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We used this last year and I was pleased with the app for math. Of note, it does not teach, it just provides drills to reinforce. This, it did very well. Five stars for last year. What I ESPECIALLY liked was how I could follow my child’s progress and the 100% she answered correctly. I ended up purchasing another year AND the words/reading program. IMO, the reading section needs a bit of work. It’s clumsy and slow. My daughter gets frustrate she’s trying to move words into the cart and the system won’t let her. However, that is not the problem. The problem I have is how POORLY this tracks progress. I literally just completed and entire section on words with my daughter. It took us 5 mins. My “daily activity level” on the parent end? 0 % I refreshed, I synced. I even turned off both her iPad and my phone. Nothing helps. This is beyond frustrating bc you have no idea where your child is or how much has been completed. Two major selling points for this app. Requests for help after I clearly explained the problem resulted in a generic “refresh your screen” response.

In preparation for our son entering Kindergarten, I tried this based on the high review score. Our son quickly finished up many levels for the trial and seemed to like it. So I just let trial covert to paid subscription. However, within few weeks he has completed all the levels and got to the word problems. Since he could not read the questions, he quickly lost interest. Also the UI is not made well for 3-5 years old kids with a limited hands-eye coordination skill with small icons. The questions also tends to get rather repetitive. After our son entered kindergarten, we were provided with Mathseeds, which has much better UI, more engaging and diverse question sets that are dynamic. It was provided free as a part of the curriculum but I would been happy to pay. I contacted support to request refund for the portion not used but was told In-App purchase cannot be refunded. So I reluctantly kept it for a year.

So I downloaded and paid for this app cause my child loves learning thought it would be a great app. My child has worked very hard at this app earning many coins and when trying reward her letting her spend what she has earned and that I paid my hard earn money on the app doesn’t work like it is supposed to. I have been going back and forth with the company for a week now and they still have not resolved the issue they say I have to go the website, did that still doesn’t work so then they say well we will have to talk over the phone to fix the issue. BS it’s your app fix the problem you don’t need me on the phone to do your job nor do you need on my computer. I paid for a product and it should be delivered but keep getting the run around. Not worth the money as far as I’m concerned and cancelled my subscription and don’t recommend it to anyone.