Contact JW Library

Contact JW Library Support

Published by on 2023-12-07

About: JW Library is an official app produced by Jehovah's Witnesses. It includes
multiple Bible translations, as well as books and brochures for Bible study.



How to Contact JW Library Customer Service/Support

JW Library Contact Information

Listed below are our top recommendations on how to get in contact with JW Library. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact JW Library. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jehovah's Witnesses



100% Contact Match

Developer: Jehovah's Witnesses

E-Mail: [email protected]

Website: Visit JW Library Website

58.82% Contact Match

Developer: Jehovah's Witnesses

E-Mail: [email protected]

Website: Visit Jehovah's Witnesses Website



More Matches

Get Pricing Info for Jehovah's Witnesses
Contact Jehovah's Witnesses! Or Contact Support
Need help using Jehovah's Witnesses? Try their Help Center now!
Jehovah's Witnesses in the News!


Social Support and Contacts

Jehovah's Witnesses on Facebook!
Jehovah's Witnesses on Twitter!
Jehovah's Witnesses on LinkedIn!






Reported Issues: 7 Comments

4.8 out of 5

By Anthony Murray

11 months ago

After installing JW Library on Samsung Android 5.1, I am asked to accept but the terms page is blank and won't go away and "ACCEPT" button cannot light up.

By Taylor Thiel

1 year ago

Hello, just an FYI... I use the app in English but when I go to JW Broadcasting from the link within the Library app, it opens in either Spanish or Korean. I deleted and reinstalled it to see if that fixed it but it didn't.

By Alex Yurina

1 year ago

The Research Guide will download, but install fails. My iPad mini has the lates IOS version installed and the JW Library is also the latest version.

By Agapita Dongla

3 years ago

I would like to ask help about whats happening in the jw libraray in my phone. Everytime i tap to read in the jw library it is experiencing a crash and the instruction in my phone says that i will ask help from the jw library service center. I had unstall it thinking that it would help but when i installed it again it is still crashing. Thank you so much. I hope you could help me

By best ever😻


so great!!

hi i am 9 years old and i love all the celeb and Sofia videos i watch them all they so good 😃 they make me smile! Me my brothers and sisters are having trouble in sharing 😞 i dont like it and its so hard to stop it. Can you please make a video where celeb and sofia find a really pretty flower and they both want it because its special so they start fighting over it and celeb says “no sofia its mine give it back!!!” sofia said to celeb: “no its mine i found it first!” They’re mom comes and says” whats going on?” Celeb is sad and says “sofia took my pretty flower to give to you!” “No celeb took MY flower to give to you!!” Their dad comes and says “guys, guys, why are you fighting over a flower saying it is both yours? jehovah created all things including this beautiful flower for us to enjoy, not fight over!” celeb and sofia both look at each other and go to talk. when they are done talking they both hold the flower together and smile and hand it up to they’re mom and they say “here mom we both have a flower to give to you!” mom says “aww it is so pretty thank you guys!” dad says “good job kids!” So you could add to that if you want and maybe you could connect a scripture to that for people tp read! I bet there is a good scripture to connect to this. ok i will wait for it and look forward to it 😉



By InvertUser


Update Issues iOS 13.1

I enjoy this app so much. However with the recent iOS update to 13.1, there are issues with the Accessability feature Invert for those with low vision. I do not have low vision but my Bible student does. I prefer to use the Invert feature myself with a darker reading background. Since the new update, and Invert/Smart Invert is switched on, majority of the text is blank on the screen/app. If I highlight text with Invert off, then turn Invert on only the highlighted text is visible. Everything else not highlighted is BLANK. When Invert is turned off, the text is visible. Also with Invert turned on the pictures are turned into negative film, verses the picture being true to its color (normal looking photo) like it has in the past to view a normal looking photo with the dark background and white text. If accessability features, especially the Invert feature, can be fixed, it would be much appreciated. If there was an option to read in a “light” or “dark” mode, that would be wonderful to not have to turn on the Accessability shortcut. Other than that, this app is a wonderful tool to keeping up with the meetings and spiritual learning. Thank you for all that you do!



By Digital Music Box


Update issues, but still remarkable

Hello, brothers. I love this app and I thank you a lot for your effort and work put into it. The only trouble I’m having right now is that the latest revision of the New World Translation that was recently published in Spanish still hasn’t appeared in my app to update or download. I’m aware of other brothers and sisters using it on their phones and tablets, but for some reason the latest version won’t appear in my app (I have an iPhone SE, I’m not sure if other SE users may be experiencing the same difficulties, but the iPhone 5G has no problem with it). Also another issue I’ve had is that initially I thought that maybe I needed to just delete the app and install it again to see if that would do the trick, well it just made me loose everything I had downloaded before (which I was aware that would happen), but then it took the app about a week for the Activity guide and the Watchtower Study magazine to reappear in the Meetings section. I hope that you can read this soon, and I’m more than sure that you’ve had this issue sent before, and must be working hard on it. Thank you very much for so much agape love!




Have a Problem with JW Library? Report Issue

Leave a comment:




Why should I report an Issue with JW Library?

  1. Pulling issues faced by users like you is a good way to draw attention of JW Library to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a JW Library customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JW Library.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Reference