Contact Gondola: Smarter Hotel Booking

Contact Gondola Support


Company Name:

About: Gondola is a hotel booking platform built for frequent travelers. Book directly
with hotels, earn an average of 16% back in hotel points, credit card points,
and 3-7% Gondola Cash back, and let Gondola do the work in the background.


 
  2026-03-25

Gondola Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Gondola Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Gondola AI, Inc.



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Gondola Website

Privacy Policy: https://www.gondola.ai/privacy

Developer: Gondola AI




Privacy & Terms:

https://www.gondola.ai/terms-of-service



Can I trust Gondola app?

Protect your data and wallet. We investigate the developer's website (Gondola.ai), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.9 out of 5

Can’t scroll, no sort

2026-04-13

by Chris Simms

Love the concept, but the UX is terrible. Maybe it’s the small resolution of my SE, but scrolling gets stuck when I try to filter my search. There’s also no way to sort by CPP value which is the only reason anyone uses Gondola

Amazing, simple modern way to travel

2026-04-14

by SAMIR HOOTIE HOO

I didn’t know how many points I was missing out on until I started using gondola. I really love the feature where you literally automatically get a better price if the price goes down.

My go-to hotel booking app!

2026-04-15

by Ash4832

Gondola is super clean and easy to use. I’ve been booking all my hotels through it and love that I still get my status perks. The extra 5% back is a nice bonus, and the auto save feature is super cool too. Can’t believe this didn’t exist sooner!




Have a Problem with Gondola: Smarter Hotel Booking? Report Issue




Why should I report an Issue with Gondola: Smarter Hotel Booking?

  1. Pulling issues faced by users like you is a good way to draw attention of Gondola: Smarter Hotel Booking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Gondola: Smarter Hotel Booking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gondola: Smarter Hotel Booking.


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