ShowingTime provides residential real estate agents, offices, associations and
MLSs with tools to manage showings and feedback, plus analytics and reporting
tools to gain valuable market insights. A market and technology leader in real
estate, ShowingTime products - accessible via its mo...
Glass half full kind of guy!
I can say that this App is more convenient than other MLS organizations using office attendance and paper calendars to schedule showings that charge $600 a year instead of $1200 a year we pay. Tech-support usually gets back with you with a real person and a ping pong like response within a couple days but you do get an automated message instantly. I am glad we have it because the options seem to be much worse, but this app could be 10,000 times better as the concept is brilliant, but the execution is middle’ish at best. You can absolutely guarantee there will be a showing stopping problem maybe once a month. And tech-support has bankers hours.
For me the problem is input
I am a seller. I think this would be an amzing app if it were in fact a part of the listing agent's internal office responsibility to update and correct input. All Buyers agents do not use this software, so therefore they do not update it when a showing is complete nor do they update the feedback. Also, if the Buyer's agent requests an appointment through the listing agent's software and the apppointment time needs to be adjusted, that is usually made through a phone call. Fantastic service to the client does not appear to be enough motivation for the listing agent to update the software data. Such a bummer. Could be a way for a real estate firm to distinguish itself from the rest of the considerable pack.
Occupants don’t matter
As tenants of the seller property, there is no way for you to have access. We are the “occupants” per the texts but only access is given to sellers and agents. Don’t mind it’s the occupants schedule that is being taken over. You have to manually keep track of the appointments. Even the texts come in different strings so you cannot easily see in one text. You have to keep scrolling and try to pick which one you think it is. For you iPhone users at least with a date and time it will underline for easy calendar addition... not with this app! Only pulls the date so everything else is manual. With this being a standard across the realty world I would think as a provider of service you could figure out and execute a better system and add some functionality that makes sense ... or a secretary would do!
Fine for agents . Horrible for home owners
Nothing more needs to be said. Read the reviews. The single biggest problem isn’t the app. It’s agents who see the booking time as the arrival window. So you vacate for an hour appointment only to return and have them having just arrived ! You want to sell your house so you’re willing to let them stay ( but how awkward)— and you go back to your car and wait. Or you vacate only to have them send a message through the app that they will have to reschedule. All anonymously! And it is the rare agent who provides a clue that they’ve left. sure it makes it easy on the agent. But As a home owner motivation to sell is gauged by willingness to return calls and respond to texts. The app removes this critical step. In short — prepare to turn your calendar over to all the real estate agents in your area.
Nice in theory - pity agents abuse it.
I like the app, it works well for me. Unfortunately as a seller, the buying agents totally abuse the app. 1) seldom on time 2) don’t use feedback option It should be mandatory to provide feedback. As a seller it should also be mandatory to show up during the window the agent chose. Not 30 mins early , not an hour late. As a seller we should be able to report these agents and persistent Realtors abusing the app should be suspended from using it. If they are going to be substantially late or early there is a reschedule function. They should use it. It’s pointless otherwise. The only reason I’m not giving it 5 stars is because the developer should make Realtors accountable and allow sellers to report Realtors who abuse this system. It’s called common courtesy. Add a report button for sellers.
My BFF, next to my realtor
We listed our house on a Friday and had 15 showings in 8 days. I don’t even want to think what it would be like if a realtor had to call my realtor and my realtor had to call me, or if we needed a time change.... I work all day. I can’t answer phone calls. This was PERFECT. I’d receive a notification of a request, and just click Confirm. I could suggest time changes, cancel showings, and get feedback from other realtors. And I had a easy reference to see when someone was viewing the house so I’d be away. I love this. I sang the praises to my realtor. Realtors, use this. My only complaint was that most realtors showing the property didn’t use the feedback option or “showing complete” notification option. One more tiny complaint, you have to use two notification options between text, email and app notification. I would prefer to just use one.
As a Broker with 30 years of experience I will say that this is the best, most organized tool for organizing showings to a Buyer and as a listing agent, I have everything right in front of me. My Sellers are overall happy with the scheduling and they love the feedback. I’ve never had an ounce of trouble with it! I was reading some of the poor reviews prior individuals wrote and I will say that the majority of issues with this or any process is most always the “user” who is challenged. The program is fantastic! I’m so glad we have it in Arizona!
I’m trying to get a appointment for a showing and the site is a joke it tells you one thing to bring up home and hit showing icon , do that and no button I have talked to realtor and said can I just schedule it with you and she insists on going through showings. I told her to forget it tired of the whole thing , so stupid . I’m sure the realtors are losing sales but it is their fault, if they are to lazy to take on phone
Doesn’t load anymore
For the past 4-6 weeks the app doesn’t load properly and will say poor connection even when I’m on WiFi will full bars or connected to my network with full bars. I tap to reload and nothing happens. I’ve used this app for over 4 years now and never experienced issues like I am now. Very bad updating or lack of testing new updated from developer.
Seller Can't Log In
Our realtor set us up and we are receiving text messages and phone calls about showing requests, but we can't log into the app with our email. Now maybe our realtor didn't set it up correctly, but ShowingTime could offer a better way to get the issue resolved instead of having to contact our realtor. For example, allow sellers to create their own accounts and the realtors just have to confirm we're the seller of the home. It could be a useful tool for sellers and their realtors, but it's hard to know when you can't even log in.
Less than useless
The biggest problem with this app is the agents who insist on using it to be “cutting edge.” It is fine for showings but once an agent has a contract this app starts gathering dust. I got calls from inspectors and others. I had to waste time double-confirming with my agent that this was a true visit and not a scam. If the lazy agents actually used the app that they insist their clients have it would actually be useful. Like I said the app seems fine but getting the agents to actually use the tool they give you is a big problem.
I’m selling my home. I’ve not denied any appointment. Yet 3 have been cancelled due to Showing Agent “unable to confirm”! I don't understand unable to confirm???? I've answered yes every time. My last cancelled appointment was an “escalated request” - whatever that means. It sounds like someone really wanted to see the house! I hope I am not losing sales because of this site!!! What’s going on???
As a seller I love receiving text notification if showings that list date and time. They used to also list showing agent and I wish that option were still available.
This app is unreliable. At worst it doesn’t let you know until close to 30 minutes later that the showing has started. It frequently says one has ended after 2 minutes and times out after an hour even if it’s still going. It’s hard to believe that the world of realtors rely on this and can’t get the maker to make it work well. Pathetic. I would give it 0 stars if that were an option.
Overall the app works fine. However when messaging and providing feedback, it would really be nice to dictate. This is the only app I have that freaks out after a word dictated and then stops. It isn’t unique to me but to everyone in the office. Please fix this and allow showing cart to be used in app.
Yes. ShowingTime is very safe to use. This is based on our NLP (Natural language processing) analysis of over 391 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.6/5 . Justuseapp Safety Score for ShowingTime Is 45.1/100.
Yes. ShowingTime is a totally legit app. This conclusion was arrived at by running over 391 ShowingTime User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ShowingTime Is 45.1/100.
ShowingTime works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Leave a comment: