LOT Polish Airlines Reviews

The latest update of LOTPolishAirlines prevents it even from loading. LOTPolishAirlines is stuck on the start page and won’t go forward. Even before that, when I could use LOTPolishAirlines , the functionality was very limited. You could not effectively change your flight or select seats. You had do call them, and LOT would charge you $46 for just taking your call + any change fees. They said you I should have used their app or site to modify my flight but when I told them that LOTPolishAirlines / site functionality was broken, they verified it and waived the fee. LOT is a cheap service, and I don’t mean “inexpensive”. Buggy, outdated, low budget without any regard for their customers. Very disappointed.

Download LOTPolishAirlines to have my travel info easier. Whatever has happened with LOTPolishAirlines. I can no longer load my reservations or manage my booking. LOTPolishAirlines takes ages to load and when it finally does it’s useless. It won’t find my bookings so I end up having to use the main LOT website which works fine. LOTPolishAirlines needs a major update

LOTPolishAirlines will not perform well.
Finding bookings is manual entry of reservation.
Most content is from embedded web pages & will often show not available or permission error and restrictions.

Much hope and promise… but not yet delivered.

Does anybody test LOTPolishAirlines when you release them useless on my iPhone can’t even get past the first screen to pick a currency.

I end up booking it on my computer try to cancel two legs on my flight and of course they don’t let me Don’t use this airline fly Lufthansa or anything else avoid avoid avoid

LOTPolishAirlines is buggy. It did not take in the country of passport issuance despite several attempts. Had to complete the check in online. Moreover, the first flight leg LAX to WAW boarding pass would not go into Apple Wallet while the second flight pass did go in. Go, figure out.
Lastly, does not allow to change the account contact email address. It is “grayed out”.

Tried for days to book a flight that was showing available via google/flights. You are charged extra if an agent assist you via phone. When I finally contacted customer support I learnt it was an issue with OS devices.

Do not fly with them they don’t care about people getting delayed ruining their travel itinerary. They cancel the flight with out any advisory not giving a valid a reason why their flight got cancelled. And when you try to get compensation for damages they have made they will just ignore you. EU should look in how they handle their customers. Rating should be ZERO but it wont allow the review to be posted.

We booked our flights to Poland and then downloaded LOTPolishAirlines in the hopes of utilizing it like any other airline app. However, after signing up, LOTPolishAirlines has been completely worthless. If I click “my account,” it’s just the spinning dashes/wheel and nothing ever appears. I tried to add my flight to LOTPolishAirlines with our booking reference # and my surname - repeated error message and never works. Would love to know how to remedy this asap. Immensely frustrating.

Compared with Apps from other airlines LOT’ App is underwhelming. If you check-in using LOTPolishAirlines make sure you save the Boarding Pass in the iPhone Wallet as the one in LOTPolishAirlines has a tendency to disappear and give you an error message when you try to retrieve it. Changing seats is typically unavailable on LOTPolishAirlines .

Missing some crucial functionality. Delays are not updating on the My Trips screen, which makes it confusing after receiving email communication about the delay- one cannot help, but wonder, what is a correct departure time. Correct departure updates on the boarding pass, but that requires additional click to display, so it is not an information readily available at the first glance. The boarding pass has “add to Apple walllet” button, but unable to add to the wallet . No choice was given for flight updates provided by sms.

It hard to believe app doesn’t show upcoming trips, but web page does, how is that even possible ?. Do you even update your app devs ?

Everything worked well up until the point where I could not add my boarding passes to Apple wallet this needs to be fixed

The reservation is not automatically displayed in my account, I had to track it by old emails to find number and finally open in LOTPolishAirlines ,

Slow, difficult to navigate and when compared to other airlines, LOT needs to work on improving its website

LOTPolishAirlines helped me talk with customer support and I was easily able to request a refund. But to improve LOTPolishAirlines I suggest you add more options when flights are cancelled and give the option for automatically switching the flight for free. We should not have to be charged for purchasing a ticket when your company cancelled flights.

It would be 5 stars, if it was easier to add a ticket for a pet through the application instead of calling and being on the phone with an agent for 15-20 min.

App is so easy to use. I am glad that LOT Polish Airlines treat Premium Economy close to Business/First Class. It was pretty new to me

This is the best airline checkin system I’ve used

Always a pleasant experience

Do easy