Are you having issues? Select the issue you are having below and provide feedback to Kevo.
- Too many notifications.
- Scheduled keys and guest keys never work.
- Lock takes a while to lock and unlock.
- No “check for update” button within the app.
- Rarely works when trying to lock or unlock the lock by touching the lock.
- Kevo app takes too long to recognize the lock.
This is a horrible app. The door unlocks less than 10% of the time. After reinstalling it, and taking the lock apart again to "reset" it, it is even less reliable with android phone. You have to unlock your phone, navigate to the app, turn it on, select your user ID and then wait a few minutes. After all this, it "might" work. Kwikset has a real piece of junk here, and they have done exactly nothing to fix it. Don't buy this product!!
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E-Mail: customercare@kwikset.com
Website: 🌍 Visit Kevo Website
Privacy Policy: https://mykevo.com/privacy
Developer: UniKey Technologies