Contact Vixel Support
Company Name: FENIX MOBILE YAZILIM A.S.
About: Vixel – AI Video Generator
Create Stunning Videos with AI, Instantly
Vixel
is an intelligent all-in-one AI video generator that transforms text, images,
and ideas into eye-catching animated videos. Built for speed and creativity,
Vixel enables anyone to produce professional-quality videos without technical or
design skills.
Vixel Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Privacy & Terms:
https://www.fenixmobile.com/vixel/privacy-policy
3 Most reported problems 😔💔
Too Expensive
by OscarRSanchez
You have to pay $4:99 for a week trial period. But then you have to pay for Credits. Every video or picture you create costs a minimum of $4:99 in credits and higher! I thought that with a membership, you can create videos and pictures. But no! You have to buy credits apart from the membership! Too Expensive!
Scam
by Hell Yaaa
You have to pay for a “promotional” 7-day trial only to find out that if you want to create any videos you have to pay additional money to purchase “tokens”. They don’t even give you any free tokens for subscribing. So what’s the point? Deleted immediately and unsubscribed.
Charge per image and month
by Pazi09
Misleading and disappointing. This is advertised as a one-week trial, but you are actually charged per image without clear upfront disclosure. That is not transparent and feels like false advertising.
Be aware before downloading—this is not the “trial” it claims to be.
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