Bandcamp Reviews

Bandcamp Reviews

Published by on 2024-10-14

🏷️ About: Bandcamp is an online record store and music community where passionate fans connect with and directly support the artists they love. The Bandcamp app lets fans explore a vast catalog of music by artists from every corner of the globe, allows them to directly support artists by buying their merch (and wishlisting albums & tracks for purchase at a later time), and lets them instantly listen to the music they've purchased, onli.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
71.0%

🙄💅🫥 Neutral
16.1%

👿🤬😠 Negative experience
12.9%

~ from Justuseapp.com NLP analysis of 33,612 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Ability to search for artists and purchase music through the app on a smartphone

- Repeat and shuffle button on the player

- Ability to view lyrics for a song while playing it

- Ability to access an abundance of music wherever you are

- Ability to access wish list and stream songs

- Ability to search all of Bandcamp for artists, songs and add to the wish list from the app

- Ability to purchase music and merch from the bands



Read 29 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Bandcamp has a poorly designed user interface.

2022-05-22

this app is awesome, but the mobile and tablet apps are horrible with a poorly designed user interface. Accessing my collection is not intuitive or easy. If I buy music I want to easily access the music I own and scroll through it by artist, by album, and by song. Right now I have to search for something, click my collection and I can only scroll through something related to the search. I want to be able to scroll through my entire collection.

I want to purchase music and merch from the bands I love and the bands that I am discovering, this is why I love this app. So why not design an app that can enhance this platform and enhance my enjoyment of these artists?

Bandcamp needs easy scrolling and searching of each person’s collection.

One should be able to scroll through artists, albums, and songs.

On should also be able to scroll through the order in which the music was purchased.

One should also be able to scroll through the order in which the music was released by the artists.

And why do some artists have multiple pages? There needs to be well ordered discographies. When I discover a band I want to see everything that they have released.

this app: awesome for the bands, but it just needs to be a little bit better for the fans.

Inconsistent and not-so-user-friendly

2022-06-23

When I signed up I had a specific band in mind that I was going to subscribe to. It took me actually going to the bands website to find the link to pay for my subscription. I added my cc info on Bandcamp and then had to re-enter it when signing up thru the bands website, which raises the question: Why does Bandcamp need my cc info? And why not have the subscription link on the bands page with the “follow” button? It seems to me that this would actually deter subscribers without an easier access to the service.

I have seen and am very familiar with a friends account to reference my next two claims: the catalog listing is ridiculously inconsistent. The shows that are in my current catalog are in completely different order than my friends, leaving me searching for a needle in a haystack searching for the newest additions. It also looks like they are some missing. So where are they?

The particular band that I subscribe to has 22 years of soundboards and they have been uploading one (sometimes two at a time) every few days since the pandemic started. That’s almost a year of older soundboards being uploaded- all from different time periods- every few days. Now, it’s all a mess. Even recent soundboards from 2019 of multiple-night runs are out of order and not placed together. It’s like someone just threw them all in a bag, shook it up, dumped it out and walked away.

LOVE bandcamp, not this app

2022-07-24

I am a this app artist, I would gladly pay a little more to be one of it meant that this could be a viable app in 2018. The inability to buy things is silly. The search is wonky. The inability to store purchases offline means I don’t often use it because I don’t want to eat up data. As an artist, it is increasingly frustrating to point potential fans to this app because it’s interface is so foreign to people that are used to the other streaming services. In terms of desktop, I have the same distribution as most “big name” artists. When it comes to mobile (which is how people are going to attempt to search for me mid show and listen to me on the way home), it’s not super useful. Again: I LOVE this app. I use Bandcamp about once a month, as opposed to other services which I use several times daily.

