ShowingTime Reviews

by Dfonz60

I am so sorry to have to write this review, because I used to be a huge fan of Showing Time. But something has gone seriously wrong with ShowingTime over the last year. Has there been a change in Management? I went into MLS last night to enter a new listing, and when I got to the section to “Manage Showing Time”, not even that works! And why do double entries get sent to my Calendar every single time I make it cancel a Showing Time Appt? Do you realize how many appointments that put onto my calendar? I cannot even see my other appointments for the day!!

But I won’t begin to list all of the other issues, bcs you have seen the comments in the other reviews.
So I wonder if company Executives are reading the reviews??
Realtors MUST rely on a service such as Showing Time in order to do our business. So pls change your technical staff, and make address these too frequent problems. And your form letter response to people says a lot about the way things are being handled too.

by CaliKat1

Just added ShowingTime last night. Took forever to try to schedule 2 showings. Calendar doesn’t open easily, now this morning App is locked up and can’t get to main screen. Deleted App, tried again still locked up. Worthless. Wanted this to work Because over 90% of the calls I make to this app they tell me they can’t schedule and to call the agent. Not a this app fan at all!
It’s hard to have laptop access when out in the field showing properties and the MLS link works some of the time.

by ChicagoAge

As tenants of the seller property, there is no way for you to have access. We are the “occupants” per the texts but only access is given to sellers and agents. Don’t mind it’s the occupants schedule that is being taken over. You have to manually keep track of the appointments. Even the texts come in different strings so you cannot easily see in one text. You have to keep scrolling and try to pick which one you think it is. For you iPhone users at least with a date and time it will underline for easy calendar addition... not with ShowingTime! Only pulls the date so everything else is manual. With this being a standard across the realty world I would think as a provider of service you could figure out and execute a better system and add some functionality that makes sense ... or a secretary would do!

by Rllinss

Nothing more needs to be said. Read the reviews. The single biggest problem isn’t ShowingTime . It’s agents who see the booking time as the arrival window. So you vacate for an hour appointment only to return and have them having just arrived ! You want to sell your house so you’re willing to let them stay ( but how awkward)— and you go back to your car and wait. Or you vacate only to have them send a message through ShowingTime that they will have to reschedule. All anonymously! And it is the rare agent who provides a clue that they’ve left. sure it makes it easy on the agent. But As a home owner motivation to sell is gauged by willingness to return calls and respond to texts. ShowingTime removes this critical step. In short — prepare to turn your calendar over to all the real estate agents in your area.

by Sunny Flowers

The notification symbol for ShowingTime always shows “1” even after clearing all notification by marking them as “read.” It’s very annoying because I can never tell if I have new alerts or how many alerts. Just ALWAYS indicated I have “1.”
EDIT: Your response wasn’t helpful. I said it shows the “1” even after clearing all notifications, so saying there must be a notification that hasn’t been cleared doesn’t make any sense because it’s not that.

by Mrtzjam

I can’t express how much I hate ShowingTime. For over a year I’ve had this issue where listings will not show up on ShowingTime even though they are on the MLS. I also had moments when agents will assert their listing needs to be scheduled via this app only for their listings to not be found or this app will tell me that the listing is not accepting online requests. Also, this app will mark on my profile “No service” even though I am current with my MLS dues and I am a member of my local Realtor association.

I’ve reached out to their support many times about these issues only for them to give me generic responses without solving the problem. Overall I am disappointed with ShowingTime.

by Lil.Ms.P

Our realtor set us up and we are receiving text messages and phone calls about showing requests, but we can't log into ShowingTime with our email. Now maybe our realtor didn't set it up correctly, but this app could offer a better way to get the issue resolved instead of having to contact our realtor. For example, allow sellers to create their own accounts and the realtors just have to confirm we're the seller of the home. It could be a useful tool for sellers and their realtors, but it's hard to know when you can't even log in.

by VrnggnrV

The biggest problem with ShowingTime is the agents who insist on using it to be “cutting edge.” It is fine for showings but once an agent has a contract ShowingTime starts gathering dust. I got calls from inspectors and others. I had to waste time double-confirming with my agent that this was a true visit and not a scam. If the lazy agents actually used ShowingTime that they insist their clients have it would actually be useful. Like I said ShowingTime seems fine but getting the agents to actually use the tool they give you is a big problem.

by MarcW23

1) Keeps syncing “Declined” showings in iCal when set not to. I’ve deleted the calendar subscription and re-synced several times but it keeps changing itself back.
2) I only want push notifications but am forced to also receive the text due to a glitch there too.
3) It would be nice to have the ability to create & add to a showing cart from the apps as easily as can be done from desktop, currently not even an option.
4) Please add the ability to import/add client emails directly into the showing cart emails.
5) When using chrome browser on iPad/iPhone it would be nice to access the desktop version instead of it converting to ShowingTime .
6) The apps allows more showing request time options than the desktop such as 1:05pm or 3:40pm. Would be nice to have that in desktop too.

by Spartan2776

I can say that ShowingTime is more convenient than other MLS organizations using office attendance and paper calendars to schedule showings that charge $600 a year instead of $1200 a year we pay. Tech-support usually gets back with you with a real person and a ping pong like response within a couple days but you do get an automated message instantly. I am glad we have it because the options seem to be much worse, but ShowingTime could be 10,000 times better as the concept is brilliant, but the execution is middle’ish at best. You can absolutely guarantee there will be a showing stopping problem maybe once a month. And tech-support has bankers hours.

by Dizzle23m

For the past 4-6 weeks ShowingTime doesn’t load properly and will say poor connection even when I’m on WiFi will full bars or connected to my network with full bars. I tap to reload and nothing happens. I’ve used ShowingTime for over 4 years now and never experienced issues like I am now. Very bad updating or lack of testing new updated from developer.

by Around The Horn

I like ShowingTime , it works well for me.

