is purely NOT HD (neither on my Mac nor iPhone) and the video often has that mosaics here and there. Moreover, the function of the call is relatively less compare to many other video-call based app (FaceTime, oovoo, Skype, etc.) and it does not allow you to have full screen video (you have to split the screen in half while chatting)
I feel like this is more for a conference video environment. That said, if you WANT A BETTER EXPERIENCE OF CALLING YOUR FRIENDS, you will want to look else where.

If you need to chat with your family and you’re like a kid it’s perfect you can also use it for like medical staff to take calls are so super easy and you don’t need to do a lot only a couple clicks and you can get it just like that!!
:)
😁

I mostly find VSeeMessenger helpful and particularly like the video capability, although the more I use it, the more I realize that I need to find the perfect seat in order to maintain a connection. The most frustrating part of VSeeMessenger is that I don’t get notifications when I receive texts from clients, which is frequent. It’s just not convenient to continually check VSeeMessenger throughout the day on the off-chance that a client has texted me. All of my notifications are on, and I receive nothing.

I love VSeeMessenger!!! At first trying to get on it can be a little more than aggravating but once u have connected that first video call with your provider it’s super easy and so much better than sitting in a germ infested waiting room for any doc office. For someone that suffers from bi-polar 1 and anti-social disorder and a few other things it’s the perfect app I wish I would of had VSeeMessenger years n years ago!!!!

I work in IT, and you can quickly tell when an application is poorly developed and loaded with bugs and errors. I have attempted to install the Vsee app on 3 devices. All have failed with an incorrect error messages indicating “no internet connection” which is false and a bogus error message. Trying to login from a computer also failed saying that VSee was overloaded and wasn’t able to accept new users. If you are a medical provider looking for a telemedicine app I would look elsewhere as I believe VSeeMessenger will only cause you headaches and an unreliable clinical experience.

1. Good, simple and clean user interface.
2. Only portrait orientation is supported on iPhone; no landscape mode.
Landscape mode would be useful while vieweing a remotely shared document.
3. Cannot enlarge (i.e. - full screen) a user's image or shared document and am forced to see (cannot hide) self image.
4. Image stabilzation: image flickers and pixelates the first 4~5 seconds after choosing a camera or switching camera (front-back).

Not long after I switched to the newer clinical version of VSEE I started getting multiple notifications that a user has entered your waiting room. This person is not in my contacts list, has never been a patient, and continues to enter the waiting room multiple times per day.
I contacted the help desk and was informed that there was no way to block unwanted users from entering the waiting room.
For an app that is supposed to be hipaa secure, this is completely unacceptable

VSee captures everything I would ever want. It makes my calls easier and simpler. While using VSee I can chat with multiple classmates and friends while still seeing them. I also love the endless amount of callers available at each call. I would definitely share VSee with others and continue to use it...👍

I’m a NP and we use VSeeMessenger for medical visits on cell phones. Has done quite well for us. Easy to use with minimal training time required for clinicians/patients. Would rate about 4.5 due to occasional call drops, but not VSeeMessenger ’s fault. VSee has been quick to address problems and responsive to requests for new features

VSeeMessenger works much, much better that any other videocalling app when you are not on broadband - and it works just as well as the others when on broadband. Better multi-platform too as the PC sw is light and not invasive and has screen sharing with remote control of shared screen.

I Really liked VSee on PC, so when i discovered it was also on iOS, i couldn't believe it! Its soo simple and easy to use. The best thing about VSee that makes it stand out is the fact it performs well even on low bandwidth. I highly recommend VSee, both on PC and on iOS.

The forgot password link is broken. Pulls up a browser page for “@“.

Update: sticking the “suspending free logins due to COVID” notice on your website in the hopes that users will think your app is merely a buggy mess? bold strategy, let’s see if it pays off!

I *think* (hope!) the paid account would be on my provider’s end, not mine, but all I knew and all I had to say when it was time for my appointment was ”I can’t log in”. Ended up having to install Zoom last-minute.

Hey guys! I ran into some of the same login issues. If you see “no connection” or “inaccurate login” (and you’re absolutely sure that isn’t the case), delete VSeeMessenger and re-download. Make sure you accept the terms and conditions or it will definitely lock you out again. Everyone stay safe ❤️

The basic functions work okay, but: can you add the capability to send a file/pic? Also the notification badge doesn't make sense to me. The notification badge doesn't really go away even after checking my chats, history, etc. Very annoying. Also, chats don't seem to sync across devices (computer and mobile) which is annoying. So-so app.

I travel and other video apps drops calls and packets with calls back home. This one is fantastic! If only my video was smaller and overlaid so my contacts video could use more space...

I have used it on the computer I hope I like it on the phone it’s good so far my test went good so far hopefully it’s going to be a marriage made in heaven oh I need to Tampa start to rain oh boy home as I don’t know the problems I’ll come up with right now I guess I will give it a glorified five stirs.!!!!

Wonderful tool! Dr. Taca is a very attentive doctor that works with your schedule as well! This is a great way to connect when needed for those questions and concerns that pop up in between office visits. #DrTacaisthebest❤️

I am not receiving all messages and have been emailing with tech support. It takes 3-7 days for them to respond to each email and my issue has been going on for weeks. I missed 2 supervision sessions already with no end in sight.

I've used VSeeMessenger on my desktop for confidential counseling. Most sessiions are plagued by either video or audio failures. I never know which it will be. Only one in three go well. Tech support is absent nearly impossible to reach. Looking for better platformo.

I have been trying to set up an account and VSeeMessenger keeps crashing. I uninstalled VSeeMessenger and reinstalled it and I still can’t set up an account. I’m supposed to be on a call next week but I guess that isn’t happening now.

Are you able to share screens using VSeeMessenger from a iPad or cell phone? Or is it only available from a laptop? Help please

Awesome app, it helps me to connect with friends with phone data ❤️

I wanted to ask some questions for a new provider but can’t find a way on the site. Quality poor compared to other apps

Repeatedly trying failing. Used different accnts. Deleted reinstalled etc. Have used for years. used to work great. BROKE

Just sits at splash/loading screen. Can’t log in just frozen there. Useless.

Set up app ok but hit plus sign to add a contact and nothing happens.