Good content, broken app

2022-08-25

I hate leaving reviews but i have to for Bandcamp. Im a web developer, i deal with apps for a living. So i know bugs are common and cant be avoided but sometimes theres no excuse and you just need to fix as much as you fan as fast as you can. This is one of those moments. The account activation emails had to be sent four times because all of them errored out when clicked immediately upon receiving. Also the profile image picker is broken, sometimes you can move an image or scale it to fit in the box and sometimes you cant, tried repeatedly with the exact same image every time. Also whatever is in the white frame that represents the boundaries of the profile pic is NOT what will be shown in the profile pic. Its almost always offset downward leaving a large extra space above the top of the image in you profile picture. I love this app for the content it brings, and how it connects you with so many artists, but every experience with Bandcamp so far has made me want to throw my phone.

Willing to change my review when bugs are fixed.

Bad User Experience

2022-09-26

I want to state up front that I think this app as a service is fantastic. Being able to support creatives is a good thing. That being said, Bandcamp itself is trash. I’ve had nothing but problems with it since I downloaded several years ago and nothing has ever gotten fixed. I have constant issues with tracks restarting when play is pressed from anywhere that isn’t inside the player in Bandcamp , and sometimes when I’m listening to commentaries that are several hours long, I have to take the time to find the exact point I’m at, almost every time. Outside of that, however, Bandcamp is just outdated and has a pretty poor UI. There’s no in app way to switch which device I’m listening on, like there is in most other audio apps, and there really hasn’t been a major or update UI update in the years I’ve had it. People who are willing to support this service and the creatives who use it deserve better.

It’s okay...

2022-10-27

I wish there was a way to purchase through Bandcamp , but it sounds like that’s an iProblem, not this app.
But why on earth is there not a repeat option?! So far I have only one album and it’s great to sleep to but it won’t repeat! Imagine my frustration when trying to drive one day and I kept having to pull over to make it play again. (Just telling Sync to play automatically starts iTunes, even if this app was the only music app open and the previous play came from it.)
Maybe docking it by a whole two stars is a bit extreme for simply not having a repeat option, but it’s such a basic option in music, you’d think it’d be automatic.

App is bare minimum of function

2022-11-28

I love buying albums on this app but really an starting to hate using Bandcamp . The issues with Bandcamp become more apparent the larger a collection that’s accrued. Bandcamp desperately needs better search, filter, and organization tools. It also needs to have general technical issues straightened out, like the way that it often thinks it’s offline and won’t allow albums to be played until Bandcamp is restarted, or is online but can’t seem to load any tracks from a selected album until restarted.

Summary: A great music selling service but offering the bare minimum of user experience in all the places it should matter most — organizing and streaming the collection that’s purchased.

Great Service, Bad App

2022-12-29

I love the concept and execution of this app and have bought so many albums from my favorite artists without having to pay subscriptions like what drives me crazy about the music industry nowadays. But why does this app still not have the most basic of services on their app such as creating playlists or choosing individual songs to play? Sure, downloads, but it’s hard if not impossible to download songs on an Iphone, and clearly Bandcamp wants to be an app you actually play music on because it has features to play and shuffle and all that, so it’s baffling they haven’t added more functionality for Bandcamp to be able to play music easily from it.

The Bandcamp app has an identity problem

2023-01-30

this app. It’s the website where you buy music and support musicians that aren’t Top 40. It’s where you preorder albums by local artists. It’s where you buy merch from some indie band halfway across the world.

But, this app Bandcamp . Well... you can’t actually buy music here, even though you can on the mobile version of Bandcamp . But you can stream it. But you can’t manage it. Or cache/download it. But you can buy physical media.

So, is Bandcamp a media player? Because it does an OK job of that. But... it’s certainly not a library manager, so OK is all it gets. And it’s certainly not a store. And discovery is too obstructive to be useful.

It’s an app that is convenient enough to see what your library (what you’ve purchased, no playlists or filters or anything) is and play it back. Sounds like a great idea on mobile if you could actually purchase your music there. But, for offline listening, you still need to find a computer, download the tracks, and add them to iTunes.

this app - you guys can do better. I know you can. Define what Bandcamp is and what it can do. And let it be that.

Great app, but...

2023-03-03

If it weren’t a this app app I’d give it a lower score. I love this app and have used Bandcamp as a method to access the music for a long time. However I have recently been experiencing strange audio glitches, regardless of if I am on data or wifi. These glitches include random skipping of audio like a scratched cd as well as the audio seemingly going out of sync with itself, and only when the screen is turned off. Once I turn on the screen the problem fixes itself, until the next time I turn off the screen.

