Contact Hipobuy Support
Company Name: Southern Times International Trading Co., Ltd.
About:
Hipobuy is a global shopping app dedicated to helping users around the world
easily and confidently purchase products from China, bringing Chinese goods to
the world. Hipobuy can help you buy items from platforms like Taobao and 1688,
and provides international shipping services, making it easy to deliver fashion
items, fragrances, cutting-edge electronics, anime merchandise and home &
lifestyle products to over 200 countri.
Hipobuy Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Hipobuy Website
Privacy Policy: https://hipobuy.com/notice/details?id=1743203728339603458&isApp=1&h5Version=18
Developer: E-Tech Inc.
5 Most reported problems 😔💔
Hello, I would like to cancel my order and request a refund. Order number: Y2604250330168986 The parcel has not been delivered yet. Please help me as soon as possible. Thank you.
Dear Customer Support, My name is Mansour Alhamidi. I am writing regarding the shipping cost, which is currently too high for me. I kindly ask if you could please reduce the shipping fees or offer a more affordable option. I understand your explanation about weight and logistics costs, but the current amount is difficult for me to accept. I would appreciate it if you could review my case and see whether any discount or adjustment can be made. Thank you for your understanding and support. Best regards, Mansour Alhamidi
Lee
by K.lvinR
I didn't realize I would have to pay again to have my package sent to me, and now they want to charge me an additional $400 to ship it to my home. Don't buy anything unless you're prepared to pay an extra $60 for every single item you purchase.
Horrrriiiiibleeee
by Dennose11
No compren aquí hice mi pedido, lo pagué y pagué muchos servicios que la aplicación te obliga a pagar y una semana o después te dicen que tu pedido está listo que tienes que pagar un envío de más de $50 y cuando tú quieres cancelar la orden, jamás te hacen el reembolso
.
by Usudkgiws
Esta aplicación es un robo, compras los artículos, te cobran por envío y luego de eso demora 5 días para después decir que tienes que pagar 300 dólares para enviar los artículos… es una estafa, no compren
Have a Problem with Hipobuy? Report Issue
Why should I report an Issue with Hipobuy?
- Pulling issues faced by users like you is a good way to draw attention of Hipobuy to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hipobuy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hipobuy.
