Adobe Premiere Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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3 Most reported problems 😔💔
Export fails at 2% progress
by FOGLE Photo
Sadly this watered down version of Premiere for mobile is worse than the old Rush app. Completely wasted my time editing a 5 minute short on iPad only to have the app not complete an export. It just hangs up at 2% completion, changing resolution or quality settings doesn’t change anything. Uploading my micro project to the Adobe Cloud via the Premiere Desktop Beta is the only way to possibly recover the time I’ve spent.
The intern quit halfway through
by Goodesy Boi
I had been waiting years for premier to come to iPad … only to be completely devastated. Here’s a brief list of what’s not available. Auto color-grade (not even basic current frame grade let alone the sensei full clip modeling), no hotkeys, no way to export to internal or external storage, no effects other than a few Lightroom presets. It feels like they spent the better part of a week making this and it shows.
Disappointed
by Iosplayer1234567890
Basically just a dumbed down version of CapCut as if CapCut wasn’t dumbed down enough. Too focused on gimmicky AI features and not on the tools that people actually need to use. No key frames, limited animation options, no speed ramping and as far as I know not even a way to save color presets. Pretty ridiculous
Have a Problem with Adobe Premiere: Video Editor? Report Issue
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- If you are a Adobe Premiere: Video Editor customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Adobe Premiere: Video Editor.
