ChiMarathon Reviews

ChiMarathon Reviews

Published by on 2024-09-30

🏷️ About: Download the Bank of America Chicago Marathon App, Powered by TCS The Bank of America Chicago Marathon App, Powered by Tata Consultancy Services is the perfect resource to prepare for the 2021 Bank of America Chicago Marathon. Whether you’re running or spectating, the free mobile app includes everything you’ll need to be prepared for a great race week experience.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
46.3%

👿🤬😠 Negative experience
40.8%

🙄💅🫥 Neutral
12.9%

~ from Justuseapp.com NLP analysis of 166 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Quick and easy setup procedure

- Accurate tracking map that allowed for easy spotting of friends

- Ability to switch between Ks and miles on the map

- Easy to download and navigate through each setting

- Impressive individual tracking of 40,000+ runners



Read 24 Customer Service Reviews 👿🤬😡😠💢😤

3.0 out of 5

Metrics

2022-10-22

Why does ChiMarathon default in metrics? Who in America tracks their pace in km/min?

Ran 26.2 miles and all I got was this lousy app

2022-11-23

Oh well!

Pace in kilometers with no setting to change it?

2022-12-24

The pace should be in minutes per mile - not kilometers! Or at least give us the option to change it in settings.

Tracking search bar doesn’t work- please fix!

2023-01-25

You can’t click on the search bar to enter in runner information- it takes you to the previous screen- please fix! (iPhone 10)

Awful

2023-02-26

Get the NYC marathon app development team to build one for you. The runner has run for 30 mins now which based on his pace should have run 4-5 miles already and yet it shows 0 mile and no pace info. Very disappointed!

Fix tracking

2023-03-27

The biggest bonus of ChiMarathon is supposed to be the ability to track a runner. It doesn’t work. Fix it!

Can’t enter bib numbers

2023-04-28

IPhone XR, iOS 13.1.2. Tap on Track, returns to previous page. Well done, Tata. Reinstalled Saturday night, around midnight. Same result. I hope this is activated Sunday morning before the race starts.

Poorly Edited

2023-05-29

ChiMarathon desperately needs help. It is clear the corners were cut in the design and editing of ChiMarathon. It is nearly impossible to use in some sections.

Tracker

2023-06-30

The tracker function does not work. Can’t even enter info to search for a runner.

Allow us to change from min/km to min/mile

2023-07-31

I get that there is a lot of international runners in this race and the metric system is the universal standard, but most of the participants are from the US and we track by min/mile. Should be able to change to this form of tracking easier.

This app needs a lot more work

2023-09-01

I tried to track my friend on Sunday. It showed she never crossed the start line then once she got to the 5k point it loaded the start time and the 5k Point then I tried to find her around the 25k point then the 25k line disappeared completely from ChiMarathon then all of a sudden she was at the 40k point. When I looked at the results at the end the 25k point magically appeared again. If you are going to have an app for 40k + people running you better be able to support that amount of people tracking everyone. Such a disappointing tracking experience.

Program stalled, tracking didn’t work

2023-10-03

Was trying to track a friend running the marathon. Finally resorted to using the website to do so as ChiMarathon stalled when opening it and never updated her tracking despite the correct bib number being entered, etc. Yes, tried rebooting, closing and reopening app, reinstalling.

Default to male runners

2023-11-03

Why do the leaderboard and elite field sections default to male runners? Even when I re-sort to women runners and click on a profile, if I go back it returns to me to male runners. Why are men the default?

Start times

2023-12-05

I could not find anywhere in the Chicago Marathon app the start times for the race. How can you leave out one of the most important statistics?

tracking

2024-01-05

i wasn’t able to track someone i know… other than that it’s good

Decent function with some very weird quirks.

2024-02-06

Over all this is a decent app. Individually tracking 40,000+ is impressive.

The disappointment is that the claimed tracking isn't real-time tracking. It's an estimate with check-in points every 5 k.

That brings me to the second strange quirk. It's in Chicago (which uses Imperial measurements), it's advertised as a, "Marathon" (which is 26.2 imperial miles) but the check in points are metric... Like it or not, 90% of American users will not be able to visualize the metric distances and be able to tell where the competitors are on the track.

Finally, ChiMarathon insists of zooming back to my location on regular, 30 second intervals without prompting. As I'm scrolling around the map to see the runner or locations, I would just locate the desired information and ChiMarathon would zip back to my location. I'd have to go back on the scroll hunt for the information I desired.

Basic functionality is good, just some weird things going on in the minds of the developers.

Tracking my friend - Great

2024-03-09

(1) The setup procedure was quick and easy
(2) The tracking map was spot on. It had my friend tracked that we had no problem spotting him and cheering him on.
(3) I was able to switch the map from Ks to miles

A special thanks to the developers of ChiMarathon.

Helped me reach PR is Chicago

2024-04-08

ChiMarathon definitely helped me reached my PR! I run with my phone (doing so for years) with the tall building my GPS watch is off... I tracked myself on ChiMarathon . After crossing some of the timing mats I checked ChiMarathon . It shows your estimated time at that pace. I knew when to slow my pace or pick it up. Was kike my own personal pacer!

Easy to navigate!

2024-05-10

Easy to download and navigate through each setting. Made it easy for me to remain engage!

Loved following my friends

2024-06-10

Worked great to track my friends. Very cool!

Marathon tracking

2024-12-18

I ran my first Chicago marathon this weekend and ChiMarathon missed me at the starting line and the 15K mark. This caused stress for my husband and kids that were tracking me and then ChiMarathon reported a time of over an hour slower than my true finish time. It tracked my friends that I ran with just fine the whole way. But I had heard reports that happened to others. My time is correct on the race website but it’s been 2 days and it’s still wrong on ChiMarathon . I hope it gets fixed as I trained so long for this race.

Buttons didn't work at first!

2024-12-18

I restarted ChiMarathon and the buttons finally worked. I was panicking for a second. I like how it automatically refreshes!

Chicago Marathon

2024-12-18

Can’t get it to load! Trying to track my family! This really upsets me! This is the worst site I have ever tried when tracking a runner! Get someone else to do this ! This makes me so angry, I have tried for three hours, the race is well on its way and I can’t get you to load! We need other options and not something that doesn’t work! 😡

Dee
2024-10-13

I’m a spectator and this the worst I’ve been to. Tracking doesn’t work, little to no signage and your guides or what ever you call them were useless. Ran me all over the place for east viewing Bebe got there but 30 dollars was paid for tickets,



Is ChiMarathon Safe? 🤗🙏


Yes. ChiMarathon is very safe to use. This is based on our NLP (Natural language processing) analysis of over 166 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for ChiMarathon Is 53.2/100.


Is ChiMarathon Legit? 💯


Yes. ChiMarathon is a totally legit app. This conclusion was arrived at by running over 166 ChiMarathon User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ChiMarathon Is 68/100..


Is ChiMarathon not working? 🚨


ChiMarathon works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with ChiMarathon? Post a Review




Features

The 2021 mobile app features unlimited enhanced and unlimited race day runner tracking, live leaderboard, NBC5 broadcast streaming, an interactive course map, bib share, selfie cam and digital cheer submissions.

The Bank of America Chicago Marathon App, Powered by Tata Consultancy Services is the perfect resource to prepare for the 2021 Bank of America Chicago Marathon.

Whether you’re running or spectating, the free mobile app includes everything you’ll need to be prepared for a great race week experience.

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