DealerCenter Reviews

I’ve had the this app software for sometime now. I will admit, before the updates DealerCenter was rather slow and lagged a lot. With the new application updates, improved the overall performance. The customer service is amazing! I enjoy talking to Daniel my this app representative. If I have any questions even about the little things, he is on it. With a lot of these dealer software systems you don’t get that great customer service. Not to mention, I can call and text customers through DealerCenter versus writing everything down and giving my number out to several customers. We recently added Buy here pay here feature to this app. While buy here pay here is quite an investment, Juvenal my BHPH rep made me feel comfortable with using all that this app has to offer with this feature. In the Florida area, there are lots of dealership that’s offer the buy here pay here service, this app has a software called Datalinks. Y’all, let me tell you it only cost 25 dollars a month to report to the credit bureau. With this feature it sets us apart from other dealerships in the area. DealerCenter all in one! I highly recommend you guys invest in the this app app you won’t regret it!

My name is Asiem Abady.
Owner of Street Cars Inc . I definitely give Dealer Center 5 stars. I’ve been selling used cars since I was 14 years old. My father had a car dealership and I grew up there. Over the past 18 years I have had the privilege of using many different dms’s and crm’s. Dealer Center is user friendly, they give you the ability to manage your entire dealership on one platform. Their customer service is top rated. They always get back to me ASAP with all my requests. Their AutoCheck feature on our homepage is an awesome tool to help show transparency to our customers about what we are selling as well as my lifeline buying cars from auction. I won’t buy a car until I see the AutoCheck report first. Their staff is super friendly. Bryan is my dealer center rep and Rina is my AutoCheck rep. Both of them make running my dealership super easy and I would definitely recommend Dealer Center to all dealerships.

The software and mobile app is great. Dealer Center offers multiple functions for your everyday dealership management, however it becomes a plus when you have great customer service like the one Desiree provided for me. I own a dealership in New Jersey and she walked me through the whole program I chose. Desiree actually walked me through the steps while I had a customer purchasing a car just to make sure I was using the software correctly. Lasted 2 hours and 45 minutes answering my multiple questions and was very patient. Thank you Desiree, you went above and beyond, if this is not customer service I don’t know what is, and honestly speaking, if you didn’t teach me so thorough the way you did, I don’t think I would have stayed too long because I wouldn’t be able to train myself ! Thanks again! Dealer Center management good choice of a rep!

It’s been about a year now since we’ve started using Dealer Center. There has been times where I’ve needed some help navigating through some things but thanks to my Account Representative Juliette Bai she has always shown me how to operate and navigate through Dealer Center. She always answer all my questions and she is very thorough with the training and making sure I’m knowledgeable. Dealer Center has a lot to offer especially there customer service. In my opinion customer is everything when it come time to spend your money. Just want to shout to my Rep Juliette Bai your the best!!! Thanks for all of your willingness to help.

Dealer center has helped get my new dealership up and running much faster and efficient than I expected! I am very happy with the great hands on support I have received from the dealer center team. When ever I have a question dealer center is quick and extremely helpful. I purchased the DMs, online ad post, CRM, Kelly bluebook and dealer website. These services all helped make by business better and my live easier in their own ways. The dealer website truly helps set all apart with its impressive design lay out. I have tried multiple DMS services in the past and hands down I recommend this app all the way.

I recently subscribed to this app for my Auto Dealership to help with the daily tasks. My rep Juliette is an awesome and very helpful! Understanding that a learning curve would be needed, Juliette was very polite and helpful with all the training and set up while also providing amazing customer service. No matter when I would call, she would take the time to help me with any questions I would have. Dealer Center is very organized and easy to use but is also great tool for the success of my business and helping in its expansions. If you are wanting a top notch service with an awesome rep, I highly recommend Juliette and this app!

Overall DealerCenter is quite a bit better than it used to be finding outgoing/Incoming texts or emails is still a little convoluted. Seems there are a lot of steps. I would like to see admins just select a salesperson and see ALL of their customers in a lot less steps. I also would like to see notifications for new leads or credit apps received. My notifications are turned on, but I am not seeing anything. I have one specific person to whom I set all incoming leads, but I am not getting notified when a new lead hits.

Definitely needs Touch ID AND iPhone X support and FaceID.

Overall a much improved app, I just feel there are several things that can be accomplished with fewer steps.

Wow, what can I say. We are a buy here pay here dealership that was using saleslifter pro by Genesis. this app is total improvement over what we had. It brought us into the modern age. The mobile app especially with the ability to log in cars, log in customers and answer leads all from your phone. Not too mention the ability to blue book and do vehicle history reports from DealerCenter as well. Only been using this app for a month now but wow, I can already see the impact it’s having on our dealership. Thanks Brandon and crew for all your help.

