DDS 2 GO Reviews

I went through the signup process several months ago. It was long, glitchy and cumbersome. But then I finally made it! Woo hoo, home free. Then months later my fingerprint stopped working and DDS2GO said in January they did an update and I would have to re-create my account. Yikes, here we go again. If last time was glitchy and cumbersome, this time is a nightmare. So many glitches and barriers I still haven’t made it back into my own account despite giving all requested information. Right now I’m blocked due to not having 2 factor authentication but the sign up process didn’t attempt to setup 2 factor auth? Why make this process so convoluted? I don’t even know where to go to do that since I am denied access to my account until I set it up. Rename DDS 2 NO

This “app” should be removed, it’s horrible and very glitchy and just should really get no stars. It’s literally useless. It’s nothing more than a “browser” masked as an app and Apple has allowed this horrible “app” to be made available for users. You rotate your device and the “app” turns but then all text/images distorted. You fill in fields and click continue only to be booted back to same previous screen minus all the data you just filled in. I mean someone anyone a toddler could have used DDS2GO 1 time and sent out the sos as the issues are that much in your face so I can only assume the developer was like “good to go!!!”
Wink wink

As usual the DDS has made it as difficult as possible to do anything with them. DDS2GO is a joke. I made an account (after Jan 18), I got my confirmation email, followed all the steps, tried to log in. It told me to “log in” to my E-services account, so I could enter 2 form of identification. Why didn’t they ask for that when I was setting up the account in the first place. When I looked up E- services it was just a FAQ page. Under “can’t log in” it told me if it was after Jan 18th I had to make a new account. That’s it, no alternative explanation... so just go in and stand in line for hours, DDS2GO is going to get you now where.

As a government related application that facilitates processes for important document work, DDS2GO is absolutely AWFUL. The interface is awful, glitchy and hard to navigate. The point of an app is to make it easier for the person requesting the service, as well as the workers who work at the DDS (less people to deal with at the DDS). Aren’t y’all embarrassed? This is the best y’all can do? As a person versed in UX/UI..it’s comical that this the best that could be mustered. Hire me or hire someone that can help y’all with this mess of an app. Come on now! GA gov’t programs is better than this... DDS2GO represents y’all’s facility!

I have had to make multiple attempts to get DDS2GO to work. Through these multiple attempts I tried paying for a replacement license...I got an error that the payment failed and that the transaction wouldn’t show on my bank account...well...guess what...since I tried three times...I now have three transactions on my bank account. Way to go GA DDS...this is a major fail. I will be calling the customer service line...but not until I have an hour to kill waiting to talk to someone who will likely tell me to just come into the office anyway.

I was a little skeptical based on other reviewers comments, but I had no problems with DDS2GO. I used it to change my address. Once I set up my account, the address change process took about 10 minutes. So much faster and more convenient than taking a trip to the DMV

Probably secure because it is so hard to get through the glitchy sign-up and menus with bad pointers. So far, DDS2GO will not use SMS for 2 factor I’d because it crashes when attempting to allow me to enter a phone number. It is also hypersensitive to more than one instance of DDS2GO being in memory and for all glitches it defaults to shutting down and requiring a complete do over. This could have been so cool if someone who knew how to develop and debug apps had been involved. As is, I will probably never use it.

I didn’t get any glitches or frustrating stuff from DDS2GO. I just renewed my license and it worked just fine. There were some kinda long loading and buffering screens here and there but other than that, can’t really complain. Took me about 30 mins tops to make an account and renew my license. Definitely beats going up to the office ✌🏾

I wish I could cuss on here but im going to try and say this in the meanest way possible without going too crazy… so I make an account to replace my license and it sends a confirmation email all that stuff. So why when I try to login it says error 6 whole times and my account is locked when you literally gave me a confirmation? This is just one of the bad things Georgia has to offer especially with their stupid driving services giving anyone licenses. Hate this place lol

Take your time, have the requested information in front of you and type carefully. Have access to the internet, your emails and the internet.., you should be able to get done what is explained you can do. It’s not bad at all... Go slowly!

Since the update of DDS2GO, I have to recreate my account every time I choose to sign in. It appears as if DDS2GO is taking me to a different platform that is capturing my login information providing me access. However the old platform that appears to have been discontinued is what I have to use to login. This process is a continuous loop of recreating your profile every time. I would not recommend DDS2GO or it’s developers (and any other apps they produce) for use.

DDS2GO keeps saying I need to enable cookies. I literally can not click on or do anything within DDS2GO because that error message keeps popping up whenever I do. I don’t get what the problem is. It’s really annoying. DDS2GO was convenient at first until this unnecessary and problematic change. Hope it gets fixed soon. Or am I doing something wrong?!

