Are you having issues? Select the issue you are having below and provide feedback to Jewel-Osco Deals & Delivery.
- Charged for items not received
- Rewards are useless
- Points reset every month
- Have to spend a lot to get rewards
- Free stuff for Just For You is never in the stores
- Quantity is very limited or product is not available
- Coupons don’t work
- Offers are only good at select stores
Cannot log in. Tells me I am not authorized. Error message "403". This has been going on for a week
Unable to schedule a delivery time for Tuesday March 5, 2024
For the past week, the app refuses to let me clip coupons, load my QR code or let me see what coupons/deals I've clipped. Today I tried to scan a label to get a deal and the app never loaded it. Message is always "Failed to load - Sorry we are having technical difficulties." Please fix it.
When I search for any item, cheese comes up. I'm trying to finish my order and it keeps happening
My coupons and rewards wont load.
Jewel Osco app started stopping on my tablet after the front page with the lady on it. I uninstalled app and reinstalled. After launching app, it asks for my cell phone number, and then sends a verification code to my email. After receiving the code, I enter it into the app and receive the following message. "We're sorry; Sorry, we're having technical difficulties and are working on fixing them, please check back later." I have tried uninstalling the app and reinstalling several times, clearing cache and data in storage under the app, using a different cell number and email address, all to no avail. I have been trying for about 2 weeks. The app works fine on my cell phone, but I encountered the above on my tablet which is more convenient forr me to browse at home. Please help
Rewards points not working, or points are not taking from my purchases
log in: "tech issues Try again later"
When I click the digital coupon in deal and it gave me a service error message on my iPad. The phone seems to be working ok. I reboot the device already.
Can’t check out
when i checkout by order i do not get the pay or credit card window. instead i get a window with my past order and a link that goes back to the checkout window?==
I can place my order on my computer, but the Mobile App never sees it. I have to call the store each time to have them bring the order out.
cannot login to jewel rewards and deals program. please help. 10/01/22
I lost jewel app in April. Still receive coupon offers which I clip, but store won't honor because I don't have app!! My birthday reward is in a few days and I suppose I won't get that either
Lost jewel app in April. I still receive coupons which I clip but store doesn't honor because I don't have app. My birthday is Friday and I suppose I will not get that reward
Trouble with App. Items in my List keep coming unchecked and don’t stay in my list as checked. Then when I check out I’m not getting sale price. Never had this problem before.
My automatic sign in doesn’t work?
I keep getting a message they are having technical difficulties and to try later. It doesn't work when I retry.
I can't log in jewel-osco site by displayed 'Uca profile-error code 1002' What’s wrong?
It has not been working right I put thing on my list check the box and when I get to the Register they won’t work.
We are having problems and working on fixing them . For 3 months now ! Delete app restart phone , download from email. No fun for grab and go orders since now everything is through an app that won’t work. Bummer
Can not login at all. Either number or email would produce this error: Uca Profile. Error code 1002.
Keeps crashing everytime I click on an item
I can't log in jewel-osco site by displayed 'Uca profile-error code 1002' I attempted to connect the site lots time in my phone and the store too. But it was displayed same error 1002, nobody didn't solve it. I tried to erase cashe, rebooting, reinstalled app but not. How can I to do?
Have an Authorization Error. Problem connecting account to Server
Rewards are clipped, but do not come off when I'm at the register. I end up paying for the items, then have to contact customer service on the app to fix it. The customer service at the store won't help
Complete guide to troubleshoot Jewel-Osco Deals & Delivery app on iOS and Android devices. Solve all Jewel-Osco Deals & Delivery app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Albertsons Companies, LLC, developers of Jewel-Osco Deals & Delivery.
Register to find over $300 in weekly savings and earn gas reward points. See weekly coupons and sales on groceries and more. Maximize your savings with the Jewel-Osco app and our just for U program! You can also receive your receipts digitally through J4U. Download and register to start saving now! • Redeem coupons automatically by entering your phone number at checkout. • Get Personalized Coupons based on shopping history. • Sort offers by category, purchase history, recently added, and about to expire. • Adding the items you buy and items you like based on shopping history. • Adding items to your shopping list directly from your past digital receipts. • Scan bar codes to find out more about products and add offers automatically. • Visit My Store for hours, locations, and directions to your nearest Jewel-Osco. • NEW! • Use your Rewards Summary to track your reward earnings.