ChiMarathon app not working? crashes or has problems?

ChiMarathon Status

Last Updated on 2024-09-30 by Tata Consultancy Services

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Summary of ChiMarathon Problems 😠👌🔥

- Claimed tracking is not real-time, but rather an estimate with check-in points every 5k

- App does not provide start times for the race

- Difficulty in changing tracking to min/mile for US participants

- App stalled when trying to track a friend and had to resort to using the website instead.

1 Reported Issues: 😵🆘🛟🚨📢

Robin

2023-10-02

Can’t get tracker to download on iPhone. Seems to only work for android’s this year. 2023

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Common ChiMarathon Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ChiMarathon app on iOS and Android devices. Solve all ChiMarathon app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ChiMarathon iPhone Issues and Solutions

ChiMarathon iOS app crashes, not working, errors
ChiMarathon iOS app network issues
ChiMarathon on iOS has black/white screen

ChiMarathon Android App Issues and Solutions

ChiMarathon has errors/crashing/not working
ChiMarathon server network connectivity issues
ChiMarathon has black screen

ChiMarathon iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ChiMarathon app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ChiMarathon app crashes or not working on Iphone (iOS):

Close and restart the ChiMarathon app on iPhone
Update ChiMarathon app to the Latest Version for iOS
Uninstall and reinstall ChiMarathon iPhone app
Update your iPhone to the latest iOS version

Fix ChiMarathon on iPhone unable to connect to server/internet connection issues::

To resolve ChiMarathon network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ChiMarathon black/white screen (blank screen) on iPhone:

Follow the ChiMarathon iOS app troubleshooting guide Here →

ChiMarathon Android App Issues and Solutions

Fix ChiMarathon not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ChiMarathon app issues:

Force Stop the ChiMarathon App
1. On android, goto "Settings" » click ChiMarathon app. » click "Force Stop".

Update ChiMarathon to the latest version on PlayStore

Clear ChiMarathon App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ChiMarathon app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ChiMarathon.

Fix ChiMarathon unable to contact server/ ChiMarathon internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ChiMarathon » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ChiMarathon » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ChiMarathon on android.

Solve ChiMarathon black/white screens issue on Android:

Follow the ChiMarathon android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tata Consultancy Services, developers of ChiMarathon.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Runna Website

Privacy Policy: https://www.runna.com/privacy-policy

Developer: Runna

About this app

The Bank of America Chicago Marathon App, Powered by Tata Consultancy Services is the perfect resource to prepare for the 2021 Bank of America Chicago Marathon. Whether you’re running or spectating, the free mobile app includes everything you’ll need to be prepared for a great race week experience. The 2021 mobile app features unlimited enhanced and unlimited race day runner tracking, live leaderboard, NBC5 broadcast streaming, an interactive course map, bib share, selfie cam and digital cheer submissions.