GoHenry app not working? crashes or has problems?

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I have a problem with GoHenry

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⚠️ Most reported problems ⚠️

Something else
50.0%

Not working
16.7%

Crashes
11.1%

Login
11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of GoHenry Problems 😠👌🔥

- App stops working at times

- Kids' cards decline at merchants even with ample funds

- Terrible customer service

- Card would not activate and no one to contact for help

  9 Reported Issues: 😵🆘🛟🚨📢

Emma Macdonald-Buchanan
2022-12-15

Can’t login to add funds for payment tomorrow. Keeps saying something went wrong try again

Laura Dolling
2022-09-30

The app won’t let me transfer money into my children’s accounts. It says ‘something went wrong, please try again.’ I have tried many times

Suzanne
2022-09-30

Wont let me transfer money from parent account to my daughters card or even into her savings. Tried multiple times and it says "oops, something went wrong, please try again.."

Corey
2022-07-20

Won’t allow log in. Reinstalled and now says I don’t have an account. Does not recognize email or name

Scott Kurowicki
2022-07-20

Can’t login to parent or child account. Says something went wrong everything we try

Karen Sylva
2022-06-03

Offers section of app won’t open. Says error & to try later, but has been like this last couple of weeks at least.

Christine Mitchell
2022-05-14

Trying to gift money to my grandson for his birthday but keep getting error message "cannot read properties of undefined ( reading 'includes')" What on earth does this mean ?

Sierra Clark
2022-04-03

I want to buy a hoodie, but the site says there is a problem with my card. I have checked numbers and my address many times. Everything is correct gohenry is just dead.

Emma Rogerson
2022-03-26

Just saying not connected to internet when trying to transfer money but I clearly am

Showing 1-9 of 9

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Common GoHenry Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at gohenry Ltd, developers of GoHenry.


Verified email ✔✔

E-Mail: help@gohenry.co.uk

Website: 🌍 Visit GoHenry Youth Debit Card & App Website

Privacy Policy: https://www.gohenry.com/uk/terms-and-conditions/privacy-policy/

Developer: gohenry Ltd




About this app

With the this app debit card and app, young people learn how to budget, earn money through chores and allowance, set savings goals, spend wisely, make donations to charity, and get real-world experience with money. this app’s in-app money lessons help young people learn about saving, investing, and more through interactive quizzes and videos in the this app app.  Designed for young people from 6-18, this app offers a debit card with smart parental controls, plus a companion app with real-time notifications every time the card is used.  It’s an easy way for parents to teach young people financial responsibility and give them the independence to learn—without the danger of accruing debt.  The customizable this app debit card is connected to an app offering plenty of parental controls.  this app gives your family all the tools you need to nurture money confidence.  Conquering a new skill means earning points and badges, so they’ll stay motivated and feel accomplished.  After using this app, 92% of parents say their family is more confident about money.  The this app card is issued by Community Federal Savings Bank, member FDIC, pursuant to license by MasterCard International.