Contact Finelo

Contact Finelo Support


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About: Welcome to Finelo, your ultimate investment learning platform, where trading and
investing are made simple, interactive, and enjoyable for everyone! Whether
you're an experienced trader or just starting out, Finelo provides everything
you need with in-depth courses and a real-world market simulator. Interactive &
Easy-to-Understand Courses Worried about complex finance jargon? Finelo breaks
down challenging investment concept.



Finelo Customer Service 👿🤬😡😠💢😤

Finelo Contact Information

Listed below are our top recommendations on how to get in contact with Finelo. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Finelo. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).







Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

No Refund, No Help, No Good!

2024-12-02

by Archerology

I was deceived by this ad, believing it to be an INVESTMENT app—it is not. It’s a simulator and teaching app that tells you very basic details about how the stock market works and how to invest. After being suckered into another $40 for the lifetime AI assistant, again, believing it to be an investment app, I quickly realized with the first use, it was not what I wanted or needed.

I contacted customer service immediately, cancelled the subscription and made a point by point case for getting a refund since I had JUST paid and was not satisfied with the service. They refused to refund my money. Think about that! Imagine purchasing a product, barely using it and realizing it would not work for you, taking it back to the store—with your receipt—and then telling you, tough! Too bad. It’s our money now. Use our product or don’t, we don’t care.” If I could give this customer service negative 5 stars, I would. Be warned before you give them any of the money you earned. You can flush it down the toilet and get the same result.

Total scam

2024-12-03

by Winton’s

Refuse to give refund, this is by far the biggest scam targeting seniors over 50 making it not only a financial scam, but targeting people in a protected class. It’s bait and switch! Do not fall for this scam. They do not send anything even remotely resembling what they advertise. It’s an app to play a simulation of financial “education” on pretend money to “learn” how to “trade” while charging you thousands of dollars while you play a game and never see any ROI. Don’t fall for another Chinese scam! Apple needs to ban this scam immediately, they have more than 200 sites, so far, scamming! Please don’t let them take your hard earned money!

Don’t waste your money!!

2024-12-04

by Don’t Buy This Product 1

Don’t waste your money! The info is so basic something you could learn in first grade. They trick you into purchasing more from their introductory rates. There marketing info is misleading and don’t honor their 30 day back guarantee. It’s a joke of a company and don’t care about their customers they are just taking in money left and right. Once again DO NOT PURCHASE this app, it putting money down the drain, use your money to invest but not in this company!


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Why should I report an Issue with Finelo?

  1. Pulling issues faced by users like you is a good way to draw attention of Finelo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Finelo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Finelo.


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