Contact iThermonitor Support
Company Name: Raiing Medical Company
About: The most exciting update of iThermonitor app ever! Besides the brand-new user
interface, the Temperature Analysis shows the highest temperature and the
duration of fever for each episode. The Temperature Trend Chart combines
temperature chart and fever related events, enabling the doctor to understand
your child’s fever progression in a more informed way.
iThermonitor Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: support@raiing.com
Verified email ✔✔
E-Mail: support@raiing.com
Website: 🌍 Visit iThermonitor Website
Privacy Policy: http://en.raiing.com/?page_id=29
Developer: Raiing Medical Company
Privacy & Terms:
3 Most reported problems 😔💔
Accurate temps?!?
by Netty2424
The idea of this is phenomenal. But putting an idea into practice is another thing.
Using 3 thermometers to just get an accurate baseline temp against this one and it's a full 2 degrees less than the other two thermometers. Concerning and disappointing at the same time. We've decided to just add 2 degrees to what it's reading and will be looking for a better option tomorrow.
Horrible
by Mrsloft
This app never stays connected. I have to manually refresh the app to see what my child's temp has been running. You would think for as much as I spent on it that it would work. It would be great to get alerts and not just refresh and see your baby's temp was really high through the night.
Accurate but connection issues render it useless
by Maber
I get that it needs a buffer connection. It’s a small device powered by a battery. So I keep an iPad in the room so that the device can stay connected. We are supposed to be able to mirror the temperature on our phones. However, this doesn’t happen. You can log in and be on the right profile but it doesn’t matter. There is no button to make the app check to see if a device is connected, so there is no way to get the remote device to mirror the data being uploaded to the app. This issue isn’t even covered in any FAQs or manual, it just says the remote apps will mirror data. Nothing about what to do if it doesn’t. I really really wanted this to work, but for now it’s just a regular thermometer.
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