Contact JustFab Support

Please stop charging.My account ended it months ago. Please refund my money back.!

stop taking money from my account i need my month back from my pay pal £90

I have been trying to contact Just Fab since 1st December 2025 to "skip the month", to cancel my membership and to get a refund. They continually ignore my messages, have no telephone contact number which works and lie about how long it will take for me to receive my refund. It is now more than six weeks since they offered the refund and I am still waiting. My advice do not get involved with this company.

I am unable to get a copy to print of my Skip Month request. I have tried at least ten times over the past few days up to the deadline today 1/5/2025.

I never received the shoes i ordered

I can't get on your website. I need to see if my skip this month went through.

Con artists. The 'Skip The Month' button has disappeared, and there is no live person to chat to nor any phone number. They're a disgrace. I have emailed saying that they if they take any money from me this month, I will expect it refunded immediately. I'm furious. Have spent two hours trying to Skip and cancel my account.

I have not been able to skip a month and your phone does not work. I am beginning to believe that this is a scam.

I have never knowingly bought anything from the JUSTFAB place, and as I have been seeing that if you bought something from them through Amazon or Walmart, etc, I don't know what happens that they get your card info I have now been charged a $49.95 fee in bank account and and JUSTFAB is saying I have no avccount and to pay $29.95 to cancel a membership fee I have never opened and they wont answer any phone calls and have looked for many numbers

I am having trouble getting into my account to skip the month. My email has been excepted not my password I need this matter taken care of Ms. Linn Gray 469 939 5351

I've tried 4 different phone numbers as well as the online chat and sent an email. None of them work for over a month now? Does anyone know how to reach them?

I never signed up for a membership nor agree for payments to be taken from my checking account. Refund $49.95 Promptly, also do the owner now that this unprofessionalism is going on within her company. This same amount has been requiring for the past year & is on going. I disputed these transactions last year & was told that it would not happen again. But money is still being withdrawn. Again, Refund $49.95 back to my Checking Account Bertha Mason

Tried to log into my JustFab account on 10-1-25 and was unable to access my account. When I try to log i n I get a messege saying that account doesn't exist. ( I have had this account for many years). I attempted the live chat. The live chat tells me " someone will be with you shortly". That was 6 days ago and still no response. I attempted multiple phone calls to their customer service ( aprox. 6-7 times a day since 10-1-25), and every single time I call I get a messege saying " all of our lines are busy, please try again later". I then attempted to reply to one of the many email notifications Just Fab has been sending only to get a single reply saying they don't handle customer service via emails. I went back to the chat and typed that I want to cancel my membership since I can no longer access the account. NO reply. I then stated via the chat that I did NOT want them deducting any money from my bank account until this matter was addressed and corrected. Still no reply from the live chat. Still cannot access my account and Just Fab took $49.95 out of my bank account to day. I have been trying to call them since 11 am this morning to absolutely no avail. I want my membership canceled and the $49.95 they took out of my account for this month. My next steps are to report them to my bank's fraud department, the BBB and the Attorney General.

I tried logging in to my account multiple times since the 10-1-25. It tells me that qaccount doesn't exist. I made attempts several times a day( at keast 6-7 attempts per day) since the 10-1-25 and all it tells me is that all the lines are busy, try again later. I attempted to make contact via the online live chat, the chat said " someone will be with you shortly-that was 6 days ago. I attempted several more times via the chat, again to no avail. Despite I got no response from the live chat, I typed that I wanted to cancel my membership and that they no longer had permission to deduct money from my bank account and they did so anyway. I have made multiple attempts today to call justfab, again the same thing " all lines are busy, please try again later". I want my membership canceled and the $49.95 refunded immediately. My next step is to contact the fraud department of my bank, the BBB and the attorney general.

I have been unable to access JustFab’s website for a few months. I spoke with a customer service representative who told me that perhaps clearing the cache would help. I did that and it didn’t help. I am still being charged monthly but can’t access the website. I called customer service again today without success. Please let me know what can be done about this.

My account is being charged every month $49.95 monthly why is this so. 475-223-8718. I need a call back

Can't remember password