Contact RedChapters Support
Company Name: IEC GAMES AUSTRALIA PTY LTD
About: Fall in love with reading all over again with RedChapters, the ultimate app for
romance lovers. Dive into an endless world of heart-pounding stories and
emotional journeys tailored just for you.
RedChapters Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of IEC GAMES AUSTRALIA PTY LTD
3 Most reported problems 😔💔
Once I finish this book I won’t be back
by Tiredmomma002
First off let me say the book that first got me to check out the app is awesome! Sadly I couldn’t find it available anywhere but this app so I decided to check it out. Second the amount of credits or whatever you want to call is to unlock chapters is to dang high and I said screw it I purchased what would of been more then enough to be able to finish the book, shocker it wasn’t!! I could have bought a paperback cheaper. Third if you accidentally go back to a previous chapter it charges you credits again!! Lastly if you use your tokens/credits to unlock chapters why in the world do you still have to watch an annoyingly long ad every other chapter??!! The “ad breaks” are longer than the ads you watch to earn fee tokens/credits whatever they are called. Having amazing authors/books may get people to try out your app but the app itself is what will keep people engaged!
Worse app
by LBB 82
Anyone who gave this app 3 or more stars is a bot. I have several reading apps and this one is the worse. I should not have to watch 14 ads to unlock one chapter followed by watching 15 ads for the next chapter and so on. Who in their right mind came up with this? Did the developer watch 50+ ads to unlock 1 chapter for 100+ chapter book? I doubt it.
Will be deleting
by Vicki Nichols
After I have read this one and only book I will be deleting this app. I have to watch 10 adds every 4 pages. And the 8 hour timer resets after I watch the ten adds. Oh you can get around it by buying coins at a ridiculous rate.
Have a Problem with RedChapters? Report Issue
Why should I report an Issue with RedChapters?
- Pulling issues faced by users like you is a good way to draw attention of RedChapters to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a RedChapters customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RedChapters.