Victor has been my go to for everything and anything I have needed help with when it comes to Dealer Center. I appreciate his patience he has had with me being new to all of this. He has assisted and troubleshoot with me over the phone & computer. Walked me through step by step to teach me the software. He’s great about calling to check in and follow up to see if we need anything and is always prompt on returning our calls when we catch his voicemail. Having him as our rep has put me at ease since I know he’s always there when we need him. Love knowing his just a phone call away! :)

DealerCenter is my mobile dealer companion. It’s great when you are on the road or away from my desk, looking at vehicles, checking VINs entering appraisals, etc. it’s also great for entering and managing contacts on the road and looking at inventory. In many ways, I use DealerCenter more than the main desktop site because it’s always with me. if you use Dealer Center, DealerCenter is an necessary and tool for managing your dealership and it’s inventory on the road or when you are way from your desk.

Eric Shropshire
Quadrant Motors
Chicago

My dealer center Rep Marlen Lopez has done a phenomal job with helping me set up my day to day “Money Maker” software. Dealer Center is that one software every dealership ever ask for. All the integrations you can think of, they have it. From Auctions, to evaluating vehicles, they connect with So many different financing companies. This system is really built to help my business grow and maximize my profits. I am grateful to have Marlen with some much Auto Industry knowledge. Recommend this software to any Dealer including Franchise. Keep rocking this app.

The people that work at this app are amazing! Their customer service is outstanding! One thing I wish the mobile app had was the ability to mark things competed like the website. Such as spoke to prospect, sold, etc. Also when you click the text messages that come through you have to refresh the messages to see the new ones. It will still show old messages as unread in DealerCenter for some reason. Other than that it is great!

DealerCenter is easy to use and offers all the desk top capabilities in the palm of your hand. We had some suggestions/issues when we first started using DealerCenter and they were handled quickly without issue. Compared to the other more expensive options out there DealerCenter/platform is way better for a much better price. The customer service is also tremendous. I even had an employee call me on their day off to address concerns that I had. Nobody does that. Thanks!

Gold Pride Auto is a small independent used car lot. Dealer Center is able to give us state of the art solutions at a price we can afford. I am so pleased with the support we have received during our migration. My account exec Brandon Chun has been attentive and anticipated my needs so well. I love not being tied to my desktop when handling deals/calls. I would definitely recommend this software to any dealership regardless of size. ~Michelle Prose

I’ve been a dealer for 5 years and I have tried many other dealer management software, but none of them come close to this app. It’s so easy to upload my cars and pictures for them and with the help of Bryan he showed me everything I needed to know on how to use DealerCenter he was a great help. I 100% believe that if you’re a dealer and you’re debating on which DMS to get than I’ll help and say go with this app you won’t regret it.

I had an online training session with Juliette. She was extremely helpful and very patient! She was willing to answer all my questions and make sure I understood them. I downloaded the iPhone app to which Juliette walked me through. I am very impressed with the VIN scan feature as well as the ability to scan drivers licenses. I believe Dealer Center, with all they offer, is a great fit for me. And an exceptional value as well. Thank you

I absolutely love DealerCenter. It has all of my car buying needs at my fingertips. The scanner is very fast and gives the auction results as well as the retail markets. Our rep Maryann Iglesias is absolutely amazing and one the nicest that I have ever encountered. She is very knowledgeable with all of the products and is very responsive when called upon. I absolutely recommend Dealer Center to everyone that needs to simplify their car buying experience!

The mobile app is constantly updated and integrating the desk top version of this app for easy access. The text messaging from DC is is much more convenient and has a overall better interface on DealerCenter as opposed to the desktop. My rep Brandon Chun pointed that out to me and is consistently a big help when it comes to bringing different features to my attention for the most optimal use of this app as well as the this app app

WALTHER OBANDO is an outstanding REP who goes above and beyond! Dealer Center is our hub for our car sales business. Walther is always polite, helpful and ready to help us with our Inventory, deals, website and lenders. No matter how complicated of a situation he attacks head on with smooth outcomes. We are glad we chose DC over Frazer for our business needs. We are happy to have Walther as our rep. His customer service is something you don’t come across often. Cheers to DC!!!!
Karyn & Tim-FLORIDA CAR BROKERS

My rep Nina Quintanilla is great . She has taken her time to explain the product to me and answered everything I have asked her . She has gone above and beyond to set me up and make the transition from the outdated system of Wayne Reeves to the Mercedes of dealer software. This system is going to make our dealership run more efficient and free up time for us to do more things . I glad we are making the jump and Nina is helping it all transition smoothly.

With any new software... especially when it’s unfamiliar it can be scary. I love how this app has offered free trail with all the bells and whistles. Customer support has been amazing. Every Rep I have encountered Cece, Juvenal, Dennis have all been so supportive and patient. You’d think I had been a long time customer bringing them massive revenue the way they’ve treated us. Software is easy to understand, user friendly, and anything you need they are open to make changes. 5 Stars!