Unfortunately as a seller, the buying agents totally abuse ShowingTime .

1) seldom on time
2) don’t use feedback option

It should be mandatory to provide feedback. As a seller it should also be mandatory to show up during the window the agent chose. Not 30 mins early , not an hour late. As a seller we should be able to report these agents and persistent Realtors abusing ShowingTime should be suspended from using it. If they are going to be substantially late or early there is a reschedule function. They should use it. It’s pointless otherwise. The only reason I’m not giving it 5 stars is because the developer should make Realtors accountable and allow sellers to report Realtors who abuse this system. It’s called common courtesy. Add a report button for sellers.

by Stlshopper69

Update: they emailed me and asked me to delete ShowingTime and download it again. After a couple days of use the error message has gone away. What I think is now needed is a better home landing screen that we can default back to. The reloaded app still bounces around when I open it up and never settles on the same screen twice.

I use this only because it’s a necessity and better than CSI. But for the love of god why does it error every time I open ShowingTime and ShowingTime has to reload itself or logs me out of the system. It’s such an aggravation and looks terrible in front of clients that our technology is so fickle. I’m in the St. Louis market and mostly use ShowingTime on my iPhone.

by X Hans X

Only shows very limited MLS listing information. So every time I have to either open a separate web browser and login to MLS or just for convenience, I will need to have printouts to show multiple properties. Why not just show the entire listing page in ShowingTime ? The function now is pretty much useless to me.

by Victor Agu

First I want to say, I never had any issue with ShowingTime .
It does the job I need it to do.

But lately I noticed when I click Get Directions, it only opens up google maps and no longer lets me use Apple Maps.
Is there a setting I can adjust to get this option back or is this a new update?

by ChicagoRealtor

ShowingTime is great. Makes it easy for me as a realtor and managing broker to schedule, reschedule, or cancel appointments as needed by my clients while on the go. However, one thing that ShowingTime needs is landscape mode on the iPad. If installed, even the website takes you directly to ShowingTime and it only works in portrait mode. It would have a 5 star if landscape is added.

by Ckl5401

I am a seller. I think this would be an amzing app if it were in fact a part of the listing agent's internal office responsibility to update and correct input.
All Buyers agents do not use this software, so therefore they do not update it when a showing is complete nor do they update the feedback.
Also, if the Buyer's agent requests an appointment through the listing agent's software and the apppointment time needs to be adjusted, that is usually made through a phone call. Fantastic service to the client does not appear to be enough motivation for the listing agent to update the software data. Such a bummer. Could be a way for a real estate firm to distinguish itself from the rest of the considerable pack.

by Juliebroker13

As a Broker with 30 years of experience I will say that this is the best, most organized tool for organizing showings to a Buyer and as a listing agent, I have everything right in front of me. My Sellers are overall happy with the scheduling and they love the feedback. I’ve never had an ounce of trouble with it! I was reading some of the poor reviews prior individuals wrote and I will say that the majority of issues with this or any process is most always the “user” who is challenged. The program is fantastic! I’m so glad we have it in Arizona!

by Wrkn925

We listed our house on a Friday and had 15 showings in 8 days. I don’t even want to think what it would be like if a realtor had to call my realtor and my realtor had to call me, or if we needed a time change....
I work all day. I can’t answer phone calls. This was PERFECT. I’d receive a notification of a request, and just click Confirm. I could suggest time changes, cancel showings, and get feedback from other realtors. And I had a easy reference to see when someone was viewing the house so I’d be away.

I love this. I sang the praises to my realtor. Realtors, use this. My only complaint was that most realtors showing the property didn’t use the feedback option or “showing complete” notification option.

One more tiny complaint, you have to use two notification options between text, email and app notification. I would prefer to just use one.

by Manuelphone

I’m trying to get a appointment for a showing and the site is a joke it tells you one thing to bring up home and hit showing icon , do that and no button I have talked to realtor and said can I just schedule it with you and she insists on going through showings. I told her to forget it tired of the whole thing , so stupid . I’m sure the realtors are losing sales but it is their fault, if they are to lazy to take on phone

by Cbutte Boy

ShowingTime is unreliable. At worst it doesn’t let you know until close to 30 minutes later that the showing has started. It frequently says one has ended after 2 minutes and times out after an hour even if it’s still going. It’s hard to believe that the world of realtors rely on this and can’t get the maker to make it work well. Pathetic. I would give it 0 stars if that were an option.

by RJRabbit

I’m selling my home. I’ve not denied any appointment. Yet 3 have been cancelled due to Showing Agent “unable to confirm”! I don't understand unable to confirm???? I've answered yes every time.

My last cancelled appointment was an “escalated request” - whatever that means. It sounds like someone really wanted to see the house!

I hope I am not losing sales because of this site!!! What’s going on???

by PickyUrNose

Overall ShowingTime works fine. However when messaging and providing feedback, it would really be nice to dictate. This is the only app I have that freaks out after a word dictated and then stops. It isn’t unique to me but to everyone in the office. Please fix this and allow showing cart to be used in app.

by Love2 Sell

As a seller I love receiving text notification if showings that list date and time. They used to also list showing agent and I wish that option were still available.