Are you having issues? Select the issue you are having below and provide feedback to Kevo.
- Too many notifications.
- Scheduled keys and guest keys never work.
- Lock takes a while to lock and unlock.
- No “check for update” button within the app.
- Rarely works when trying to lock or unlock the lock by touching the lock.
- Kevo app takes too long to recognize the lock.
This is a horrible app. The door unlocks less than 10% of the time. After reinstalling it, and taking the lock apart again to "reset" it, it is even less reliable with android phone. You have to unlock your phone, navigate to the app, turn it on, select your user ID and then wait a few minutes. After all this, it "might" work. Kwikset has a real piece of junk here, and they have done exactly nothing to fix it. Don't buy this product!!
Complete guide to troubleshoot Kevo app on iOS and Android devices. Solve all Kevo app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at UniKey Technologies, Inc., developers of Kevo.
E-Mail: [email protected]
Website: 🌍 Visit Kevo Website
Privacy Policy: https://mykevo.com/privacy
Developer: UniKey Technologies
The this app Touch-To-Open smart locks are available from retailers in the USA (Kwikset) and Canada (Weiser). Download the this app app for use with the this app Touch-To-Open smart locks made by Kwikset and Weiser. Keep your phone in your pocket or purse and just touch the smart lock to open. Control access by choosing to send an Anytime, Scheduled or Guest eKey. Send eKeys to family, friends and guests from anywhere, anytime with the mobile app or from the web. Check this app’s history to see lock/unlock events for all users and set up notifications for when they come home or leave. For more information or to buy a this app smart lock, visit app or app. No more fumbling for your keys. Note: Continued use of GPS running in the background can dramatically decrease battery life.