Contact BCGE Mobile Netbanking

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  2026-07-10

BCGE Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Banque Cantonale de Genève



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BCGE Website

Privacy Policy: https://www.bcge.ch/fr/protection-des-donnees

Developer: Banque Cantonale de Genève





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1 Most reported problems 😔💔

1.3 out of 5

Not better

2026-06-17

by ///Madison

This app is not better than the previous Netbanking app with the one exception that it has dark mode (thanks!).

It’s missing a critical feature - quick view of transactions. This should be the first thing I see when I open the app! It’s the reason I open it 99% of the time.

Also, a banking app should have the same features as the online site - feature parity. I should be able to do everything I can do on the website. I should see all the same charts and reports. I should be able to make a payment, sign it, and send it - no second device or computer required.

Thanks for trying, but change for change’s sake without progress is a foolish waste of our money. I’d rather earn .01% more interest.




Have a Problem with BCGE Mobile Netbanking? Report Issue




Why should I report an Issue with BCGE Mobile Netbanking?

  1. Pulling issues faced by users like you is a good way to draw attention of BCGE Mobile Netbanking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BCGE Mobile Netbanking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BCGE Mobile Netbanking.


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