Contact iThermonitor Support
Company Name: Raiing Medical Company
About: The most exciting update of iThermonitor app ever! Besides the brand-new user
interface, the Temperature Analysis shows the highest temperature and the
duration of fever for each episode. The Temperature Trend Chart combines
temperature chart and fever related events, enabling the doctor to understand
your child’s fever progression in a more informed way.
iThermonitor Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with iThermonitor. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact iThermonitor. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: support@raiing.com
Verified email ✔✔
E-Mail: support@raiing.com
Website: 🌍 Visit iThermonitor Website
Privacy Policy: http://en.raiing.com/?page_id=29
Developer: Raiing Medical Company
Privacy & Terms:
https://www.facebook.com/pages/iThermonitor/282296251955418
Read 3 Customer Service Reviews 😭😔💔
Accurate but connection issues render it useless
by Maber
I get that it needs a buffer connection. It’s a small device powered by a battery. So I keep an iPad in the room so that the device can stay connected. We are supposed to be able to mirror the temperature on our phones. However, this doesn’t happen. You can log in and be on the right profile but it doesn’t matter. There is no button to make the app check to see if a device is connected, so there is no way to get the remote device to mirror the data being uploaded to the app. This issue isn’t even covered in any FAQs or manual, it just says the remote apps will mirror data. Nothing about what to do if it doesn’t. I really really wanted this to work, but for now it’s just a regular thermometer.
Not accurate and falls off
by Bobflstn
The temperature reading is about 2 degrees too low. It is also very dependent upon where it is placed so there is a variance of as much as a degree based upon placement. As others have said, the patch barely holds it on and it will fall off after a few hours which makes the historical trend useless. In addition to the physical problems, the app is buggy and the help text is often wrong.
I like the idea of this device but it is not well designed nor well implemented.
Accessibility
by Daredevil0551
I guess people who are blind or visually impaired don’t have a body temperature. I guess we do not get sick at all. Because this app has no accessibility in it whatsoever. Voiceover does not work with this app. Of course I get this app zero stars if I could it may be great for the side of world. It is poorly made for the blind world. I know we’re garbage. Nobody gives a second thought about people like us.
Have a Problem with iThermonitor? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of iThermonitor to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a iThermonitor customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using iThermonitor.
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