Contact Aetna Better Health Support
Company Name: Aetna Life Insurance Company
About: Aetna Better Health is an easy app for Medicaid members of Aetna Better Health
to access their health care information and services.
As an Aetna Better
Health Medicaid member, you may use the app to:
• Find or change your
provider
• View your medical and prescription claims
• View your
current medications
o View your benefits
o Set up a new
account which may be used for both mobile and we.
Aetna Better Health Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: mobiledevelopment@aetna.com
Website: 🌍 Visit Aetna Better Health Website
Privacy Policy: http://aetnabetterhealth.com/legal
Developer: Aetna Inc
3 Most reported problems 😔💔
Completely Worthless App
by Shadowynn96
This has probably been the biggest disappointment that I have ever had from an app on the Apple store. I looked forward to this app before Aetna took over Illinicare. The app does not work at all. Every single search for physicians turns up a result of no results found. The only way to find any physician, medical group, or any other medical service is to go to the website. In the Iphone app the application will not even open. In the Ipad app, the app does not function at all. The search and other functions are not working correctly. Unable to change providers in the app or make other changes. If I could I would give it a zero stars but that is not possible.
Not an error: USELESS
by Wish2haveDifINS.
Error error error.... that’s it. I created/registered and that’s all I was able to do without getting an error message every time I try to click member services or find provider etc. I see this has been an issue for a long time based on other reviews that I didn’t even think about reading beforehand, since it’s not the type of app where you’re trying to find the best one, it’s literally your only option! And yes, I know the difference between regular Aetna & Aetna better health, so I am using (error; failing) the correct app. Why have an app that doesn’t work?
Don’t download - not useable
by AmC885
I unfortunately did not read the reviews and downloaded this app. I was excited to get organized and have everything at my finger tips. I was able to register and create a login. THATs IT! I tried to log in and received a error message. I patiently waited thinking it was a issue that would be resolved quickly and tried again. Still nothing. I finally went back to read the reviews and sure enough the same issue was reported back in November. It’s now January and it’s still not working.
Have a Problem with Aetna Better Health - Medicaid? Report Issue
Why should I report an Issue with Aetna Better Health - Medicaid?
- Pulling issues faced by users like you is a good way to draw attention of Aetna Better Health - Medicaid to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Aetna Better Health - Medicaid customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Aetna Better Health - Medicaid.
