Azure In app not working? crashes or has problems?

Azure In Status

Last Updated on 2024-07-23 by Microsoft Corporation

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Summary of Azure In Problems 😠👌🔥

- AIP not available as an option in iOS mail client to open encrypted messages

- Broken file association on iOS15

- Issues opening encrypted PPTX files

- Can't open rpmsg files on Windows PC

- Frustrating and difficult to use

- Confidential medical files cannot be accessed

- Requires signing in multiple times

- Windows Azure RMS does not work

- Saving only to personal SkyDrive but asks for organization account

- App won't continue past initial email screen

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Common Azure In Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Azure In app on iOS and Android devices. Solve all Azure In app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Azure In iPhone Issues and Solutions

Azure In iOS app crashes, not working, errors
Azure In iOS app network issues
Azure In on iOS has black/white screen

Azure In Android App Issues and Solutions

Azure In has errors/crashing/not working
Azure In server network connectivity issues
Azure In has black screen

Azure In iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Azure In app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Azure In app crashes or not working on Iphone (iOS):

Close and restart the Azure In app on iPhone
Update Azure In app to the Latest Version for iOS
Uninstall and reinstall Azure In iPhone app
Update your iPhone to the latest iOS version

Fix Azure In on iPhone unable to connect to server/internet connection issues::

To resolve Azure In network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Azure In black/white screen (blank screen) on iPhone:

Follow the Azure In iOS app troubleshooting guide Here →

Azure In Android App Issues and Solutions

Fix Azure In not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Azure In app issues:

Force Stop the Azure In App
1. On android, goto "Settings" » click Azure In app. » click "Force Stop".

Update Azure In to the latest version on PlayStore

Clear Azure In App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Azure In app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Azure In.

Fix Azure In unable to contact server/ Azure In internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Azure In » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Azure In » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Azure In on android.

Solve Azure In black/white screens issue on Android:

Follow the Azure In android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Microsoft Corporation, developers of Azure In.

Verified email ✔✔

E-Mail: AIPAndroidApp@microsoft.com

Website: 🌍 Visit Azure Information Protection Website

Privacy Policy: http://go.microsoft.com/fwlink/?LinkId=317563

Developer: Microsoft Corporation

About this app

NOTE: You need to have an Office 365 account to use Microsoft Azure Information Protection viewer application. You can view protected files (Rights protected email messages, PDF files, pictures, text files, and any other file format that is protected as a . pfile) that others have shared with you. You can sign up for a free account by using the Azure Information Protection page. Azure Information Protection app enables you to securely collaborate with others. IT administrators can also deploy and manage AzureIn for devices that are enrolled by Intune. You cannot use Microsoft Account (Live, Hotmail or Outlook. com) account to sign in.