Compass Reviews

No matter the search terms, and despite only searching for active listings, every sold property appears in searches. So hundreds of sold properties clog up the search and often just completely crash Compass . The only way to make it work is to DEselect everything in the Listing Status section. It will still show all the sold properties but you can limit it to the last 7 days. But it still shows under contract listings. So if you just want to see regular active listings you are out of luck.

Compass is clunky and glitchy as hell. Every day it makes sign in to access info our realtor shares which is bananas because it has no financial info on it so why would I need to be that secure? Every. Single. Day. it makes me resign in. My iPhone and app software are both up to date.

When using Compass it’s also slow to respond and sometimes locks up so I have to close out and restart Compass to just look at pictures of properties. Compass makes the house browsing process so much more frustrating than it should and I’m super disappointed about this experience.

I only downloaded Compass because I couldn’t view the collection that my agent shared with me. The website was just blank on that page. Luckily, I was able to view the collection through Compass . That’s basically all I can do.

The search page is awful. You can enter a full address and it won’t even show you a map of where the address is. Search only works if you enter a listing that is listed, because of this, you can’t even search the neighborhood for available listings.

This next one is probably the most annoying issue with Compass . You cannot use map view I’m collections. You can only see the list view. If you try to use the map, it hovers above New Brunswick. If you move the map to the correct city, your saved listings are not on the map.

Note: if you mark a listing as “not until interested”, you can’t add it back to your collection. You can find it and it’s still marked as saved. If you un-save and re-save, it still doesn’t populate in your collection.

Basically, Compass is useless for anything besides viewing and making comments on listings that your agent adds to your shared collection. Trying to add listings to the collection on your own is basically impossible unless you find the address on another website and sometimes Compass will take you to it.

Calling all Individualists, greedmongers, bottom liners,... if you’re interested in maximizing profits at the expense of human relationships, if you’re out for what you can get regardless of someone else’s story, and if you don’t believe connection and relationships matter in business, then go with this app. They are about what you can get regardless of who’s on the other side of the transaction. Sound familiar these days? They will ask you to NOT read even one letter written and submitted by prospective buyers with their offer— not to bother taking the time to learn about who might be living in the space you called home, not to think about their story when making a decision. The “human element” has been removed because people’s personal story shouldn’t matter, right?

This review is about the this app Real Estate approach across all markets.

A few weeks ago, when I’d get a notification or email from Compass I could tap on the banner or notification or the link in the email and it would take me directly to the home I was getting a notification about. But in the last two updates that’s gone away, and if you tap a notification, you can’t retrieve it so u less you can memorize the address in the split second it shows or and re-type it in the search box when Compass opens, you’re out of luck. Same for email links... tap a link to a house and it just takes you to Compass , not the actual page of the home you’re interested in.

Please fix this. I’ve gone back to Redfin instead since the this app app hasn’t been working.

The most irritating part of Compass is that you can’t input your expected down payment or interest rate and have Compass remember it. Other real estate apps do this and it doesn’t seem that hard that’s the “dumb” part of this review. The photo slider is funky, it does slide smoothly from photo to photo, often requiring multiple swipes to move from one photo to another. Another irritating feature of Compass is that you often have to tap “comments” rather than the main tile to expand and view a property. Why can’t I just tap the big tile? Why make me take an extra step to get where I want to be?

For communication with a this app agent it works, but I suspect that depends a lot on your agent. Compass gets the job done, but if I weren’t working with a this app agent I would have ditched it. It’s too clunky and dumb.

I made an appointment with this app for apartment viewings in the city and was told I would receive location details the morning of our appointment. It was already half an hour before the appointment time and I still was not told where I should go. They had nothing planned and I had to wait around for almost an hour because they changed brokers on me last minute. Complete waste of my time after having travelled 1.5 hours to meet with a broker

I downloaded Compass to see if I could get a snappier/better experience on mobile. Compass doesn’t give you that.

The map is slow - panning around and waiting for results to populate could be faster. Menus and such are slow to respond. And sometimes full-sized photos won’t render if you decide to open one.

