Are you having issues? Select the issue you are having below and provide feedback to Disney Frozen Free Fall Game.
• Glitches with future updates
• Long scrolling to reach levels
• No additional directions, hints, or assistance
• Becoming like other match-3 games
• Cannot earn ice picks through daily log in
In this frozen free fall game because of the vip I cant continue playing the game please fix this as soon as possible
Since last week it said celebrate with Elsa in Arendelle plaza I click on that and it says Get lots of magical rewards and exclusive items for your plaza and when I click that it says here is your first reward and it won’t let me click so I can’t play, it’s driving me mad!! Please help asap!!
I have been playing Frozen Free Fall since 2019. Recently, the stopped opening on my android phone, so I did the recommended 4 steps and once reinstalled it seemed to work okay. Unfortunately that was short lived so I installed it on my new iPad and after a couple of days the same thing is happening again. Please can you advise?
the app won't load completely. It says to 'download the latest version to keep playing' but nothing happens when that is clicked.
Stuck on arendelle plaza reward. Won’t give me my reward or let me play game
Δεν λειτουργεί σταματάει στο downloaded new items
On load, once I press play, a screen comes up saying “Wow, you have become a a free fall VIP. - continue playing to earn more VIP rewards.” When I press continue nothing happens, I am unable to get back to the screen to select the level I was at. (I think it was level 1089.) As soon as the screen where I should be able to select my level comes up, it is replaced with the one tell me I have become a VIP. I am unable to play the game as it just freezes on this screen and does not allow me to continue. Please advise.
Issues have arisen with Frozen game. It states I am a VIP but can’t open game up. This has only happened today. Is this a virus.
Since yesterday, I’ve been unable to play. On the screen where it says “you’ve become a VIP” the CONTINUE button is frozen. I’ve gone through everything on my end to correct it. Please fix it! Thanks! Love the game!
VIP not working
Got the VIP award thingy....now can't go any further...Frozen is frozen. Rebooted numerous times, no luck. Please fix ASAP please :)
Frozen is frozen. The continue button does not work on the VIP screen.
VIP congratulations screen will not let me continue
Game stuck on VIP screen. The continue button in not working. No way to leave the screen.
Received VIP status and continue button does not work. Reboot and no luck. I also just received 15mins of boosters and 45mins of extra life.
Got to the screen that said I’m a VIP and when I press continue it won’t do anything. It’s frozen can you please HELP!!!
Got to the screen that said I’m a VIP and when I press continue it doesn’t do any thing. I’ve try everything and it still doesn’t work. Please HELP!!!!
Got to the screen that says I’m a VIP but won’t let me press continue. Have restarted my iPad still same issue.
Got to the screen where I became a VIP and it will not let me press continue. I get out of the app try again and it’s the same thing it gets frozen.
Not working
Every time I try to get into Arendelle Plaza, I am booted right out of the game. It has been this way for months. I have 200 items to be loaded but I can’t get in to play it. Everything else seems fine with the Frozen Free Fall game. I can play regular levels but absolutely nothing in Arendelle Plaza. I play this game on my Apple iPad. I would appreciate if you can tell me how to fix this problem. Thanks!
Free Fall screen is black. I can’t open the app and don’t want to lose the 1789 games I’ve played
Complete guide to troubleshoot Disney Frozen Free Fall Game app on iOS and Android devices. Solve all Disney Frozen Free Fall Game app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jam City, Inc., developers of Disney Frozen Free Fall Game.
Join Anna, Elsa, Olaf and more of your favorite characters on a puzzle journey to slide and match-3 hundreds of icy puzzles for FREE! BRING YOUR OWN ARENDELLE TO LIFE - Earn coins & rewards by completing puzzles to decorate and customize your own Plaza in Arendelle with shops, fountains, carts, and more! iCLOUD SUPPORT-Sync your game progress across multiple Apple devices through iCloud! EXCITING MATCH-3 PUZZLE GAMEPLAY – Slide beautiful and colorful ice crystals to match 3 or more gems, and test your matching skills with extra challenging objectives! Play 1,000+ exciting levels in Disney’s amazing puzzle game, Frozen Free Fall! UNLOCK YOUR FAVORITE CHARACTERS – Follow the story and play with even more characters like Anna, Elsa, Olaf, Kristoff, Sven, Hans, and more! Get ready for an epic puzzle matching adventure in the Kingdom of Arendelle, inspired by Disney’s Frozen movie! UNIQUE POWER-UPS SPECIALLY DESIGNED FOR EACH CHARACTER – Use Anna’s torch to burn up an entire row of crystals, or Elsa’s glacier power-up to make all of the same color crystals magically disappear! Enjoy playing puzzle games along with Olaf the snowman and other Disney characters! Unlock MORE seasonal puzzles and game modes as you explore the land with our new updates! Try Hans’ sword to slash right through the crystals, and explore many more cool power-ups! This game contains in-app purchases. We respect your wishes regarding your Privacy. You can exercise control and choice by resetting your Advertising Identifier in your device’s Privacy Settings.