Otherwise Bandcamp is very easy to use, and a fantastic way to find new artists. Rarely do I go looking around on the this app app and not find something to put on my wishlist.

That said, please fix these problems in the next update!

Great, but crashes

2023-04-01

I’ve been meaning to download this for many reasons, but never got the chance until recently. this app is fantastic in how you can directly support musicians and find music you can’t find elsewhere, but Bandcamp has a few problems that are hard for me to overlook: In particular, crashing issues.

I prefer listening to my music while my phone is off, but more often then not, the music starts out fine only for Bandcamp to suddenly crash and stop playing my music. It might work better if I kept my phone on while listening, but that’s a bit inconvenient for me personally. If the crashing issues are fixed up, though, then I don’t really have many complaints!

Needs Better Search Options

2023-05-03

Aside from not being able to make purchases from Bandcamp (which really, no big deal to just use the site for that), what I struggle to deal with is searching for new music, which I like to do often. The website allows for greater refinement of searches, whereas those options are lacking in Bandcamp . Namely, I don’t care what’s popular and best-selling; I’d like to see who’s releasing their first album, who’s experimenting, what are people creating as a means of mental survival (“art is a way of survival” -Yoko Ono). I would prefer to have more freedom to decide how search results are ordered for me. I realize I’m probably in the minority there. Just seems to be a disservice especially to new and experimental artists who aren’t popular enough to be at the top (or even on first pages) of results.

Also, would be nice to disable the red notification icon on the this app Weekly tab, or hide it altogether. Not all of us want it, and we all know that red is used to trigger our brains to feel a sense of urgency.

Other than those issues, I’m pleased with Bandcamp .

I have some ideas!

2023-06-03

Bandcamp just feels like the website for a shop. It isn’t easy to search for music unless you know their exact name. It doesn’t make it easy to really dive into a genre or find artists similar to artists you like.
I suggest having a way for people to search for local music. Make it easier to be a musician on this app. I have a profile as a musician and i cannot connect to fans, search for similar music, get news out there, have a listener profile that is affiliated with my band (at least i cannot figure out how to do that yet!) and I cannot connect with other bands and musicians on Bandcamp. Please help and please make it more than just a music store. Because it seems like it should be a community, yet i can’t figure out how to make it work that way... thanks

Fresh Music For Everyone

2023-07-05

This is the first app I’ve cared to review ever. For those of you looking for new music from underground, independent, or popular, whether your taste is hip-hop, rock, or electronic, this is Bandcamp for you. To me it’s great because there’s such an enormous and fresh selection, and it for the most part is free! Best selling artists are constantly changing, there’s always someone new to listen to.

The only reason I give four stars, is because I’d like to see more promotion of the lesser selling independent artists, which is hard to find. Also because, I add a lot of music to my wishlist on here, and it gets significantly harder to find. I just hope they end up organising that.

It is an amazing music app otherwise, highly recommended. Good job guys!

Nice but repeat goes off. Needs ability to dj/ put in daw

2023-08-05

I need to dj my tracks from Bandcamp thank you. But more then this, there is no support for horizontal viewing, would love to make playlists, would love for repeat all tracks to be standard setting, would love to see Siri Shortcuts. Digital is the future of buying physical things. I’d love to see uploads in artist app. Thank u for adding download option in Bandcamp recently. It’d be cool to play artist videos in Bandcamp. Everyone that listen w this and makes music is also a dj, so the ability to mix tracks would be exceptional, and to be able to add to other app instruments like AUM or Audiobus. This would greatly increase functionality and popularity.

SHUFFLE!?!?!?!??

