ChiMarathon Reviews

ChiMarathon Reviews

Published by on 2021-10-03

Download the Bank of America Chicago Marathon App, Powered by TCS The Bank of
America Chicago Marathon App, Powered by Tata Consultancy Services is the
perfect resource to prepare for the 2021 Bank of America Chicago Marathon.
Whether you’re running or spectating, the free mobile app in...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

ChiMarathon Reviews

  • By

    Helped me reach PR is Chicago

    This app definitely helped me reached my PR! I run with my phone (doing so for years) with the tall building my GPS watch is off... I tracked myself on the app. After crossing some of the timing mats I checked the app. It shows your estimated time at that pace. I knew when to slow my pace or pick it up. Was kike my own personal pacer!

  • By

    Program stalled, tracking didn’t work

    Was trying to track a friend running the marathon. Finally resorted to using the website to do so as the app stalled when opening it and never updated her tracking despite the correct bib number being entered, etc. Yes, tried rebooting, closing and reopening app, reinstalling.

  • By

    Easy to navigate!

    Easy to download and navigate through each setting. Made it easy for me to remain engage!

  • By

    Tracking search bar doesn’t work- please fix!

    You can’t click on the search bar to enter in runner information- it takes you to the previous screen- please fix! (iPhone 10)

  • By

    Default to male runners

    Why do the leaderboard and elite field sections default to male runners? Even when I re-sort to women runners and click on a profile, if I go back it returns to me to male runners. Why are men the default?

  • By


    Get the NYC marathon app development team to build one for you. The runner has run for 30 mins now which based on his pace should have run 4-5 miles already and yet it shows 0 mile and no pace info. Very disappointed!

  • By

    Fix tracking

    The biggest bonus of the app is supposed to be the ability to track a runner. It doesn’t work. Fix it!

  • By

    Can’t enter bib numbers

    IPhone XR, iOS 13.1.2. Tap on Track, returns to previous page. Well done, Tata. Reinstalled Saturday night, around midnight. Same result. I hope this is activated Sunday morning before the race starts.

  • By

    Poorly Edited

    This app desperately needs help. It is clear the corners were cut in the design and editing of this app. It is nearly impossible to use in some sections.

  • By


    The tracker function does not work. Can’t even enter info to search for a runner.

  • By

    Decent function with some very weird quirks.

    Over all this is a decent app. Individually tracking 40,000+ is impressive. The disappointment is that the claimed tracking isn't real-time tracking. It's an estimate with check-in points every 5 k. That brings me to the second strange quirk. It's in Chicago (which uses Imperial measurements), it's advertised as a, "Marathon" (which is 26.2 imperial miles) but the check in points are metric... Like it or not, 90% of American users will not be able to visualize the metric distances and be able to tell where the competitors are on the track. Finally, the app insists of zooming back to my location on regular, 30 second intervals without prompting. As I'm scrolling around the map to see the runner or locations, I would just locate the desired information and the app would zip back to my location. I'd have to go back on the scroll hunt for the information I desired. Basic functionality is good, just some weird things going on in the minds of the developers.

  • By

    This app needs a lot more work

    I tried to track my friend on Sunday. It showed she never crossed the start line then once she got to the 5k point it loaded the start time and the 5k Point then I tried to find her around the 25k point then the 25k line disappeared completely from the app then all of a sudden she was at the 40k point. When I looked at the results at the end the 25k point magically appeared again. If you are going to have an app for 40k + people running you better be able to support that amount of people tracking everyone. Such a disappointing tracking experience.

  • By

    Buttons didn't work at first!

    I restarted the app and the buttons finally worked. I was panicking for a second. I like how it automatically refreshes!

  • By

    Chicago Marathon

    Can’t get it to load! Trying to track my family! This really upsets me! This is the worst site I have ever tried when tracking a runner! Get someone else to do this ! This makes me so angry, I have tried for three hours, the race is well on its way and I can’t get you to load! We need other options and not something that doesn’t work! 😡

  • By

    Marathon tracking

    I ran my first Chicago marathon this weekend and the app missed me at the starting line and the 15K mark. This caused stress for my husband and kids that were tracking me and then the app reported a time of over an hour slower than my true finish time. It tracked my friends that I ran with just fine the whole way. But I had heard reports that happened to others. My time is correct on the race website but it’s been 2 days and it’s still wrong on the app. I hope it gets fixed as I trained so long for this race.

A better way to Contact apps

You can now contact ChiMarathon customer service directly
via Email using our new site -

Contact ChiMarathon directly

Is ChiMarathon Safe?

No. ChiMarathon does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 39 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.5/5 . Justuseapp Safety Score for ChiMarathon Is 12.0/100.

Is ChiMarathon Legit?

No. ChiMarathon does not seem legit based on our analysis. This conclusion was arrived at by running over 39 ChiMarathon User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ChiMarathon Is 12.0/100.

Is ChiMarathon not working?

ChiMarathon works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with ChiMarathon? Report Issue

Leave a comment:

Why should I report an Issue with ChiMarathon?

  1. Pulling issues faced by users like you is a good way to draw attention of ChiMarathon to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ChiMarathon customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ChiMarathon.

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