Contact BlackCab

Contact BlackCab Support


Company Name:

About: BlackCab is your driver service for fast, reliable, and accessible rides
anytime. You can travel anywhere you want around Bucharest without needing
rental car services or wasting your time figuring out bus routes.


 
  2026-02-17

BlackCab Customer Service 💢

Hard-to-find customer service info can be a red flag. Is BlackCab Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Miiles INT



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BlackCab Website

Privacy Policy: https://black.cab/politica-de-confidentialitate/

Developer: BlackCab Romania




Privacy & Terms:

https://www.facebook.com/TheBlackCab/



Can I trust BlackCab app?

Protect your data and wallet. We investigate the developer's website (Blackcab.ro), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.9 out of 5

Really bad ux

2025-02-23

by A-andrew

Not updated for larger screens, clumsy interface. Get a designer.

new version is badly built

2025-02-24

by Lifejoker

the new version looks nice but is not user friendly. Airport pickups dont have the field to input flight details so no reservation automatic changes in case of delays and the driver also has no clue what flight he is waiting for. As time passes blackcab are just trying to get more and more money for each transaction (changing wait time, no flight input, drivers arriving 20 minutes early and so on..)

New design??!

2025-02-25

by Matei Paraschivescu

This made me laugh! The overall design is pathetic and not intuitive at all.




Have a Problem with BlackCab? Report Issue




Why should I report an Issue with BlackCab?

  1. Pulling issues faced by users like you is a good way to draw attention of BlackCab to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BlackCab customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BlackCab.


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