OV app not working? crashes or has problems?

OV Status

Last Updated on 2019-02-12 by Oldenburgische Volkszeitung Druckerei und Verlag KG

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

50.0%

Not working

50.0%

problems reported in the last 24 hours

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Common OV Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OV app on iOS and Android devices. Solve all OV app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OV iPhone Issues and Solutions

OV iOS app crashes, not working, errors
OV iOS app network issues
OV on iOS has black/white screen

OV Android App Issues and Solutions

OV has errors/crashing/not working
OV server network connectivity issues
OV has black screen

OV iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OV app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OV app crashes or not working on Iphone (iOS):

Close and restart the OV app on iPhone
Update OV app to the Latest Version for iOS
Uninstall and reinstall OV iPhone app
Update your iPhone to the latest iOS version

Fix OV on iPhone unable to connect to server/internet connection issues::

To resolve OV network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OV black/white screen (blank screen) on iPhone:

Follow the OV iOS app troubleshooting guide Here →

OV Android App Issues and Solutions

Fix OV not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OV app issues:

Force Stop the OV App
1. On android, goto "Settings" » click OV app. » click "Force Stop".

Update OV to the latest version on PlayStore

Clear OV App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OV app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OV.

Fix OV unable to contact server/ OV internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OV » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OV » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OV on android.

Solve OV black/white screens issue on Android:

Follow the OV android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Oldenburgische Volkszeitung Druckerei und Verlag KG, developers of OV.

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E-Mail: [email protected]

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About this app

Der große Vorteil: In der App laden Sie die this app herunter und können sie anschließend auch unterwegs lesen, selbst wenn Sie keine Verbindung zum Internet haben. - Ausgewählte Artikel können im Newsbereich bereits einen Tag vor der Printausgabe gelesen werden. - Über das Archiv können Ausgaben der vergangenen Monate ausgewählt werden. - Prospekte werden mit der Tageszeitung auch in der App ausgeliefert.