Contact myETraining Support
Company Name: Elite srl
About: Turn your smartphone or tablet into a personal trainer: ELITE's myETraining App
is a new and exciting way to manage ELITE hometrainers and structure training
sessions.
Free Level Training Option.
myETraining Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with myETraining. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact myETraining. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Elite srl
Read 5 Customer Service Reviews 😭😔💔
Hi,i forget my username,and can't conect .
I've installed myETraining and configured everything however when I start any of the possibilities to workout at the app appears a red circunference rounding and stays there without any activity even if I cycle.
One of the worst applications I’ve ever had the displeasure of using
by Circusfreak17
I have tried to use this software on both my iPhone (6+ with latest iOS I can get) and my windows pc also running latest os.
On the phone app should someone call you (happened via a WhatsApp call) be prepared to have all of your ride data
On the computer be prepared for it to randomly reset after 20minutes or 1 hour or some other period of time back to time and distance of 0 but keep your average.
I think they need to hire a new dev team and include a ux team as this is unacceptable to spend €€€€ for a smart trainer but then need to go out and also buy a Garmin to actually get the data recorded.
Extremely disappointing
by Phen Bradley
This app just doesn’t work. Calibration function fails every single time. When I try to just jump on the trainer for a quick workout, I choose Level mode. The app tells me to start pedaling, which I do, but it never recognizes that I’m pedaling. In the end I have to fire up the bike computer or use another app. How come apps from other trainer manufacturers can make use of this trainer, but Elite’s own app cannot? Useless.
Horrible App
by SueSavins
Most of the features are hidden behind a subscription. You can customize the data fields but the font size doesn’t adjust so numbers stay really small. You can’t see resistance level and elapsed time at the same time so if you want to follow a plan you have to spend a few taps to adjust which is an annoyance.
Really just a frustrating app to use.
Have a Problem with myETraining? Report Issue
Why should I report an Issue with myETraining?
- Pulling issues faced by users like you is a good way to draw attention of myETraining to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a myETraining customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myETraining.
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