Contact FoodTec Delivery IQ

Contact FoodTec Delivery IQ Support


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About: Delivery IQ is an App for your drivers that works with your FoodTec POS.
Delivery IQ provides control to managers, efficiency to drivers, and
transparency to customers.


 
  2025-02-06

FoodTec Delivery IQ Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FoodTec



Verified email ✔✔

E-Mail: nick.tsivranidis@gmail.com

Website: 🌍 Visit FoodTec Delivery IQ Website

Privacy Policy: http://foodtecsolutions.com/deliveryiq/privacy/

Developer: Foodtec Solutions








4 Most reported problems 😔💔

3.2 out of 5
Charity Passmore
2024-11-14

App is not working. This has happened 2 shifts now. This app is an important part of my job. Please contact me to fix this issue before my next shift on the 16th of this month.

Used to be good

2024-03-25

by PPstorm!

This app used to be pretty decent 2 or 3 updates ago (when they had the old app logo.) However since the new updates the app takes a longer time to load and interferes with my cell service. So basically it takes upwards of 10 minutes to get it to work per delivery. I usually have to try putting my phone into airplane mode, multiple app restarts, and sometimes even a full restart to my phone just to get the app to load my next destination and open google maps so I can do my delivery. This app is beyond infuriating at points especially when I’m on the clock and needs a patch badly.

Better than paper, but needs work

2024-03-26

by Boonopoly

>*needs* swipe functionality between screens

>*needs*a “NO TIP” button to save us time explaining to the people who are illiterate, or who pretend to be illiterate, and say stuff like “what am i supposed to do with this” when really they just don’t want to tip and “cash tip” implies it’s obligatory. it could even say “no tip/cash tip” just to clarify, but something needs to be done. i appreciate the tip-forward sentiment, but it’s mostly counterintuitive.

>could use driver to driver comms and/or birdseye gps so we can coordinate with each other more easily when things change, which is an inevitability

Wrong routes

2024-03-27

by Samantha Lynn Cole

I’m a new driver and this is the app we use. I like it but not the fact it took me 20 minutes to the wrong address and the store had to call me, I figured out what happened: the address was 45 Blahblah Harbor; and when I clicked for directions it automatically switched to 45 Blahblah Drive! When I got back I was upset but they said yes they app does that for that address. I didn’t get a tip but drove way out of my way. Go figure. Please fix this! I’ll update if I see a fix!


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Why should I report an Issue with FoodTec Delivery IQ?

  1. Pulling issues faced by users like you is a good way to draw attention of FoodTec Delivery IQ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FoodTec Delivery IQ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FoodTec Delivery IQ.


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