2023-09-06

Honestly, I’ve spent so much money on this app. My entire life soundtrack is on there and I use this all day everyday. I absolutely LOVED the new update but, why… why on earth would we take out the shuffle all feature? There’s so many things in my collection, that being able to shuffle through all music helps me re-find past favorites… instead of building out an entire queue for like… a long drive for instance. That’s way too much effort!!! 4 stars until we get the shuffle all feature back :(

This is also my first review ever on Bandcamp Store and I wanna make sure you guys know that I love what you do.. you’ve made my life what it is today by giving me access to millions of independent artists! Music is huge to me

Awesome, could use some polishing

2023-10-08

I love Bandcamp because it allows me to support obscure artists, and allows me to broaden my collection and understanding of music. Aside from this, I feel like a few improvements could be done. The UI is a bit clunky, sometimes it scrolls all the way back to the top of the music feed, also I think accessing genres/sub-genres should be easier, maybe you could go to your profile and select the genre from your following list, or could have a separate icon for it. When you follow a lot of different genres your music feed tends to get a bit cluttered and it’s harder to seamlessly select what you feel like listening to, I feel like a grid system might be better? Overall happy with Bandcamp though I love using it.

Great app For Supporting Artists

2023-11-08

Pretty sweet deal. I can buy piles of music from this app and support the artists I like, plus access an abundance of music wherever I am without having to trade out Mp3s off of my iPhone 8 because of space issues. I can also listen to songs off my wish list as well, at the artist's discretion which is very cool.
The ability to be able to search all of this app for artists, songs and add to the wish list from Bandcamp is awesome and very convenient. Love the fact I can access my wish list now and be able to stream whatever songs I like instead of being limited to a featured track. Beyond the fact one cannot purchase from Bandcamp , I would say it does everything now I would normally have to do from the website. My only two big complaints are now it is mixing my suggested artists releases with the people I follow so I may have to ditch them because I don’t have all day searching for my artists. Also, isn’t it time for a real iPad app?? Other than those issues I like now getting messages from the artists about new releases or whatever.

Amazing... but one minor thing

2023-12-10

Frankly this app has changed my life in a non cliche way. It has allowed me to find music I enjoy and has allowed me to find my tastes outside of the mainstream. It’s also allowed me to appreciate older technologies and has given me huge admiration for the artists that make music on this app. The UI on my laptop is amazing and I love using it. But on the phone it’s a bit of a problem for me. Personally I wish there was a way to organize all of my music on my phone similar to how it can be organized on the computer. Because while it is only minor, scrolling through all of the music I have can be rather tedious and the filter options provided only do so much. But other than that small issue that is really minor, I love this app and can’t wait to see what other music I find.

Great App On A Smartphone For Playing Purchased Music

2024-01-10

I think there should be a way to search for artists and purchase music through Bandcamp on a smartphone, but you can always go to the website on a phone to do that. I would like for Bandcamp to have a repeat (one song, entire album) and a shuffle button on the player. It would also be nice to see the lyrics for a song while playing it if the artist uploaded them to the website. Then I think the player would be perfect.

Why?! Pushing you to buy too much which is causing bugs

2024-11-17

I loved Bandcamp, it is a great way to stream and listen to some lesser known songs and albums by my favorite artists. It was working great and the occasional request to buy or support was fine. But it has now gotten to the point when every song I click it reminds me and thats not even the part I mind, because it alerts me I have to click to song again and it gets into a loop and I cant even listen to my song. I would love to support and buy the album but I don't have much money. So... as soon as they fix this issue Bandcamp will be 5 stars again but at the moment I cant even use it. I would love to be able to use and enjoy Bandcamp again. Please help. Thanks

Great service, bad app

2024-11-17

Love BC and would like to make it my go-to place for buying and listening. Unfortunately, neither the mobile device or the desktop is geared to managing a large collection. BC claims to have some sorting features, but they are undiscoverable (by me, anyway). As a result, I’m stuck with scrolling through a 200+ album collection.

Worse, it is difficult to change a password from the mobile apps — the link never arrives or BC simply won’t allow a change. It would be one thing if Bandcamp stayed sync’d to the desktop, but it doesn’t—too often, it doesn’t recognize a password that I know is correct.

Finally, their support is poor: They may get back to you in a day or two, they may not. No chat, no ticket number, no phone support.

BC is a great, necessary service, but I can’t justifying buying more from them until they offer a UI that allows management of large collections and until I can reliably access Bandcamp .

