Contact Home Workouts & Fitness | Luvu

Contact Home Workouts Fitness Luvu Support


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About: Get fit with Luvu, your quirky fitness companion. Luvu is a cute, emotional
marshmallow who auto-tracks your exercises and pushes you - in wholesome,
slightly unhinged ways - to move more.



Home Workouts Fitness Luvu Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.








3 Most reported problems 😔💔

4.8 out of 5

Horrible just terrible

2026-04-11

by Real Person Not Sharing Name

I’ve used the app every day for about a week and every day for about a week. I have set it up like it has told me too. I have done everything that has asked me to. I have made sure that there’s not too much light exposure so that there’s no problems with seeing me, but this app still has problems tracking me doing the workouts. It’s ridiculous. I tried to use this app to see if it would better motivate me to keep doing my workout and all this app has done has made me mad has made me frustrated has done nothing but irritate me because it won’t do what I ask and it has trouble tracking that is it its biggest problem is it will not track that I am doing the workout. -10 out of 10 do not recommend getting in this app I also do not recommend getting this app if you have just updated to the latest iOS 26.

Not worth the hastle

2026-04-12

by SpaklingRose

Half the features don’t even work the way they are meant to. Half the time the camera feature could not pick up on me doing the workout. So I was just stuck doing the same thing over and over hoping it would work. There also aren’t a whole lot of excise or stretch options TBH.

I also tried to figure out how to save workouts. Even talked with the Luvu AI dude to figure it out. I could not find a way to do it. Not sure if it’s possible but if it is, it needs to be easier to find. It also erases the workout you just did completely once you finish it and scrambles together a new one. Personally, I’d rather just follow along to some workout videos. Its a neat concept but poorly executed and honestly the camera comes off a bit creepy (as others have said.)

Could be better

2026-04-13

by Ashleybohannon01

This could be a really cool app, if only it tracked you correctly and wouldn’t turn off randomly. I’ve been using this app for two weeks now. Sometimes it doesn’t track my movements correctly, sometimes not at all. Tonight when I was doing my workout, my app shut off randomly towards the end of my workout. When I went back into the app, I had to start a new workout. And then I ran out of energy so I wasn’t able to finish that workout either.




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