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About: Dreame – Great Story Starts Here
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Read 28 Customer Service Reviews 😭😔💔
I’m having a problem that seems to be happening across the board. I purchased coins and bought chapters in multiple books. Now after something happening with the website some of my purchased chapters are locked. I refuse to pay for them again and I don’t want the run around. Way to expensive for all of that.
Every time I try to log in on my device and switch to the account I had on my old device it won’t transfer my coins. Please help if you can. I looooove this app and have been reading it for awhile now.
I have an account I bought coins on my old phone it broke so I had to get a new phone I tried to sign in and there was no coins on my account can you refund my money or put my coins back on my account please.
I have purchased a new tablet and sign in using Google. My purchased books aren't in the library of my new device. How to I. Get my books without having to re-purchase them?
Is it possible to change an editor because the editor I have isn't really doing anything
How do I get coins for free?
Purchased coins on August 4th. US $11.99. However you guys charged my account 3 times. Please send me my refund for wrongfully charging me twice extra.
I’m not sure of sent in a message through your app but I haven’t gotten a response. I use the option in the books where it reads it to you so I’m able to do other things at the same time. And it was working fine till yesterday then all of a sudden that option is not there anymore. How do I go about getting it fixed
I have paid 739 for 1500 coins thru gcash but although the payment pushed through, dreame did not credit it to my account. It didnt even show my purchase. I have countless emails to them with attached proof of payment and other related screenshots of my transaction but they have not resolved the situation even now. Its been a long time and the coins have not beed credited yet. Its frustrating when I only asked to get what i paid for but they havent solved the problem. They dont even read the emails correctly nor check the attachments.
Hi I was reading a book last night and I’m sorry but I don’t remember the name, and today it’s not in my library?
I have purchased a lot of books on dreame and had to get a new phone because my won't work anymore. How do I get my books back. I love the books and don't want to loose them. How do I get them back on my new phone
How do I use the weekly coins ? It doesn't show anywhere .
Hi I want to read some books on dreame and my free coins have been added to my account, please help,
Tengo problemas en la aplicación, el dia de hoy he comprado dos pquetes de monedas de 100, y no aparecen en mi cartera, pero han efectuado el cobro en mi banco espero una solución Gracias
I keep getting notifications for free chapters on stories that I’m no longer interested in and that aren’t in my library. How do I stop those?!
I purchased a coins and already deducted to my account but still no coins received on my account. Can you please pay attention to this
I purchased a coins 98.00 and already deducted to my gcash but still zero coins on my account, no coins received!! Can you please pay attention to this .
I purchased a coins and already deducted to my gcash but still ZERO coins on my acct. No coins received!! Can you please pay attention to this.
I purchased and unlocked episodes and read them but the do not register in my lucky draw. This is twice now. How can I get the points for each of those purchases?
You guys are using a photo you did not get permission to use for your ads. Please contact me immediately.
I bought some coins but i didn't getn them and to be honest it is cheaper to buy a book in the store than pay for few chapters only cos in total u need to spend at least £25 to finish the book
I have my bonus available for me to claim today, but the app won’t let me. Please can someone help me.
I have lost my entire purchase history, and my library? I have several book that i have completed that are asking me to purchase chapters over. It was fine this morning. Also, the current book with daily updates has ask me to start from the begining. i would really appreciate you fixing this. Until now i havw been very please with this app.
Can someone contact me. I have had 3 separate amounts of £23.46 took out of my account.
The story Her Rejected Beta Mate, I read and paid for the chapter 80. When I went back on the story it has me pay for the same chapter again. Can you fix it for I don’t keep having to pay for the same chapter over again?
Difficult app that charges full price for rough drafts
by Jen30D
This is my second attempt at using this app. I get drawn in through FB ads of stories they give a taste of and I want to finish. However, it is so unnecessarily overly complicated with these coins. There is no clear explanation of how anything works. Also, the majority of the books are very poorly written. Sometimes the storyline is good enough I can overlook the grammar errors, spelling mistakes, and continuity errors. But then I have to try to figure out how to use their ridiculous coin system which I discovered last time costs the same as buying an actual edited and published book.
The reason I’m here giving this app another shot is because if you can get past the bad writing these stories can be addictively creative and you cannot find them elsewhere. This time around I spent $3 to buy 300 coins to try it out before spending more and I have no idea what is going on. I cannot purchase anymore chapters after choosing only one and my wallet says I have 1 coin, but another area says I have 311 coins. A bunch of chapters opened up in the book I was reading so maybe that’s where my coins went? But I thought we are supposed to have the option to choose where we spend the coins. That’s how it was last time. I’m at a total loss. Since this app seems even worse than the last time I tried it, I certainly won’t be investing anymore into it.
Not So Happy
by Koehlia
Let preface this by stating this is still an ongoing case. Dreame claims to be working on it but this started over a month ago (this is March 2022) and still happening.
I used to love this ap but for the past month all they’ve done is fail. First the refreshed/reset the ap and made me re-pay for some of my chapters. When I submitted a ticket for it we went back and forth for over a week before they finally blamed it on the writer. Now my ap keeps refreshing/resetting every day, multiple times a day and they will do nothing about it. Can’t even get a refund for unused coins cause they said it’s not their problem to ask the payment service provider. Then said “besides there are many interesting stories on Dreame…” they went on to ask that I continue to support the up n coming writers, which I’d be happy to do if I could get through a story in peace. Today? I lost my entire library. Now I have to battle with them over that and whatever repercussions come from it.
They won’t even offer any sort of incentive for the trouble or to stay, either. I know this because something similar happened to me last year but not to this degree. They told me then, just as they are now, that other people were going through the same issues. It finally did get resolved but they just moved on with out any recognition of the fact that their glitch caused their customers distress in any way.
Way too expensive for what you’re getting
by WTF123456789
This app quickly got way too expensive. Coins cost too much money and they charge on average about 25 coins for a chapter. Sometimes the chapters are just a few paragraphs long and absolutely don’t say anything or move the story forward, so you’re stuck wanting to move on to the next chapter, only to find out the next chapter is the same. This has been the case for most of these stories, except the ones by a few select authors. For the most part, it’ll end up costing you around $10-$15 dollars for a mediocre book. It’s just not worth it. I can read an actual book for $3-$5, and the work has been put in for the book. By work I mean they have actually hired an editor, because golly who is writing some of these stories. The grammatical errors in some of these stories completely ruin the book. Sometimes you’re left wondering what in the world they were even trying to say. I know they’re quickly trying to throw something together so they can get their next chapter out, thus collect more coins from us, but please do it the right way and take your time. Trust me we will appreciate that more. There are a few apps such as this one (I.e readit) that may be a cheaper option, but so far this one is just too expensive for books that sound like they were written by a 12 year old.
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