iSoft app not working? crashes or has problems?

iSoft Status

Last Updated on 2024-06-05 by KeyUp

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Common iSoft Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iSoft app on iOS and Android devices. Solve all iSoft app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

iSoft iPhone Issues and Solutions

iSoft iOS app crashes, not working, errors
iSoft iOS app network issues
iSoft on iOS has black/white screen

iSoft Android App Issues and Solutions

iSoft has errors/crashing/not working
iSoft server network connectivity issues
iSoft has black screen

iSoft iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever iSoft app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix iSoft app crashes or not working on Iphone (iOS):

Close and restart the iSoft app on iPhone
Update iSoft app to the Latest Version for iOS
Uninstall and reinstall iSoft iPhone app
Update your iPhone to the latest iOS version

Fix iSoft on iPhone unable to connect to server/internet connection issues::

To resolve iSoft network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix iSoft black/white screen (blank screen) on iPhone:

Follow the iSoft iOS app troubleshooting guide Here →

iSoft Android App Issues and Solutions

Fix iSoft not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent iSoft app issues:

Force Stop the iSoft App
1. On android, goto "Settings" » click iSoft app. » click "Force Stop".

Update iSoft to the latest version on PlayStore

Clear iSoft App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "iSoft app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch iSoft.

Fix iSoft unable to contact server/ iSoft internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click iSoft » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got iSoft » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch iSoft on android.

Solve iSoft black/white screens issue on Android:

Follow the iSoft android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at KeyUp, developers of iSoft.

Verified email ✔✔

E-Mail: [email protected]

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Developer: Google LLC

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