For being a technology-focused real estate company, I would have expected their app to be better than others. Looks like I’ll be sticking to the mobile web experience for now.

I appreciate this app’s attention to design, however it would be great if their attention to detail was as strong. The fact that I can’t use Compass in landscape orientation on my ipad tends to keep me from using it and instead I just resort to browsing Zwillow. Regardless of your aesthetic, simple friction like this will keep many people from using your service.

Been using for 4 months. Nice interface, good potential, not there yet. Often frustrating.

Notifications don’t work properly like other apps. When notification for a new property displays, when you click on it it only takes you to Compass and does not take to to the relevant page for the property, which means then you have to scroll through all of your searches to see where the new listing is (and this can often be laggy, so the new listing may not even show up right away when you scroll to it.

This is especially important when your agent writes to you about a specific property and you click on the notification to read the message. Doesn’t take you to the page.

Once you click on a notification, it disappears from your notifications, unlike every other app. So when you can’t find where the notification was supposed to take you and you go back to read which listing it pertained to, it’s gone.

Sometimes when you add listing to your collections,. They don’t update.

Yesterday when I added comments to a property for my agent to read, they did not appear in Compass , but an email message was sent saying there was a new comment.

Many bugs. Keep improving please.

I generally like the this app website, but Compass does not deliver the same user experience. On iPad, the application does not work in landscape mode, which means they are using the same user interface from the iPhone app, versus taking advantage of the additional features and screen space available in iPad. It would also be great if there were more search features available, like architectural style, school ratings, etc.

We recently started using this app through our new agent. It’s a really great way to share properties including notes about each one and overall have everything at your fingertips when using an agent during your housing search or just browsing. Luckily for us our agent has kept us up to date every step of the way - even at 10pm some nights! - and Compass has been an indispensable tool for how we’re able to communicate with everyone involved in the search. However Compass isn’t perfect. I’ve experienced multiple crashes while using it, but what would be incredibly useful is when you receive an update or message about a property a feature on the Workshop or Collections page that links you directly with the notification itself. The only way you’re able to view the message is by clicking the push notification or link via email and, once in Compass , then scrolling to that particular property and looking for the yellow dot that indicates a message is waiting. If you’re like me and have more than 10+ properties that you’re eyeing this becomes pretty cumbersome. Also, it’d be nice to edit the order of the saved properties in your Collections however you’d like, either by ultimate favorites, notification waiting, last viewed, etc.. I’m hoping there will be an update with the this app app soon but in the meantime it’s been very useful despite the roundabout way to view and read your notifications.

Compass is great for communicating with your agent. I’d recommend the option of just being able to tap again the star icon to unfavorite one, in case you did it by accident, without having to tap not interested.

Also, Compass log me out multiple times a day and I have to login over and over. Maybe also have the login info ( email and password ) in one screen, so the auto fill works also for the email ( for some reason right now o have to manually write my email and then auto fill works on the next screen)

The this app app gives me all the tools I need to collaborate with my buyers and to provide market insights to my sellers. From tracking transactions, initiating marketing, creating a listing, conducting a live stream showing or open house, to performing a home search… it’s all there.

Forget “Bluefin” and “Pillow”, seriously! I got introduced to this app a few months back and it’s easily the best app on the market today. The map feature and ease of use is so great. They have a “this app Coming Soon” feature that allows their agents to post upcoming listings so now I get to see them before you!! Get on board, it’s the best kept secret that won’t be a secret for long.

Great app. Though, it’s difficult to go back and find our comments for a specific house that we added in our collection. It would be nice to be able to easily find our comments/conversations we have with our realtor after simply clicking on a house that we added to our collection.

There are so many people here already! Traffic is terrible. People are rude. Everybody wants right of way and don’t care for the other persons rights I have been here for 6 months and still don’t feel safe to drive on local roads much less freeways. I have not seen one policeman since I’ve been here. Even had a fire truck blasting his siren right in back of me and traffic was bumper to bumper I needed a helicopter blade to get out of his way. I was in tears when I got to my doctors office. I don’t like it here Too many people.