Good but needs improvement in and outside the App

2024-11-17

It's good on my phone but lacks basic functionality like creating a playlist, doesn't allow me to make purchases either although I'm sure that's some silly Apple restriction.
I would give it more stars but I don't like that there's no iPad App so i'm forced to use the browser version which normally would not bother me, except that for some reason it freezes after a song ends and won't play the next one unless I stay put on the page. It's really annoying.
Since this app doesn't even has a basic forum for the fans that support it, this is the only place where I can vent my frustration.

Good, Could Be Better

2024-11-17

Love this app! However, Bandcamp has a few minor flaws that I would like to see fixed/updated in the next release.

The first issue is that sometimes songs won’t play. You open an album, touch the first song or play button, the song title flashes bold, unbolds, the next song bolds, and nothing plays. Sometimes by repeatedly tapping the song I can get it to play, but more often than not, I have to force close Bandcamp to get it working correctly.

The second is that hiding albums does not remove them from your collection to a hidden sub-group like on the website. This is very annoying as I have purchased entire catalogues from some labels and invariably a lot of titles are junk. I don't want to see them and I don't want to sift through them every time I use Bandcamp . Please fix this.

Otherwise, great app and outstanding service!

Support Artists not korporations

2024-11-17

If music is important to you, more than just radio background noise, think about supporting the artists as directly as possible. Streaming services (including CrAppel music and Twahtify) literally Pay artists close to nothing. Purchasing a $10 album on EyeToonz pays the artist about $0.99. this app pays artists 85% of digital sales and 90% of physical merchandise sales. If you can afford to rent movies and buy crap from Starducks, think about paying the artists you love so they can keep making what you like \,,/

Great app, too small for iPad

2024-11-17

Bandcamp is worth 5 stars all day. If you’re trying to manage a band or artist, make sure you download the other app made for that. The display is obviously sized for phones, so it gets scaled up on the iPad. All that means is you get black bars on either side of the display, and the keypad is strangely big. But it’s really not an issue, some people just might be put off by it.

If you want to listen to your this app collection, get Bandcamp! It makes it so easy. A+

Please add a customizable EQ thing thang!!!

2024-11-17

I’ve loved this app since its conception, but as i find myself connecting my phone to bluetooth speakers more and more in the modern day, I find myself less than satisfied with the sound quality of my Oontz Angle bluetooth speaker. It is the size of a beer can, so I need to be able to bump those juicy lows and mids to counter the trebley-ness of this awkward shaped piece of trash. Please grant my wish and you can have my first born child’s soul. Thanks! <3

JOHN FARLEY
2022-06-07

They’ve blocked me from the site. I can’t access my music. They are a complete scam. noncompliance no customer service. They are like cheese wiz in the worst way. They should be reported. One National Musicians Union unfair list. Bandcamp can just steal your music? Guess what?

David Scott Longstreth
2022-03-29

just a warning, I love bandcamp I was so glad to download the app on my android. I love the queue. However, I chrome cast the app to my TV and it burned the bandcamp logo on the screen. You only see it when the TV has a light enough back , still, I wish I had known. never happened with You Tube or any streaming app.



Is Bandcamp Safe? 🤗🙏


Yes. Bandcamp is very safe to use. This is based on our NLP (Natural language processing) analysis of over 33,612 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Bandcamp Is 84.6/100.


Is Bandcamp Legit? 💯


Yes. Bandcamp is a totally legit app. This conclusion was arrived at by running over 33,612 Bandcamp User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Bandcamp Is 100/100..


Is Bandcamp not working? 🚨


Bandcamp works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Bandcamp? Post a Review




Features

The Bandcamp app lets fans explore a vast catalog of music by artists from every corner of the globe, allows them to directly support artists by buying their merch (and wishlisting albums & tracks for purchase at a later time), and lets them instantly listen to the music they've purchased, online or offline.

Bandcamp is an online record store and music community where passionate fans connect with and directly support the artists they love.

  Customer Service/Support
Developer:
Bandcamp, Inc.

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