The text is small and can not be zoomed in; DDS2GO is pretty much just a poorly made web browser. That being said, I renewed my license in only a few minutes. It functions as intended and is much more convenient than a trip to the Department.

I’ve tried it on 2 different phones and a laptop. Both the website and DDS2GO say session expired every 15-30 seconds and make you restart. You literally can’t accomplish anything at all. I’m going to have to take off work to go in person because it doesn’t work. Obviously it’s not just me it doesn’t work for since it has less than 2 stars. Pathetic. Why does it even exist?

Trying to change my address as we just moved, DDS2GO to me to almost the last page where it asked if I wanted to change or renew. I click on change address "no fee" option and try to click on submit/continue and it will not move to the next page and submit.

I can’t even sign up on this… it keeps rerouting me back to the website saying “your session has expired”when it has literally been at least 10 secs… It barely gave me any time to sign up. Like, at all. I was literally on the first part, which is typing in my id. Apparently these problems have been going on for the longest. Why has it not been fixed yet???

This is what happens when there is govt worker job security, no downside for bad performance, and no private market incentive to make things work correctly in a user friendly way. A complete, unusable nightmare. If you don’t mind wasting time, go ahead and download and just try to set up 2FA. And some folks want to empower government to take control of healthcare and even more critical facets of our lives….

You have to type the same info repeatedly and then switch to email for codes over and over. I get the security need but my bank app isn’t even this bad. Also, what is the purpose of logging in as a guest if you can’t do anything on DDS2GO ??? After filling out 15 minutes worth of info, I was finally able to renew my license. It’s ridiculous.

DDS2GO is terrible. I’m unable to sign in at all just keeps reloading the login page. Tried to retrieve my password as well thinking I possibly put it in wrong only to find that page also just reloads with no end in sight. Quite possibly the worst app I’ve ever used. Back to the drawing board. DDS get your money back from whomever built this terrible app. Just awful

It is a total and complete waste of time you spend 30 minutes on getting through the multiple glitchy screens after being kicked out multiple time to be told to go to the DMV. It’s ridiculous since I only tried this since they mailed me the information to renew online!!!! Seriously don’t waste your time.

I’ll try and make an appointment for my driver’s test and it won’t let me click the times that are available and then once I can actually click one of them it won’t let me click the next button. It will just keep refreshing then putting me back at the top of the page. It is so annoying. I’ve been trying to make my appointment for days now because i’m never home during working hours to be able to call.

The sample screen menu of services does not match what I actually get to choose from. For example there is no option to change address

First off, why is an official government agency app even having ads? It is embarrassing.
Since the last update, it started retiring out everywhere and every page shows a different error message.
On top of that, it still only supports TouchID (no FaceID) and its features are extremely limited.

Funny and sad thing is the password recovery process that, instead of sending you an email like any other service does, asks questions that if you forgot there’s no other way to regain access to your account (without considering that that’s totally unsafe as they can also be guessed by people knowing you!).

Complete disaster.

DDS2GO makes it so easy to check my driving record. It sends you notifications whenever something changes. Great job DDS!

It doesn’t let me input my birthday, what’s the point of DDS2GO if you have to be a certain age to use it, if you can get a permit at 15 you should be able to active and create an account regardless of age. i only tried to get it to contact them for questions but the dds is so unnecessarily hard to contact i barely even want the license anymore

Trying to update my address online. However, DDS2GO will not allow me to click ‘continue’ to move forward in the process. Also, DDS2GO keeps freezing up and I am having to uninstall and reinstall....still unable to use the online service that I need...A complete waste of my time 🤬

Unable to open

DDS2GO is great to get information and order things but it is outdated. Needs to add face login since the technology has been out over a year. They updated it 3 months ago and guess forgot about it.

very glitchy when submitting information

Go to create an account and these geniuses make it impossible to paste in a password. So you can’t generate one unique password with any password manager. Then they top it off with the lame, old three security questions!

It’s no wonder our systems are getting hacked left and right. Government makes terrible IT choices.

Easy to login to existing account. There are several useful options.

Tried to make an account says it already existed with that email, went back to login in with email and DDS2GO tells me that the account doesn’t exist!! Tried it with 2 different email addresses and the same thing happened.

It not even working

These are the most incompetent people of run across in my life.

Departments don’t talk to each other, they actually have no way of contacting internal departments. Customer service is beyond worthless.

Just keep your previous state license. Better yet just don’t move to Georgia.

Too many problems logging in with my password, crashes, shows stupid ads that are distracting and irrelevant. Doesn’t provide useful information and doesn’t deny the fact that the DDS is slow and inefficient. DDS2GO merely matches their reputation.