Huge fan of this app and everything that they’re doing. A lot like Redfin or Zillow, but better looking features in Compass and with better people involved in the company from what I can tell. Been very impressed by Robert Reffkin anytime he’s on CNBC. Smart guy. In our market here in Chicago, this app seems to have taken over the market out of nowhere. My wife looks at real estate everyday, and is always on this app searching for places. The Coming Soon places are cool - only available on their site and their app I guess. Haven’t tried the private exclusives yet - I believe if you work with one of their agents you can see hidden properties that no one else can see? Also had a friend do this app Concierge to fix their place up for free before they sold. They got more money on their place and did really well. Really happy with it from what they said. A few bugs I’ve noticed in Compass , but not bad. Last update fixed a lot. Way better than Zillow, and I like better than Redfin too. Thanks guys keep up the good work!

Have been using Compass recently as I’m planning a move to a different city, where this app has a presence. At first, the search functionality felt a bit limited, especially when compared to more established apps like Zillow. However, I quickly noticed that updates were being launched consistently and has made the overall user interface of Compass much easier to use and navigate. The listings on this app are plentiful, with some of them being exclusive to this app before it shows up on other apps and websites. I plan on using Compass and a this app agent when it comes time for me to move.

Compass is the best portal and only way to see all the homes for sale. this app has coming soon listings that can not be found anywhere else online.. why use anything else when this app is providing all on and off market homes. 5 stars!

Very buggy app. I am using an iPhone 6 iOS 11.4.1 and do not exaggerate when I say it crashes every time I use it. My only work around is to delete Compass from my phone, download it again, and use it for the 10-15 min I have before it crashes again. Frustrating because I can see how useful it could be to interact with my realtor with the tool...if it actually worked.

Notifications are almost unusable if you’re working with an agent and a collection. They neither go to the chat (“discussion”) nor the house comment in a Collection. You have to navigate to the collection and look for a tiny red dot to see a change.

Collections are great, however, and the design UI is clean. I like sharing with a spouse and an agent.

love Compass - just wish there was a way to search for keywords like “guest house” within Compass ...i know that’s possible on the website.

also, have had a bug for the last few weeks where when i look at photos in landscape mode it isn’t centered correctly and i can’t see most of the picture. i’m on an iphone x

any help is much appreciated!

Clair Hoyt is the BEST! We were immediately blown away with her friendliness and customer service. She's a very kind person and very helpful. Not to mention she's great at what she does. She coordinated everything we needed before visiting Boston in order to buy a place and move. She even picked us up at the airport so we could immediately go look at the string of places that we were interested in. We found a great place that we were happy with. Even after everything was said and done, she checked in with us to make sure we were still happy, or if we needed services for moving to our new home. She's thoughtful and thorough with her work. She is a pleasure to work with and made looking for a place to live in a completely new place EASY. We highly recommend her specifically, but also believe in the company she works for, this app. What a user friendly website/app! It made everything smooth and easy to evaluate the places we were looking at. We could easily sort by price, location, and qualifications we were looking for in a place. We loved that Clair had access to our collections so that she could see our comments, talk to us, know what we were looking for, and she could recommend new places. It made our search easy to look at places that our realtor already scouted out for us. Overall, 5 stars for Clair, this app and our overall experience.

You can save searches and comment together on everything so easily. My clients are easily finding the right properties fast, and our touring itinerary is so organized that all the headaches of a typical home search are omitted from the usual process. Bravo this app 👏🏼

I love being able to organize properties in one place along with the ability to share firsthand experience via comments for each specific property.

Compass is a game changer for searching, saving and collaborating in the world of real estate. Finding the homes I want to save and view in real time and on my own time. Exciting tool and easy to use.

COLLECTIONS is a game changer. My wife and I can streamline our searches together by sharing comments and updates. It’s all under one roof in real time. Plus there’s a built in MARKETS app that shows real-time market data. Love it!