Contact Finelo Support
Company Name: ZIMRAN LIMITED
About: Welcome to Finelo, your ultimate investment learning platform, where trading and
investing are made simple, interactive, and enjoyable for everyone! Whether
you're an experienced trader or just starting out, Finelo provides everything
you need with in-depth courses and a real-world market simulator.
Interactive &
Easy-to-Understand Courses
Worried about complex finance jargon? Finelo breaks
down challenging investment concept.
Finelo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@finelo.com
Website: 🌍 Visit Finelo Website
Privacy Policy: https://legal.finelo.com/privacy
Developer: Zimran Limited
Privacy & Terms:
https://legal.finelo.com/terms
31 Most reported problems 😔💔
I cancelled, it is still charging me!
Please cancel my subscription. I cannot get into the app to cancel it. But I do not want another month.
please cancel and refund plz, it will save me calling my bank and yada yada yada Regards Charles Daniel
i can not log into the mobile app i have a android phone does not work i need a refund and unsubscribe me if it cant work for me
i can not log into the mobile app i have a android phone does not work i need a refund and unsubscribe me if it cant work for me
Good morning I would like to cancel my account as of today: March 20, 2025 please do not charge card any more
I have not been a ble to log in, tried to reset password but to not avail,
tRADER mIKE. i WANT TO CANCEL AND i WANT MY REFUND ASAP PAID BACK TO MY PAYPAL ACCOUNT FROM WHERE IT CAME.
Trying to take money although I have not signed up to this
I wan to cancel my subscription, but there is no phone number, no web address, - no way to talk to any one
I have decided to cancel my subscription as soon as posible. What should I do? Help me out on this. Thanks.
Ok your taking money out my account with out my consent
I would like to unsubscribe! Unable to invest or start a business at this time! Please refund if possible last pmt and or desist in trying to debit from my account! Thank you!
Send me a 1-800 number I want this cancelled !
I want this cancelled ! Didn't sign up for recurring charges and want a refund. Thank you
Cancel me, you won’t accept my email or anything I try! Cancel now now
I want to cancel my subscription with full money re-imbursed. This is a fraud as i cannot get in touch with anyone to ask for money back as i am not happy with the product.
I am not receiving a Password Reset email.
I need you to stop my subscription and refund the money yo have charged me, I did not sign up for this and I want every dime you’ve charged me.refunded or I will turn this in to BBB
I would like to cancel my subscription.
I would like to cancel my subscription and I am getting sent all over the place to do so can you help me cancel it?
Total scam won’t stop charging my credit card!!!!
I want to cancel my Subscription with Finelo 2\2\2025
I want to cancel my subscription- you keep taking my money and I need it to stop
I want to cancel my subscription, payments keep coming out for a product I never use.
I want to cancel my subscription, payments keep coming out for a product I never use.
solicito un rembolso
There have been three charges on my credit card from you. I did not subscribe for anything, I want total refund asap. Dates are Nov 16 - $15.99 Dec 16 $39.99 11/8 35.99
No Refund, No Help, No Good!
by Archerology
I was deceived by this ad, believing it to be an INVESTMENT app—it is not. It’s a simulator and teaching app that tells you very basic details about how the stock market works and how to invest. After being suckered into another $40 for the lifetime AI assistant, again, believing it to be an investment app, I quickly realized with the first use, it was not what I wanted or needed.
I contacted customer service immediately, cancelled the subscription and made a point by point case for getting a refund since I had JUST paid and was not satisfied with the service. They refused to refund my money. Think about that! Imagine purchasing a product, barely using it and realizing it would not work for you, taking it back to the store—with your receipt—and then telling you, tough! Too bad. It’s our money now. Use our product or don’t, we don’t care.” If I could give this customer service negative 5 stars, I would. Be warned before you give them any of the money you earned. You can flush it down the toilet and get the same result.
Total scam
by Winton’s
Refuse to give refund, this is by far the biggest scam targeting seniors over 50 making it not only a financial scam, but targeting people in a protected class. It’s bait and switch! Do not fall for this scam. They do not send anything even remotely resembling what they advertise. It’s an app to play a simulation of financial “education” on pretend money to “learn” how to “trade” while charging you thousands of dollars while you play a game and never see any ROI. Don’t fall for another Chinese scam! Apple needs to ban this scam immediately, they have more than 200 sites, so far, scamming! Please don’t let them take your hard earned money!
Don’t waste your money!!
by Don’t Buy This Product 1
Don’t waste your money! The info is so basic something you could learn in first grade. They trick you into purchasing more from their introductory rates. There marketing info is misleading and don’t honor their 30 day back guarantee. It’s a joke of a company and don’t care about their customers they are just taking in money left and right. Once again DO NOT PURCHASE this app, it putting money down the drain, use your money to invest but not in this company!
Have a Problem with Finelo: Master Investing? Report Issue
Why should I report an Issue with Finelo: Master Investing?
- Pulling issues faced by users like you is a good way to draw attention of Finelo: Master Investing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Finelo: Master Investing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Finelo: Master Investing.
